R. B. Cooke & Son Review 2026 (Holbrook, MA)
Fact Checked by:
Positive
Reviews
64%
across 11 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
R. B. Cooke & Son is a 3.4/5-rated Massachusetts full-service mover. R. B. Cooke & Son earns 64% positive reviews across 11 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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R. B. Cooke & Son at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
R. B. Cooke & Son's services
- Full-service moving
- Packing
- Storage: Offered by 76% of Holbrook movers (63% nationally)
- Piano moving: A specialty offered by 47% of Holbrook movers (42% nationally)
What this R. B. Cooke & Son review covers
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. R. B. Cooke & Son has been in business for many years, demonstrating strong staying power in a competitive industry with services like office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. R. B. Cooke & Son has about 64% positive reviews across roughly 11 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from R. B. Cooke & Son.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. R. B. Cooke & Son emphasizes clear communication, careful handling.
Recent reviews
Their movers were extremely polite and professional. They accommodated my moving schedule and their rates were reasonable.
They were fast, efficient, and friendly. Our 3BR house was emptied in about two hours and unloaded at the new place in about the same time.
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What do customers say about R. B. Cooke & Son?
R. B. Cooke & Son pulls in 64% positive reviews out of 11 verified ratings from multiple platforms, 27% negative, and 9% neutral.
What customers like most about R. B. Cooke & Son
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at R. B. Cooke & Son.
- Professional and polite staff: Customers say the R. B. Cooke & Son's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about R. B. Cooke & Son
- Difficult to reach: Customers had trouble contacting R. B. Cooke & Son for updates or assistance, especially post-move.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive R. B. Cooke & Son Reviews
Zoe Bleicher, Google
Their movers were extremely polite and professional. They accommodated my moving schedule and their rates were reasonable.
Chris Dudak, Google
They were fast, efficient, and friendly. Our 3BR house was emptied in about two hours and unloaded at the new place in about the same time.
Jim S, Google
Privately owned, kid glove treatment. Highly recommend!
Negative R. B. Cooke & Son Reviews
Charles Hale, Google
I have been trying for 2 months to gain access to our property but no one is ever there.
Erica G., Yelp
They were extraordinarily expensive, forgot my microwave despite repeated reminders, and broke two dishes. Their refusal to take responsibility made R B Cooke an experience I do not wish to repeat.
winslow l., Yelp
It took three guys eleven hours, included many long smoking breaks, and cost $600 over their estimate. I called three times to complain and never heard back.
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How moveBuddha rated R. B. Cooke & Son
R. B. Cooke & Son earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Holbrook movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | R. B. Cooke & Son | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of R. B. Cooke & Son
Courtesy meets hard work—until access and billing become concerns. Eleven reviews were analyzed, and 63.6% were positive. Customers often describe friendly, approachable, professional staff who work quickly, handle complex moves carefully, and treat belongings with care. Several people praise helpful movers, flexible scheduling, reliable service, and fair pricing, putting R. B. Cooke & Son ahead of many moving companies on personal service. Negative feedback focuses on difficult reach, long waits for access or responses, higher-than-expected costs, slow work, missed items, damage, and unprofessional behavior. One customer also questioned the company’s responsibility after a billing dispute. The positive comments support strong day-to-day moving performance, while the complaints show that communication, estimates, and follow-up need closer attention.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does R. B. Cooke & Son cost?
R. B. Cooke & Son does not publish standard hourly rates or flat-fee pricing publicly. Movers in Holbrook charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does R. B. Cooke & Son compare to other Holbrook movers?
R. B. Cooke & Son ranks alongside the top full-service movers in Holbrook on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Holbrook movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
88% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.5 |
85% | A+ | ||
|
4.64 |
95% | A | ||
|
4.66 |
95% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.42 |
85% | A+ |
Final verdict: R. B. Cooke & Son
R. B. Cooke & Son earns a 3.4/5 moveBuddha score, backed by 64% positive customer reviews across 11 verified reviews. R. B. Cooke & Son has built a reputation for friendly and approachable staff and professional and polite staff, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about R. B. Cooke & Son
What services does R. B. Cooke & Son offer?
R. B. Cooke & Son is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Holbrook moving company?
To pick the best Holbrook mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does R. B. Cooke & Son require a deposit?
How much deposit R. B. Cooke & Son asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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