Flex Moving & Storage earns high marks for speed, professionalism, and attention to detail. Out of 189 customer reviews analyzed, 92% described positive experiences, often highlighting the company's efficient service, friendly and attentive movers, careful handling of possessions, and consistent communication. Many customers praised how quickly and smoothly their moves were completed, with frequent shoutouts to helpful and considerate team members. Flex also impressed customers with their accommodating attitude for both last-minute and complex moves.
While most input is glowing, some clients reported key issues. The most common complaints focused on poor or inconsistent communication, late arrivals causing stress and delays, and unexpected charges or unclear billing. In contrast to many moving companies, Flex stands out for its high satisfaction rate and repeatedly cited professionalism, yet a small portion of feedback warns new clients to double-check scheduling details, maintain communication, and confirm pricing to avoid misunderstandings.
You could pay more or less with Flex Moving & Storage depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.
If you are moving from Dallas, TX, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.
The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers.
Is Flex Moving & Storage Associated with a van line?
Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization.
It's not as complicated as it sounds. Learn what van lines are.
Flex Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.
Should you negotiate with Dallas movers?
While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.
Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesnโt hurt to ask โ and be ready to show estimates from other companies.
How do I choose a Dallas moving company?
To choose the best moving company for you, start by researching
reputable movers in Dallas.
You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses,
and comprehensive insurance to ensure your belongings are protected. Beyond that, youโll want to make sure they can handle the type of move you need.
Ask for detailed moving quotes
from at least three companies to compare services, pricing, and availability.
A reliable Dallas moving company will be one that offers transparent pricing, excellent communication,
and a proven track record of successful moves.