Clark Moving & Storage Review 2026 (Rochester, NY)
Fact Checked by:
Positive
Reviews
89%
across 176 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
41
founded 1985
FMCSA
Status
Active
Satisfactory rating
Clark Moving & Storage is a 4.5/5-rated New York full-service mover, operating since 1985 (41 years in business). Clark Moving & Storage earns 89% positive reviews across 176 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 769 trucks. All ratings reflect moveBuddha's independent analysis.
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Clark Moving & Storage at a glance
- Track record: 41 years in business with 89% positive customer reviews (176 verified reviews)
- Scale: 769 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Clark Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 100% of Rochester movers (85% nationally)
What this Clark Moving & Storage review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Clark Moving & Storage has been in business for 41 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Clark Moving & Storage has about 89% positive reviews across roughly 176 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Clark Moving & Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Clark Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"The 4 person crew was attentive, motivated and very thoughtful with our possessions. They helped put together beds and mirrors on dressers. I would definitely use this service again."
"Clark Moving contracted the best movers I've ever dealt with in my 14 years of service. Friendly, involved me in the process, and went out of their way to protect my possessions."
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What do customers say about Clark Moving & Storage?
Clark Moving & Storage pulls in 89% positive reviews out of 176 verified ratings from multiple platforms, 10% negative, and 1% neutral.
What customers like most about Clark Moving & Storage
- Professional and polite staff: Customers say the Clark Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Clark Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Clark Moving & Storage's attention to detail.
- Quick moving process: The team at Clark Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Clark Moving & Storage throughout the moving process.
Most common complaints about Clark Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Clark Moving & Storage Reviews
"The 4 person crew was attentive, motivated and very thoughtful with our possessions. They helped put together beds and mirrors on dressers. I would definitely use this service again."
"Clark Moving contracted the best movers I've ever dealt with in my 14 years of service. Friendly, involved me in the process, and went out of their way to protect my possessions."
"Movers were very cautious with belongings, very professional and worked quickly! Would highly recommend and use their services in the future! :)"
Negative Clark Moving & Storage Reviews
"We are now outside of our delivery window… The moving company we hired does not know how/if/when they will move our items. I would highly recommend you look elsewhere."
"The movers did some damage to some walls, ceilings, paint, and furniture. Multiple pieces of furniture were dropped and two were broken by the movers…"
"The curved glass on our China cabinet was broken during the moving. Mover stated it went on the truck in one piece, came out broken. They claim they are not responsible for the $862 repair, very upsetting!"
Neutral Clark Moving & Storage Reviews
"When I did receive the call, the lady on the phone had a very condescending voice and seems like she was rushing to end the conversation with me. Least to say, the conversation was over in less than a minute."
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Is Clark Moving & Storage licensed & insured?
Yes. Clark Moving & Storage is FMCSA-registered and active, operating under the legal name MAYFLOWER TRANSIT LLC. It carries a satisfactory FMCSA safety rating. The company runs 769 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/17/2026 |
| Safety rating | Satisfactory | 05/17/2026 |
| Fleet size | 769 power units | 05/17/2026 |
| Van line affiliation | Affiliated with a national van line | Sep 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Clark Moving & Storage's active status on the New York licensed movers database.
Clark Moving & Storage locations
Clark Moving & Storage has 2 locations:
- Clark Moving & Storage (headquarters)
- Albany
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How moveBuddha rated Clark Moving & Storage
Clark Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.4/5 average among Rochester movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Clark Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Clark Moving & Storage
Top-rated moving services often come down to details, and Clark Moving & Storage delivers on key promises. Out of 176 feedback entries, 89% praised their professionalism, efficiency, careful handling, speed, and clear communication. Most customers described polite, diligent crews who took extra care with belongings and reassured clients throughout the move. Many reviews revealed crews consistently arrived promptly and finished quickly, with smooth booking and transparent quotes. Detractors voiced concerns with a few delayed deliveries, some damaged items, and rare interactions with unfriendly staff. A handful of customers reported communication issues or broken items that weren't easily resolved. Compared to many companies, Clark stands out for reliable crews and responsive support, though improvements in damage resolution and timeliness would set a higher standard. This moving company earns strong trust for efficient, respectful service, but prospective clients should discuss delivery timelines and insurance upfront for peace of mind.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Clark Moving & Storage cost?
Clark Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,078 – $2,463
How does Clark Moving & Storage compare to other Rochester movers?
Clark Moving & Storage ranks alongside the top full-service movers in Rochester on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rochester movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
71% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.44 |
91% | A+ | ||
|
4.36 |
93% | N/A | ||
|
4.2 |
93% | A+ | ||
4.16 |
91% | D+ | ||
|
4.06 |
90% | N/A | ||
|
4.52 |
92% | A+ |
How Clark Moving & Storage's ratings compare to other Rochester movers
Clark Moving & Storage's Yelp rating (3.5/5) is in line with the average across the 9 movers analyzed in Rochester, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Clark Moving & Storage | 3.5/5 | -- |
| Rochester movers | 3.2/5 | 9 movers |
| New York movers | 3.7/5 | 147 movers |
Final verdict: Clark Moving & Storage
Clark Moving & Storage earns a 4.5/5 moveBuddha score, backed by 89% positive customer reviews across 176 verified reviews. Over 41 years in business and 769 trucks operating across New York, Clark Moving & Storage has built a reputation for professional and polite staff and efficient service, making it worth a look for your New York move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Clark Moving & Storage
Is Clark Moving & Storage associated with a van line?
Yes, Clark Moving & Storage is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How do I choose the right Rochester moving company?
To pick the best Rochester mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is Clark Moving & Storage a legitimate, licensed mover?
Yes, Clark Moving & Storage is FMCSA-registered and active, operating 769 trucks. You can verify their licensing status on the New York state regulator database.
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