The One Move Movers Review 2026 (Palo Alto, CA)
Positive
Reviews
97%
across 1,112 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
21
founded 2005
The One Move Movers is a 4.4/5-rated California full-service mover, operating since 2005 (21 years in business). The One Move Movers earns 97% positive reviews across 1,112 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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The One Move Movers at a glance
- Track record: 21 years in business with 97% positive customer reviews (1,112 verified reviews)
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
The One Move Movers' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 19% of San Jose movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 54% of San Jose movers (60% nationally)
- Piano moving: A specialty offered by 38% of San Jose movers (40% nationally)
What this The One Move Movers review covers
What do customers say about The One Move Movers?
The One Move Movers pulls in 97% positive reviews out of 1,112 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about The One Move Movers
- Organized packing: The One Move Movers is often recognized for labeling boxes clearly and packing with structure and care.
- Experienced movers: With years of experience, The One Move Movers's crew brought confidence and know-how to each move.
- Flexibility: Clients liked that The One Move Movers was willing to adjust schedules or accommodate last-minute changes.
- Affordable rates: Many reviewers found The One Move Movers to be more budget-friendly than competitors without sacrificing quality.
- Good communication: Reviewers frequently mention clear, consistent updates from The One Move Movers throughout the moving process.
Most common complaints about The One Move Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Inaccurate estimates: Estimates from The One Move Movers were sometimes way off from what customers were ultimately billed.
Did you move with The One Move Movers? Tell us how it went.
Leave a ReviewPositive The One Move Movers Reviews
Carrie Stewart, Yelp
The movers were fast and efficient, and my wife and I were amazed at how well organized they were. They were also reasonably priced—another company’s quote was about $1,000 higher.
James Pillot IV, Google
This was our first time using One Move Movers. Domingo, Rolando, and Miguel were the best movers I’ve worked with: fast but delicate, intuitive about safe packing, and able to disassemble and reassemble furniture.
Deborah Taylor, Google
From the beginning, this company was refreshingly communicative and supportive. Scheduling and paperwork were easy, and the moves went off without a hitch.
Negative The One Move Movers Reviews
Yelp
They broke our TV and patio table leg. Four people showed up, and the move took seven hours, including a one-hour break.
Yelp
An entertainment stand, expensive lamp, stereo amplifier, and end-table leg were damaged. The crew taped some items back together, which hid the damage from my attention.
Yelp
They estimated one truck and four guys for 10 hours, but used two trucks and four guys for 14 hours. The final bill was hundreds of dollars higher than the estimate.
Neutral The One Move Movers Reviews
W2HTLCA, Google
The first move exceeded expectations, but the second focused on speed. A lamp was damaged, and resolving a claim could not make up for the damage, repair time, and effort.
Yelp
The quote and process were easy, but movers scratched our bed frames and lost bookshelf parts. They were the cheapest in cost, but it came at a price.
Yelp
Photos supported a quote just under $10,000, but the weighed shipment cost about $15,000, roughly 30% higher. The master bed and a file cabinet also arrived damaged.
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How moveBuddha rated The One Move Movers
The One Move Movers earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among San Jose movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The One Move Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of The One Move Movers
Short-notice moves, full-service packing: Feedback from 1,112 reviews is 97% positive. Customers praise efficient crews, careful handling, clear communication, on-time arrivals, furniture assembly, and fair, clearly explained pricing, although a few report estimate differences, minimum charges, added fees, or frustration with virtual-only quotes.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does The One Move Movers cost?
The One Move Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Jose charge an average of $137/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does The One Move Movers compare to other San Jose movers?
The One Move Movers ranks alongside the top full-service movers in San Jose on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Jose movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 93% | A+ | |||
| 90% | A+ | |||
| 96% | A+ | |||
| 85% | A+ | |||
| 99% | A+ | |||
| 95% | A+ | |||
| 95% | A+ | |||
| 75% | A+ | |||
| 80% | A+ | |||
| 99% | NR |
How The One Move Movers' ratings compare to other San Jose movers
The One Move Movers' Yelp rating (4.8/5) is in line with the average across the 199 movers analyzed in San Jose, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The One Move Movers | 4.8/5 | -- |
| San Jose movers | 4.4/5 | 199 movers |
| California movers | 4.3/5 | 1126 movers |
Final verdict: The One Move Movers
The One Move Movers earns a 4.4/5 moveBuddha score, backed by 97% positive customer reviews across 1,112 verified reviews. Over 21 years in business, The One Move Movers has built a reputation for organized packing and experienced movers, making it worth a look for your California move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about The One Move Movers
Does The One Move Movers offer labor-only moving?
Yes, The One Move Movers offers labor-only moving for customers who rent their own truck or container. Only 19% of San Jose movers offer this service, compared to 29% nationally.
Does The One Move Movers offer piano moving?
Yes, The One Move Movers offers piano moving. That's a specialty only 38% of San Jose movers provide, compared to 40% nationally.
How do I choose the right San Jose moving company?
To pick the best San Jose mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has The One Move Movers been in business?
The One Move Movers has been in business for 21 years, founded in 2005.
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