PODS Moving & Storage Review 2026 (Ontario, CA)
Fact Checked by:
Positive
Reviews
93%
across 1,102 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
FMCSA
Status
Active
PODS Moving & Storage is a 3.4/5-rated California full-service mover. PODS Moving & Storage earns 93% positive reviews across 1,102 verified customer reviews. The company holds active FMCSA registration and operates 1,324 trucks. All ratings reflect moveBuddha's independent analysis.
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PODS Moving & Storage at a glance
- Scale: 1,324 trucks operating across California
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 4.24/5
PODS Moving & Storage's services
- Full-service moving
- Packing
- Labor-only moving: Offered by 29% of Ontario movers (31% nationally)
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 55% of Ontario movers (63% nationally)
What this PODS Moving & Storage review covers
Skilled drivers
Knowledgeable staff
Good communication
Friendly and approachable staff
Professional and polite staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. PODS Moving & Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. PODS Moving & Storage has about 93% positive reviews across roughly 1102 total reviews.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from PODS Moving & Storage. Discounts may be available for groups like military.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. PODS Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
The driver was polite, efficient, skilled.
Service was easy to change when I needed it. Also, Jordan A. was on time; he called before coming out and provided me with an ETA. He was very professional and personable.
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Address
Payment methods
What do customers say about PODS Moving & Storage?
PODS Moving & Storage pulls in 93% positive reviews out of 1,102 verified ratings from multiple platforms, 5% negative, and 1% neutral.
What customers like most about PODS Moving & Storage
- Skilled drivers: Multiple customers felt reassured by PODS Moving & Storage's experienced drivers, especially on long-distance moves.
- Knowledgeable staff: Several reviewers pointed out that PODS Moving & Storage's crew answered questions confidently and provided useful advice.
- Good communication: Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at PODS Moving & Storage.
- Professional and polite staff: Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about PODS Moving & Storage
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive PODS Moving & Storage Reviews
Angela Mesbahi, Google
The driver was polite, efficient, skilled.
AJ Gibilterra, Google
Service was easy to change when I needed it. Also, Jordan A. was on time; he called before coming out and provided me with an ETA. He was very professional and personable.
Danielle Orr, Google
David 8939 was extremely helpful, knowledgeable and friendly. Very efficient!
Negative PODS Moving & Storage Reviews
Cole Lawrence, Google
Unexpected charges. Delivery fees and no way to prorate a POD even for ONE additional day.
Francisco Abundis, Google
PODS changed the day they were supposed to pick up the pod three times. I called customer service numerous times but they just do not care.
melanie galloway, Google
Customer service agents were poor and unprofessional; they gave differing, incomplete, or wrong information regarding billing and protocol.
Neutral PODS Moving & Storage Reviews
James Grogan, Google
The driver David 8939 was excellent. He was knowledgeable and skilled. The delivery window started at 8:30 AM, then moved to 11:30, then 1:30, with delivery at 3 PM.
Sondra Jefferson, Google
The PODS experience with the drivers was great. Jimmy Z in California was outstanding, but phone customer service was spotty; I was hung up on several times.
Della Newman, Google
No problems when it was dropped off, but the storage facility gave us the wrong hours. They need to update the hours for POD delivery and storage.
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Is PODS Moving & Storage licensed & insured?
Yes. PODS Moving & Storage is FMCSA-registered and active, operating under the legal name PODS ENTERPRISES LLC. The company runs 1,324 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/21/2026 |
| Fleet size | 1,324 power units | 10/21/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify PODS Moving & Storage's active status on the California licensed movers database.
PODS Moving & Storage locations
PODS Moving & Storage has 25 locations:
- PODS Moving & Storage (headquarters)
- Cotati
- Reno
- Johnstown
- Desert Hot Springs
- Shreveport
- Sanford
- Port St. Lucie
- Peoria
- San Jose
- Middle River
- Santa Fe
- East Syracuse
- Rochester
- Toledo
- Columbia
- Chattanooga
- El Paso
- McKinney
- Texarkana
- McAllen
- Tyler
- Huntsville
- Tuscaloosa
- Bakersfield
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How moveBuddha rated PODS Moving & Storage
PODS Moving & Storage earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Ontario movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | PODS Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of PODS Moving & Storage
Skilled service, shaky support: PODS Moving & Storage received 1,102 reviews: 93.3% positive, 5.4% negative, and 1.4% neutral. Customers praise skilled drivers who place containers carefully, explain loading steps, share arrival updates, and treat people politely. Many customers say PODS is easier and less costly than full-service movers because they can load at their own pace. Negative input points to rude staff, unclear or unexpected charges, late deliveries, missed pickups, and slow problem resolution. Phone agents sometimes gave conflicting information or failed to answer claims. Compared with traditional movers, PODS earns praise for flexible storage and careful drivers, while billing and scheduling need stronger follow-through.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Ontario charge an average of $129/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does PODS Moving & Storage compare to other Ontario movers?
PODS Moving & Storage ranks alongside the top full-service movers in Ontario on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Ontario movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
88% | A+ | ||
|
4.44 |
80% | A+ | ||
|
4.66 |
76% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.56 |
87% | N/A | ||
|
4.36 |
93% | A+ | ||
|
4.7 |
80% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.5 |
78% | A+ |
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 3.4/5 moveBuddha score, backed by 93% positive customer reviews across 1,102 verified reviews. PODS Moving & Storage has built a reputation for skilled drivers and knowledgeable staff, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about PODS Moving & Storage
How long has PODS Moving & Storage been in business?
PODS Moving & Storage's exact founding year is not publicly listed. The company is FMCSA-registered and active.
How does PODS Moving & Storage's review score compare to other California movers?
PODS Moving & Storage earns 93% positive customer reviews across 1,102 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 91% average among Ontario movers, and above the 91% California average.
Does PODS Moving & Storage require a deposit?
How much deposit PODS Moving & Storage asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How do I choose the right Ontario moving company?
To pick the best Ontario mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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