Sheridan Brothers Moving Review
Fact Checked by:
Positive Reviews
71%
across 291 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
23
founded 2003
FMCSA Status
Active
Sheridan Brothers Moving is a 4.6/5-rated New York full-service mover, operating since 2003 (23 years in business). Sheridan Brothers Moving earns 71% positive reviews across 291 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Sheridan Brothers Moving at a glance
- Track record: 23 years in business with 71% positive customer reviews across 291 verified reviews.
- Scale: 1 trucks operating across New York
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Sheridan Brothers Moving has been in business for 23 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Sheridan Brothers Moving has about 71% positive reviews across roughly 291 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Sheridan Brothers Moving, and Sheridan Brothers Moving makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Sheridan Brothers Moving emphasizes clear communication, careful handling.
Recent reviews
"The entire experience was very smooth and the moving team was friendly, efficient, and very professional. Nothing was damaged during the move and the team was careful with all of our items."
"Communication with the office was excellent. The moving crew showed up within 5 minutes of the scheduled start time. The crew worked efficiently but carefully, which was very important to me."
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What do customers say about Sheridan Brothers Moving?
Across 291 verified customer reviews from multiple platforms, 71% are positive, 28% are negative, and 2% are neutral.
What customers like most about Sheridan Brothers Moving
- Efficient service: Many customers praise Sheridan Brothers Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Sheridan Brothers Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Sheridan Brothers Moving's attention to detail.
- Quick moving process: The team at Sheridan Brothers Moving often gets the job done faster than expected, saving clients time.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Sheridan Brothers Moving.
Most common complaints about Sheridan Brothers Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Lack of communication: Poor or inconsistent updates from Sheridan Brothers Moving left some customers feeling in the dark.
Positive Sheridan Brothers Moving Reviews
"The entire experience was very smooth and the moving team was friendly, efficient, and very professional. Nothing was damaged during the move and the team was careful with all of our items."
David Jorgensen, Google
"Communication with the office was excellent. The moving crew showed up within 5 minutes of the scheduled start time. The crew worked efficiently but carefully, which was very important to me."
"They kept going at a steady pace and finished much quicker than we had imagined. They were very careful not to damage walls. Highly recommended."
Negative Sheridan Brothers Moving Reviews
"Late. Rude. Damaged our furniture."
"One of my leather chairs was damaged. I was promised a check for the damage. After weekly emails to follow up, I still have no reimbursement and my emails now go unanswered."
Yelp
"The movers broke several items, were unapologetic, and the insurance offered covered almost nothing. Would not recommend."
Neutral Sheridan Brothers Moving Reviews
"Quick, professional, and curteous for our small move across town. Movers themselves were great. I'm giving the company three stars as we were not informed of their three-hour minimum charge and ended up overpaying."
"Still haven’t received the reimbursement for damages of mattress & spring boxes. I am not giving up to get the money back for the replacements."
Yelp
"Lots of pros and cons. The bill was less than quoted, but there were inconsistencies packing and lots of complaining from the crew about stairs and boxes."
Is Sheridan Brothers Moving licensed & insured?
Yes. Sheridan Brothers Moving holds active FMCSA registration under the legal name BEKINS VAN LINES INC. They operate 1 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/17/2026 |
| Fleet size | 1 power units | 05/17/2026 |
| FMCSA inspections | 0 total inspections | 05/17/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Sheridan Brothers Moving's active status on the New York licensed movers database.
How moveBuddha rated Sheridan Brothers Moving
Sheridan Brothers Moving earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Sheridan Brothers Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Sheridan Brothers Moving
Sheridan Brothers Moving stands out for their swift service, professional staff, and consistent care in handling belongings. Analyzing 291 pieces of feedback, about 71% of customers detailed positive experiences, often highlighting polite movers, efficient teamwork, and careful attention to property. Many clients mention that their moves finished faster than expected and rates were transparent. Still, nearly 28% of input describes issues such as damaged belongings, unfriendly or inattentive staff, and difficulties reaching the company for follow-up or claims—complaints that are more frequent here than with some top-rated national competitors. While most customers praise the team's courteous attitude and work ethic, a notable share express frustration with damage claims being unresolved or interactions that felt disrespectful. Sheridan Brothers excels at delivering prompt and friendly moves, but reliability around damage handling and communication would improve customer trust.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Sheridan Brothers Moving cost?
Sheridan Brothers Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Sheridan Brothers Moving compare to other Rochester movers?
Sheridan Brothers Moving ranks alongside the top full-service movers in Rochester on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rochester movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
71% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.42 |
89% | A+ | ||
|
4.26 |
93% | A+ | ||
|
4.36 |
93% | N/A | ||
|
4.34 |
91% | A+ | ||
4.16 |
91% | D+ | ||
|
4.08 |
90% | N/A | ||
|
4.48 |
92% | A+ |
How Sheridan Brothers Moving's ratings compare to other Rochester movers
Sheridan Brothers Moving's Yelp rating (3.0/5) is in line with the average across the 9 movers analyzed in Rochester, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Sheridan Brothers Moving | 3.0/5 | -- |
| Rochester movers | 3.2/5 | 9 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Sheridan Brothers Moving
Sheridan Brothers Moving earns a 4.6/5 moveBuddha score with 71% positive customer reviews across 291 verified reviews. With 23 years in business and 1 trucks operating across New York, Sheridan Brothers Moving is a solid option to consider for New York moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Sheridan Brothers Moving
Is Sheridan Brothers Moving a legitimate, licensed mover?
Yes. Sheridan Brothers Moving holds active FMCSA registration. The company operates 1 trucks. You can verify their licensing status on the New York state regulator database.
How does Sheridan Brothers Moving's review score compare to other New York movers?
Sheridan Brothers Moving earns 71% positive customer reviews across 291 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Sheridan Brothers Moving's Yelp rating lower than other sources?
Sheridan Brothers Moving's 3.0/5 Yelp rating across 78 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Sheridan Brothers Moving offer?
Sheridan Brothers Moving is a full-service mover operating in New York. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Sheridan Brothers Moving require a deposit?
Deposit requirements for Sheridan Brothers Moving depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Sheridan Brothers Moving been in business?
Sheridan Brothers Moving has been in business for 23 years, founded in 2003. The company holds active FMCSA registration.
Is Sheridan Brothers Moving associated with a van line?
Yes. Sheridan Brothers Moving is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Rochester moving company?
To pick the best Rochester mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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