Laser International Review 2026 (Naperville, IL)
Fact Checked by:
Positive
Reviews
92%
across 436 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Laser International is a 3.4/5-rated Illinois full-service mover. Laser International earns 92% positive reviews across 436 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
See what Laser International really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
Laser International at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Laser International's services
- Full-service moving
- Packing & Unpacking
- International moving
- Storage: Offered by 61% of Naperville movers (63% nationally)
What this Laser International review covers
Consistency and follow-up
Show details Hide details
Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Laser International has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Laser International has about 92% positive reviews across roughly 436 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Laser International.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Laser International emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Adam answered every question promptly and clearly, stayed our consistent contact through pickup, shipping, customs, and delivery, then followed up after completion.
Service was great, with constant communication; pickup and delivery were faultless.
Address
Payment methods
Phone
Website
What do customers say about Laser International?
Laser International pulls in 92% positive reviews out of 436 verified ratings from multiple platforms, 7% negative, and 2% neutral.
What customers like most about Laser International
- Consistency and follow-up: Reviewers liked that Laser International stayed in touch before and after the move to ensure everything went smoothly.
- Knowledgeable staff: Several reviewers pointed out that Laser International's crew answered questions confidently and provided useful advice.
- Good communication: Reviewers frequently mention clear, consistent updates from Laser International throughout the moving process.
- Organized packing: Laser International is often recognized for labeling boxes clearly and packing with structure and care.
- Transparent pricing: Many reviewers felt confident booking with Laser International due to honest, upfront pricing and no surprise fees.
Most common complaints about Laser International
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Laser International clients.
- Lack of communication: Poor or inconsistent updates from Laser International left some customers feeling in the dark.
Positive Laser International Reviews
Micah M., Yelp
Adam answered every question promptly and clearly, stayed our consistent contact through pickup, shipping, customs, and delivery, then followed up after completion.
Jeff Lackman, Google
Service was great, with constant communication; pickup and delivery were faultless.
Elizabeth M., Yelp
A dedicated contact guided us through the process, and the quote was competitive. The move passed without a hitch.
Negative Laser International Reviews
Crystina McDonough, Google
After we agreed on a quote, the partner took too long to provide details, then raised the price by $8,000. I felt my time was wasted and received little support.
Anne Grelier, Google
Once our shipment left, Peter stopped answering emails, causing customs delays and extra charges. The shipment volume changed unexpectedly, documents were lost, and damage claims received no response.
Fiona, Google
Our shipment arrived six weeks late after the overseas partner announced a ten-week delay. Peter stopped responding, and we faced unexpected charges and a stressful lack of updates.
Neutral Laser International Reviews
Brooks, Yelp
Mike B has been very good with communication and follow up. Hiccups along the way but will leave full review once items are back in possession.
Simone F., Yelp
The company was easy to contact and work with thanks to Adam Kizner. Summer scheduling took several weeks, and missing items led to an unresolved insurance claim.
Stan Rice, Google
Laser and its subcontractors handled pickup and delivery carefully, with no damage and perfect timing. Gosselin lost paperwork and asked us to recreate it.
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add Laser International to your shortlist in one click.
How moveBuddha rated Laser International
Laser International earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Naperville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Laser International | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Laser International
Smooth moves, steady guidance: Customer feedback from 436 reviews shows Laser International earns strong trust, with 399 positive reviews, or 91.5%. Customers often praise consistent follow-up, knowledgeable staff, clear communication, organized packing, transparent pricing, careful handling, and delivery that meets or beats estimates. Many say Laser compared favorably with larger or better-known competitors, offering more personal support at competitive prices. Negative feedback centers on delayed arrivals, unexpected destination, storage, or packing charges, and communication that drops after payment. Some customers also report damage, missing items, lost paperwork, or slow claims handling. The strongest advantage is a dedicated contact who explains complex international moves; the main risk is uneven follow-through when subcontractors or delays enter the process.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Laser International cost?
Laser International does not publish standard hourly rates or flat-fee pricing publicly. Movers in Naperville charge an average of $119/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Laser International compare to other Naperville movers?
Laser International ranks alongside the top full-service movers in Naperville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Naperville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
97% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.56 |
72% | A+ | ||
|
4.66 |
97% | C | ||
|
4.56 |
95% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.5 |
69% | B- |
Final verdict: Laser International
Laser International earns a 3.4/5 moveBuddha score, backed by 92% positive customer reviews across 436 verified reviews. Laser International has built a reputation for consistency and follow-up and knowledgeable staff, making it worth a look for your Illinois move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about Laser International
How do I choose the right Naperville moving company?
To pick the best Naperville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Laser International?
Compare Laser International's quote against other top Illinois movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Illinois moving resources
If Laser International isn't the right fit, explore other top-rated Illinois movers and popular Illinois moving routes below.
Illinois moving services
Popular Illinois moving routes
