Save Your Back Moving & Storage Review 2026 (West Chicago, IL)
Fact Checked by:
Positive
Reviews
91%
across 54 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Save Your Back Moving & Storage is a 3.3/5-rated Illinois full-service mover. Save Your Back Moving & Storage earns 91% positive reviews across 54 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Save Your Back Moving & Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Save Your Back Moving & Storage's services
- Full-service moving
- Packing
- Local (intrastate) moving
- Storage: Offered by 62% of West Chicago movers (63% nationally)
What this Save Your Back Moving & Storage review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Save Your Back Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and intrastate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Save Your Back Moving & Storage has about 91% positive reviews across roughly 54 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Save Your Back Moving & Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Save Your Back Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Great guys. They were efficient, took great care of my items and protected my walls and corners. They actually finished ahead of schedule!
Our experience with SYBM was smooth, fast, professional and it came at a crazy competitive price!
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What do customers say about Save Your Back Moving & Storage?
Save Your Back Moving & Storage pulls in 91% positive reviews out of 54 verified ratings from multiple platforms, 9% negative, and 0% neutral.
What customers like most about Save Your Back Moving & Storage
- Affordable rates: Many reviewers found Save Your Back Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Respectful of property: Customers appreciated how carefully Save Your Back Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Save Your Back Moving & Storage's attention to detail.
- Quick response times: Customer support at Save Your Back Moving & Storage was often noted for responding to questions or concerns almost immediately
- Efficient service: Many customers praise Save Your Back Moving & Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Save Your Back Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Save Your Back Moving & Storage were sometimes way off from what customers were ultimately billed.
- Hard-to-resolve claims: Customers found it difficult to file or finalize claims for damaged or lost items.
Positive Save Your Back Moving & Storage Reviews
Jean Cassidy, Google
Great guys. They were efficient, took great care of my items and protected my walls and corners. They actually finished ahead of schedule!
Jon Polcyn, Google
Our experience with SYBM was smooth, fast, professional and it came at a crazy competitive price!
John O'Brien, Google
SYB Moving/Josh was highly responsive to my short notice schedule and made the effort to schedule me accordingly. The movers were friendly and professional, and performed the work with great care.
Negative Save Your Back Moving & Storage Reviews
Megan Watson, Google
Damage to an air hockey table power cord went unresolved. I called several times and was promised a return call, but no one followed up. The owner and crew were lovely, but the damage claim was not resolved.
Nicholas O., Yelp
We were quoted 5-6 hours, but the move took roughly 12 hours. There was not enough space in the truck, and they put dents, scratches, and marks on my new home's walls.
Jennifer P., Yelp
There are multiple furniture damages. The owner spends time to write a long inaccurate comment but not making a phone call to discuss the furniture damages.
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How moveBuddha rated Save Your Back Moving & Storage
Save Your Back Moving & Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among West Chicago movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Save Your Back Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Save Your Back Moving & Storage
Careful crews and fair prices drive strong customer approval. The 54 reviews include 49 positive reviews, or 90.7%, and 5 negative reviews, or 9.3%; no neutral reviews were provided. Positive feedback praises affordable rates, quick replies, careful handling, respect for walls and furniture, and efficient moves that finish early or under budget. Several customers compare the company favorably with past movers, citing better quality, communication, and cost. Negative feedback centers on damaged furniture or property, inaccurate time or truck estimates, extra charges, and claims that were difficult to resolve. One customer praised the crew but reported repeated unanswered calls about a damaged item, showing that post-move support can fall below the moving service itself.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Save Your Back Moving & Storage cost?
Save Your Back Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in West Chicago charge an average of $119/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Save Your Back Moving & Storage compare to other West Chicago movers?
Save Your Back Moving & Storage ranks alongside the top full-service movers in West Chicago on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top West Chicago movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
97% | A+ | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.5 |
69% | B- | ||
|
4.56 |
72% | A+ | ||
|
4.52 |
69% | A+ |
Final verdict: Save Your Back Moving & Storage
Save Your Back Moving & Storage earns a 3.3/5 moveBuddha score, backed by 91% positive customer reviews across 54 verified reviews. Save Your Back Moving & Storage has built a reputation for affordable rates and respectful of property, making it worth a look for your Illinois move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Save Your Back Moving & Storage
How do I choose the right West Chicago moving company?
To pick the best West Chicago mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has Save Your Back Moving & Storage been in business?
Save Your Back Moving & Storage's exact founding year is not publicly listed.
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