Preferred Moving & Storage Review
Fact Checked by:
Positive Reviews
93%
across 106 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
41
founded 1985
FMCSA Status
Active
Preferred Moving & Storage is a 4.2/5-rated Michigan full-service mover, operating since 1985 (41 years in business). Preferred Moving & Storage earns 93% positive reviews across 106 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Preferred Moving & Storage at a glance
- Track record: 41 years in business with 93% positive customer reviews across 106 verified reviews.
- Scale: 6 trucks operating across Michigan
- Industry experience: 5/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Preferred Moving & Storage has been in business for 41 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Preferred Moving & Storage has about 93% positive reviews across roughly 106 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Preferred Moving & Storage, and Preferred Moving & Storage makes deposit expectations clear upfront. Discounts may be available for groups like military, seniors.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Preferred Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
I moved from Lansing, MI to Chicago, IL. The price was great for such excellent service!! Travis and Lucas communicated well, were timely and most importantly, careful when moving my items. Nic did awesome setting everything up too!
The guys were AWESOME to work with, and very professional! They were on time, courteous, and very respectful. Nothing was damaged during the move as they took great care of all of our items. I would highly recommend them.
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What do customers say about Preferred Moving & Storage?
Across 106 verified customer reviews from multiple platforms, 93% are positive, 4% are negative, and 4% are neutral.
What customers like most about Preferred Moving & Storage
- Professional and polite staff: Customers say the Preferred Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Preferred Moving & Storage's attention to detail.
- Efficient service: Many customers praise Preferred Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Preferred Moving & Storage throughout the moving process.
- Quick moving process: The team at Preferred Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Preferred Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Preferred Moving & Storage were sometimes way off from what customers were ultimately billed.
- Lack of communication: Poor or inconsistent updates from Preferred Moving & Storage left some customers feeling in the dark.
Positive Preferred Moving & Storage Reviews
I moved from Lansing, MI to Chicago, IL. The price was great for such excellent service!! Travis and Lucas communicated well, were timely and most importantly, careful when moving my items. Nic did awesome setting everything up too!
The guys were AWESOME to work with, and very professional! They were on time, courteous, and very respectful. Nothing was damaged during the move as they took great care of all of our items. I would highly recommend them.
Absolutely the best! From the estimation process to the move and caring for valuables in the process these guys are pros. Preferred Moving took extra care to lay cardboard and plastic on carpets, communicated what to expect and delivered.
Negative Preferred Moving & Storage Reviews
My wife and I had a nightmare experience with them. Management did a poor job of planning. Quoted for 12 hours, job took 20, exhausted workers, fragile boxes stacked, little discount for issues.
Yelp
These are horrible people! Military move—damaged our things, lied on forms, slow, took breaks, wrote down items as damaged, terrible packing, ruined items. Still fighting to get things fixed.
We used this company for an interstate move. They ruined our desk and forgot an entire crate of our belongings. No update on the missing items until I called. Had to wait 2 weeks for delivery.
Neutral Preferred Moving & Storage Reviews
The movers did a good job but the cost was $1700 for two movers for 7 hours. Estimate was $500 less. In the future, better to get a fixed price upfront.
Yelp
First Military Move. Some packers didn't care—resulted in loss and damage. Some items poorly packed. Experience could have been better, I'd oversee each packer next time.
Yelp
THIS IS ONLY A REVIEW OF PREFERRED'S ABILITY TO PACK A BOX... Some stuff was packed poorly resulting in loss and damage. Would consider using them again but with closer oversight.
Is Preferred Moving & Storage licensed & insured?
Yes. Preferred Moving & Storage holds active FMCSA registration under the legal name PREFERRED MOVING & STORAGE INC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/27/2026 |
| Fleet size | 6 power units | 03/27/2026 |
| FMCSA inspections | 0 total inspections | 03/27/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
The agency regulating local and intrastate household goods movers in Michigan is the Michigan Public Service Commission (MPSC). State regulation and oversight activities include commercial vehicle registration and safety compliance, review of published tariff rates, licensing, and consumer protection efforts. You can verify Preferred Moving & Storage's active status on the Michigan licensed movers database.
How moveBuddha rated Preferred Moving & Storage
Preferred Moving & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Preferred Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Preferred Moving & Storage
Reliable moves without the usual headaches—that’s what Preferred Moving & Storage offers, based on feedback from 106 customers. Nearly 93% gave top marks, citing courteous, professional staff, careful handling, fast moves, and clear communication. Clients often highlight the team’s attention to detail and respect for property, setting the company apart from competitors. Customers notice fewer damages and smoother transitions compared to other movers. Some clients warn about damage to possessions, costs running higher than estimates, or gaps in communication. Most feedback shows that Preferred delivers efficient service, but complex jobs may require tighter management. Negative reports focus on property damage and not receiving timely updates, though those complaints are rare. Most customers found the booking and moving experience hassle-free, recommending Preferred to friends and family.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Preferred Moving & Storage cost?
Preferred Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Preferred Moving & Storage compare to other Port Huron movers?
Preferred Moving & Storage ranks alongside the top full-service movers in Port Huron on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Port Huron movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.08 |
75% | NR | ||
4.48 |
98% | C | ||
|
4.64 |
93% | A+ | ||
|
4.42 |
92% | F | ||
|
4.44 |
73% | A+ | ||
|
4.2 |
93% | A+ | ||
|
4.42 |
81% | A+ | ||
|
4.14 |
96% | N/A | ||
|
4.34 |
88% | B- | ||
|
4.42 |
81% | A+ |
How Preferred Moving & Storage's ratings compare to other Port Huron movers
Preferred Moving & Storage's Yelp rating (3.8/5) is in line with the average across the 8 movers analyzed in Port Huron, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Preferred Moving & Storage | 3.8/5 | -- |
| Port Huron movers | 3.5/5 | 8 movers |
| Michigan movers | 3.6/5 | 84 movers |
Final verdict: Preferred Moving & Storage
Preferred Moving & Storage earns a 4.2/5 moveBuddha score with 93% positive customer reviews across 106 verified reviews. With 41 years in business and 6 trucks operating across Michigan, Preferred Moving & Storage is a solid option to consider for Michigan moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Preferred Moving & Storage
Is Preferred Moving & Storage a legitimate, licensed mover?
Yes. Preferred Moving & Storage holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the Michigan state regulator database.
How does Preferred Moving & Storage's review score compare to other Michigan movers?
Preferred Moving & Storage earns 93% positive customer reviews across 106 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Preferred Moving & Storage offer?
Preferred Moving & Storage is a full-service mover operating in Michigan. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Preferred Moving & Storage require a deposit?
Deposit requirements for Preferred Moving & Storage depend on the type and timing of your move. Most Michigan full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Preferred Moving & Storage been in business?
Preferred Moving & Storage has been in business for 41 years, founded in 1985. The company holds active FMCSA registration.
Is Preferred Moving & Storage associated with a van line?
Yes. Preferred Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Port Huron moving company?
To pick the best Port Huron mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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