Grandson's Moving & Packing Company Review 2026 (Albany, NY)
Fact Checked by:
Positive
Reviews
66%
across 110 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Grandson's Moving & Packing Company is a 3.4/5-rated New York full-service mover. Grandson's Moving & Packing Company earns 66% positive reviews across 110 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Grandson's Moving & Packing Company at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 44/5
Grandson's Moving & Packing Company's services
- Packing
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 57% of Albany movers (63% nationally)
What this Grandson's Moving & Packing Company review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Grandson's Moving & Packing Company has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Grandson's Moving & Packing Company has about 66% positive reviews across roughly 110 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Grandson's Moving & Packing Company. Discounts may be available for groups like military.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Grandson's Moving & Packing Company emphasizes clear communication, careful handling.
Recent reviews
Great and friendly service. Communication was really good and the price was great!
Solid dudes with solid prices! They were a total pleasure to work with and were flexible with our schedule when everything hit the fan on our moving day.
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What do customers say about Grandson's Moving & Packing Company?
Grandson's Moving & Packing Company pulls in 66% positive reviews out of 110 verified ratings from multiple platforms, 33% negative, and 1% neutral.
What customers like most about Grandson's Moving & Packing Company
- Affordable rates: Many reviewers found Grandson's Moving & Packing Company to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Grandson's Moving & Packing Company was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Grandson's Moving & Packing Company was often noted for responding to questions or concerns almost immediately
- Good communication: Reviewers frequently mention clear, consistent updates from Grandson's Moving & Packing Company throughout the moving process.
- Efficient service: Many customers praise Grandson's Moving & Packing Company for completing moves smoothly and with minimal downtime.
Most common complaints about Grandson's Moving & Packing Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Grandson's Moving & Packing Company.
- Broken promises: Customers noted instances where Grandson's Moving & Packing Company failed to deliver on services that were initially guaranteed.
Positive Grandson's Moving & Packing Company Reviews
Dézhané Ané, Google
Great and friendly service. Communication was really good and the price was great!
Ben Scardo, Google
Solid dudes with solid prices! They were a total pleasure to work with and were flexible with our schedule when everything hit the fan on our moving day.
James Buttermark, Google
They were very professional and got the job done quickly
Negative Grandson's Moving & Packing Company Reviews
Sarah P., Yelp
They showed up two hours late with no explanation, and I was charged an additional fee for returning the truck late.
Zack Levine, Google
The company canceled the night before because they overbooked, then did not respond to my calls, emails, or texts.
Rob G., Yelp
They destroyed a $600 desk, damaged a wall, failed to finish the work, and the owner stopped responding.
Neutral Grandson's Moving & Packing Company Reviews
Angela Odero, Google
The price is fair, but the movers arrived two hours late without notice, charged more for an extra hour than quoted, and communication was unclear.
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How moveBuddha rated Grandson's Moving & Packing Company
Grandson's Moving & Packing Company earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Albany movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Grandson's Moving & Packing Company | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Grandson's Moving & Packing Company
Fair prices, fast help, and serious scheduling risks shape the customer feedback. Of 110 reviews analyzed, 73 were positive, equal to 66.4%. Positive comments praise affordable rates, flexible scheduling, quick replies, clear communication, and efficient crews. Compared with other local movers, customers often describe Grandson’s as quicker to respond and fairly priced for urgent or last-minute jobs. Negative feedback from 36 reviews (32.7%) reports no-shows, late arrivals, cancellations, unexpected charges, damaged belongings, and unanswered claims. One neutral review (0.9%) also cites unclear communication and a late arrival. Reliable scheduling and follow-through need major improvement.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Grandson's Moving & Packing Company cost?
Grandson's Moving & Packing Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Albany charge an average of $100/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Grandson's Moving & Packing Company compare to other Albany movers?
Grandson's Moving & Packing Company ranks alongside the top full-service movers in Albany on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Albany movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
94% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.36 |
96% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.34 |
80% | A+ | ||
4.0 |
75% | N/A | ||
|
4.56 |
95% | A+ | ||
|
3.86 |
86% | N/A | ||
|
4.36 |
78% | A+ | ||
|
4.28 |
88% | A+ |
Final verdict: Grandson's Moving & Packing Company
Grandson's Moving & Packing Company earns a 3.4/5 moveBuddha score, backed by 66% positive customer reviews across 110 verified reviews. Grandson's Moving & Packing Company has built a reputation for affordable rates and flexibility, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Grandson's Moving & Packing Company
How does Grandson's Moving & Packing Company's review score compare to other New York movers?
Grandson's Moving & Packing Company earns 66% positive customer reviews across 110 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 88% average among Albany movers, and below the 88% New York average.
How long has Grandson's Moving & Packing Company been in business?
Grandson's Moving & Packing Company's exact founding year is not publicly listed.
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