Premier Relocations - Agent for Mayflower Review 2026 (Rochester, NY)
Fact Checked by:
Positive
Reviews
91%
across 183 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Premier Relocations - Agent for Mayflower is a 3.4/5-rated New York full-service mover. Premier Relocations - Agent for Mayflower earns 91% positive reviews across 183 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Premier Relocations - Agent for Mayflower at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Premier Relocations - Agent for Mayflower's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 71% of Rochester movers (63% nationally)
- Piano moving: A specialty offered by 29% of Rochester movers (42% nationally)
What this Premier Relocations - Agent for Mayflower review covers
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Premier Relocations - Agent for Mayflower has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Premier Relocations - Agent for Mayflower has about 91% positive reviews across roughly 183 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Premier Relocations - Agent for Mayflower.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Premier Relocations - Agent for Mayflower emphasizes clear communication, careful handling.
Recent reviews
Al, Hunter, and Lawrence were considerate, careful, communicative, and worked quickly. They ensured all goods were delivered and provided the information needed to confirm the relocation was complete.
The office answered my emails, calls, and every inquiry in a timely, professional manner. Mike sent the quote quickly, and the movers arrived on time and worked professionally.
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What do customers say about Premier Relocations - Agent for Mayflower?
Premier Relocations - Agent for Mayflower pulls in 91% positive reviews out of 183 verified ratings from multiple platforms, 8% negative, and 1% neutral.
What customers like most about Premier Relocations - Agent for Mayflower
- Consistency and follow-up: Reviewers liked that Premier Relocations - Agent for Mayflower stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Premier Relocations - Agent for Mayflower throughout the moving process.
- Respectful of property: Customers appreciated how carefully Premier Relocations - Agent for Mayflower's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Premier Relocations - Agent for Mayflower's attention to detail.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Premier Relocations - Agent for Mayflower.
Most common complaints about Premier Relocations - Agent for Mayflower
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Premier Relocations - Agent for Mayflower Reviews
Steve Decker, Google
Al, Hunter, and Lawrence were considerate, careful, communicative, and worked quickly. They ensured all goods were delivered and provided the information needed to confirm the relocation was complete.
M A, Google
The office answered my emails, calls, and every inquiry in a timely, professional manner. Mike sent the quote quickly, and the movers arrived on time and worked professionally.
Mike Kearns, Google
They took excellent care of our belongings and were very respectful of the property. I would highly recommend this crew for a local or long-distance move.
Negative Premier Relocations - Agent for Mayflower Reviews
Aaron Gettings, Google
We were outside our delivery window, and the company had no plan for when our items would arrive. The local office was responsive, but corporate could not provide a delivery date.
Jim Falcone, Google
Numerous pieces of furniture were damaged, many objects were broken, and exercise equipment and bicycles were damaged. Months later, we were still waiting for answers about the claim.
Tim Altier, Google
The movers damaged walls, ceilings, paint, and furniture. One mover repeatedly swore in front of my family and confronted me when I complained.
Neutral Premier Relocations - Agent for Mayflower Reviews
Isaac Mussayev, Google
The first person who answered was polite, but the follow-up call felt condescending and rushed. The conversation ended in less than a minute, leaving me disappointed about getting basic questions answered.
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How moveBuddha rated Premier Relocations - Agent for Mayflower
Premier Relocations - Agent for Mayflower earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.9/5 average among Rochester movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Premier Relocations - Agent for Mayflower | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Premier Relocations - Agent for Mayflower
Smooth moves, serious delivery gaps: Feedback from 183 reviews shows 167 customers, or 91.3%, reported positive experiences. Customers praised consistent follow-up, clear communication, careful handling, respect for homes and belongings, and friendly crews. Several customers with many prior moves said the company compared favorably with other movers, especially for organization, pricing clarity, and reliable service. Negative feedback centered on delayed long-distance deliveries, broken furniture and fragile items, and a few rude or unhelpful interactions. Some customers also reported slow claims or unanswered calls after problems arose. The strongest service pattern appeared during local loading and moving, while delivery coordination and damage resolution created the most serious complaints.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Premier Relocations - Agent for Mayflower cost?
Premier Relocations - Agent for Mayflower does not publish standard hourly rates or flat-fee pricing publicly. Movers in Rochester charge an average of $170/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Premier Relocations - Agent for Mayflower compare to other Rochester movers?
Premier Relocations - Agent for Mayflower ranks alongside the top full-service movers in Rochester on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rochester movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
86% | A+ | ||
|
4.58 |
89% | A+ | ||
|
4.5 |
96% | A+ | ||
|
4.48 |
93% | A+ | ||
|
4.26 |
88% | D+ | ||
4.16 |
96% | N/A | ||
|
4.34 |
93% | A+ | ||
|
4.2 |
94% | A+ | ||
|
4.28 |
94% | N/A | ||
|
4.48 |
92% | A+ |
Final verdict: Premier Relocations - Agent for Mayflower
Premier Relocations - Agent for Mayflower earns a 3.4/5 moveBuddha score, backed by 91% positive customer reviews across 183 verified reviews. Premier Relocations - Agent for Mayflower has built a reputation for consistency and follow-up and good communication, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Premier Relocations - Agent for Mayflower
What services does Premier Relocations - Agent for Mayflower offer?
Premier Relocations - Agent for Mayflower is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Rochester moving company?
To pick the best Rochester mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Premier Relocations - Agent for Mayflower require a deposit?
How much deposit Premier Relocations - Agent for Mayflower asks for depends on your move type and timing. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Premier Relocations - Agent for Mayflower's review score compare to other New York movers?
Premier Relocations - Agent for Mayflower earns 91% positive customer reviews across 183 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 87% average among Rochester movers, and above the 88% New York average.
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