The One Move Movers Review 2026 (Palo Alto, CA)
Fact Checked by:
Positive
Reviews
97%
across 876 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
21
founded 2005
The One Move Movers is a 4.4/5-rated California full-service mover, operating since 2005 (21 years in business). The One Move Movers earns 97% positive reviews across 876 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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The One Move Movers at a glance
- Track record: 21 years in business with 97% positive customer reviews (876 verified reviews)
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
The One Move Movers' services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 50% of San Jose movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 81% of San Jose movers (85% nationally)
- Piano moving: A specialty offered by 77% of San Jose movers (71% nationally)
What this The One Move Movers review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. The One Move Movers has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The One Move Movers has about 97% positive reviews across roughly 876 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The One Move Movers.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The One Move Movers emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Alex and his team were fantastic! They showed up on time ready to get the job done. The team worked very well together, and helped us complete the move very quickly. I would use them again, and would recommend to others!"
"Fast, friendly, and professional. Pablo and crew did a great job with our move. I was surprised at how quickly they finished. My quote was accurate, and not a single item was damaged during the move. Thanks Pablo and team!"
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What do customers say about The One Move Movers?
The One Move Movers pulls in 97% positive reviews out of 876 verified ratings from multiple platforms, 2% negative, and 1% neutral.
What customers like most about The One Move Movers
- Efficient service: Many customers praise The One Move Movers for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The One Move Movers's attention to detail.
- Professional and polite staff: Customers say the The One Move Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at The One Move Movers often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from The One Move Movers throughout the moving process.
Most common complaints about The One Move Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive The One Move Movers Reviews
"Alex and his team were fantastic! They showed up on time ready to get the job done. The team worked very well together, and helped us complete the move very quickly. I would use them again, and would recommend to others!"
"Fast, friendly, and professional. Pablo and crew did a great job with our move. I was surprised at how quickly they finished. My quote was accurate, and not a single item was damaged during the move. Thanks Pablo and team!"
Yelp
"We have used One Move for 4 different projects as we lived in our house while it was being remodeled. Miraculously, they did not break anything in all of the moves we had with them. The main thing I wish to commend them on is the unpacking service."
Negative The One Move Movers Reviews
Yelp
"We have used them to move our 2 bed room apartment... my experience with them was horrible. They broke our tv and patio table leg... I will never work with them. Moving is already a pain process, you would not want to add another stress."
Yelp
"They damaged our furniture and threw our quilts on the floor. They were also extremely rude... You may end up saving half the money and the rudeness."
Yelp
"Quite a few of my items were damaged during the move far beyond typical scuffing... The moving crew took outright blatant measures to hide the damages from my attention."
Neutral The One Move Movers Reviews
Yelp
"Quote and process was easy. Movers came 30 min late. They were quick but impatiently moved furniture, scratched bed frames, lost bookshelf parts. Cheapest in cost, but you get what you pay for. Go at your own risk."
Yelp
"Good points: shipment from CA to TX arrived and artwork survived. Downside: Final bill increased 30% from quote due to underestimated weight. Some particle board furniture arrived damaged and insurance payout was insufficient."
"Contacted One Move Movers to pack and store furniture. First move was excellent, but second delivery was rushed and they damaged a lamp. Claim process is ongoing. Would recommend only Sergio’s team."
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How moveBuddha rated The One Move Movers
The One Move Movers earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.3/5 average among San Jose movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The One Move Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of The One Move Movers
A reputation for lightning-fast moves and outstanding professionalism sets The One Move Movers apart from typical moving companies. With 876 reviews analyzed, 97% of customer feedback was positive. People consistently praise the team's efficiency, careful handling of items, professionalism, quick process, and strong communication—noting moves often finish faster than estimated and with every item intact. Clients repeatedly mention that crews provide excellent service under tight timelines, and staff are courteous and diligent about protecting both furniture and homes. Customer input highlights upfront pricing and flexibility for different moving needs. Some negative feedback focuses on occasional damage to items, bills that exceeded quotes, or delays. A small number felt handling of claims or insurance was cumbersome. Still, satisfaction remains much higher than industry standards, with more repeat customers and recommendations than most local movers. The One Move Movers set a benchmark for careful, speedy relocations, making moving day less stressful than most competitors.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does The One Move Movers cost?
The One Move Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Jose charge an average of $137/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$995 – $2,291
How does The One Move Movers compare to other San Jose movers?
The One Move Movers ranks alongside the top full-service movers in San Jose on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Jose movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
90% | A+ | ||
|
4.52 |
85% | A+ | ||
|
4.52 |
95% | NR | ||
|
4.5 |
94% | A+ | ||
|
4.48 |
71% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.44 |
100% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.48 |
91% | A+ |
How The One Move Movers' ratings compare to other San Jose movers
The One Move Movers' Yelp rating (4.8/5) is in line with the average across the 78 movers analyzed in San Jose, which carry an average Yelp rating of 4.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The One Move Movers | 4.8/5 | -- |
| San Jose movers | 4.3/5 | 78 movers |
| California movers | 4.3/5 | 374 movers |
Final verdict: The One Move Movers
The One Move Movers earns a 4.4/5 moveBuddha score, backed by 97% positive customer reviews across 876 verified reviews. Over 21 years in business, The One Move Movers has built a reputation for efficient service and careful handling, making it worth a look for your California move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about The One Move Movers
Does The One Move Movers offer labor-only moving?
Yes, The One Move Movers offers labor-only moving for customers who rent their own truck or container. Only 50% of San Jose movers offer this service, compared to 56% nationally.
Does The One Move Movers offer piano moving?
Yes, The One Move Movers offers piano moving. That's a specialty only 77% of San Jose movers provide, compared to 71% nationally.
How do I choose the right San Jose moving company?
To pick the best San Jose mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has The One Move Movers been in business?
The One Move Movers has been in business for 21 years, founded in 2005.
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