Metropolis Moving, Inc., Rochester, NY (2026 Review)

Ryan Carrigan

Last Updated: Mar 21, 2026 • 5 min read

Fact Checked by: Hilary Snow

Metropolis Moving, Inc.

Efficient service

Professional and polite staff

Careful handling

Good communication

Transparent pricing

Get Free Quote

No obligation • Free estimates

Positive Reviews

96%

Years Active

4.5

4.9

Grade A+

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Packing materials available
Custom crating
Antiques moving
Piano moves
Pool table moving
Safe moving
Small moves
Climate-controlled storage
Storage available
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 5.0

Companies with more years in business often outperform newer competitors. Metropolis Moving, Inc. has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.

Review Quality 4.5

Customer reviews are the clearest window into a mover’s reputation. Metropolis Moving, Inc. has about 96% positive reviews across roughly 523 total reviews, with an average Yelp rating of 4.9.

Quote Accuracy 4.0

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Metropolis Moving, Inc., and Metropolis Moving, Inc. makes deposit expectations clear upfront.

Customer Service 4.1

From responsiveness to follow-through, customer service is a big differentiator. Metropolis Moving, Inc. emphasizes clear communication, careful handling.

Recent Reviews

"From start to finish, their service was exceptional. They showed up on time, communicated extremely well, handled my belongings with care, and went above and beyond. No hidden fees or surprises—just straightforward, honest pricing."

"Metropolis was fantastic. Jake, Adam, Eddie, and Zach were organized, fast, communicative, and careful with our things. The price was right as well. This was one of the least painful moves I've experienced."

DOT Number

2781573

Address

476 Jefferson St, Brooklyn, NY, 11237

Payment Methods

Credit Card

State License

40565

Phone

(718) 710-4520

Website

https://metropolismoving.com/long-distance/nyc-rochester-movers/

Metropolis Moving, Inc. Reviews

Review Analysis

Customer feedback paints a clear picture: Metropolis Moving, Inc. stands out for efficiency, professionalism, careful handling, excellent communication, and transparent pricing. Out of 523 pieces of input, 96% were positive, showing consistent satisfaction. Many highlight how fast and respectful crews work, often noting belongings arrived without damage and billing matched original quotes. Clients frequently mention staff’s willingness to answer questions, their flexibility, and problem-solving approach, while their rates beat most competitors. Negative feedback, though rare, focuses on unexpected fees for extra items, reports of damages to furniture, and occasional significant delays or arrival issues. These concerns, while important, appear infrequently and are often contrasted with experiences at larger or less personal moving companies. Compared to others in the field, Metropolis receives stronger marks for reliability, care, and cost transparency. Customers seeking reliable, prompt, and courteous movers with upfront pricing will likely find Metropolis Moving among the most trusted options in the area.Movers from Metropolis Moving, Inc. power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (718) 710-4520

Read Reviews

Customer Reviews

96.2% of customers left positive reviews for Metropolis Moving, Inc..

R Ayhan, Google

Leah Mandel, Google

Donald Gibson, Google

Google

Kennedy Cook, Google

3.4% of customers left negative reviews for Metropolis Moving, Inc..

Google

Yelp

Google

0.4% of customers left neutral reviews for Metropolis Moving, Inc..

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Yelp

Compare with other Rochester area movers

Get an idea of how Metropolis Moving, Inc. compares to other Rochester movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
Sheridan Brothers Moving 22 years in business	4.62	71%	A+	Get a quote
Corrigan Moving Systems 102 years in business	4.42	91%	A+	Get a quote
Clark Moving & Storage 40 years in business	4.44	89%	A+	Get a quote
Interior Moving Services Inc 32 years in business	4.38	94%	A+	Get a quote
Tony Caccamise Moving Co., Inc. 50 years in business	4.44	91%	A+	Get a quote
Bauer & Son Moving 26 years in business	4.26	93%	A+	Get a quote
TWO MEN AND A TRUCK 0 years in business	4.22	91%	D+	Get a quote
Highline Moving and Delivery 22 years in business	4.34	93%	A+	Get a quote
Joe's Moving Co.	4.14	90%	N/A	Get a quote
Wayfinder Moving Services 8 years in business	4.58	92%	A+	Get a quote

FAQ

Is Metropolis Moving, Inc. properly licensed?

New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations.

The state license number for Metropolis Moving, Inc. is: 40565, USDOT #: 2781573.

You can also use their state regulator website to look up their active status.

Does Metropolis Moving, Inc. have any additional locations outside of Rochester?

We were only able to find this location for Metropolis Moving, Inc..

Is Metropolis Moving, Inc. associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Metropolis Moving, Inc. functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Rochester movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Rochester moving company?

To choose the best moving company for you, start by researching reputable movers in Rochester. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Rochester moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.