Gentle Giant Moving Company Review
Fact Checked by:
Positive Reviews
98%
across 242 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
46
founded 1980
FMCSA Status
Active
Gentle Giant Moving Company is a 4.5/5-rated Pennsylvania full-service mover, operating since 1980 (46 years in business). Gentle Giant Moving Company earns 98% positive reviews across 242 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 46 years in business with 98% positive customer reviews across 242 verified reviews.
- Scale: 88 trucks operating across Pennsylvania
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Helpful movers
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 98% positive reviews across roughly 242 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"Gentle Giant was incredibly efficient and careful with my move. Not one item was damaged and they finished under estimate. I couldn’t be happier—highly recommend!"
"Scott and Jon were friendly, fast, and helpful. They treated our belongings with such respect and made the entire process stress-free. We will definitely use Gentle Giant for all future moves."
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What do customers say about Gentle Giant Moving Company?
Across 242 verified customer reviews from multiple platforms, 98% are positive, 2% are negative, and 0% are neutral.
What customers like most about Gentle Giant Moving Company
- Efficient service: Many customers praise Gentle Giant Moving Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
- Professional and polite staff: Customers say the Gentle Giant Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at Gentle Giant Moving Company often gets the job done faster than expected, saving clients time.
Most common complaints about Gentle Giant Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
- Lack of communication: Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
Positive Gentle Giant Moving Company Reviews
"Gentle Giant was incredibly efficient and careful with my move. Not one item was damaged and they finished under estimate. I couldn’t be happier—highly recommend!"
"Scott and Jon were friendly, fast, and helpful. They treated our belongings with such respect and made the entire process stress-free. We will definitely use Gentle Giant for all future moves."
"My movers arrived on time, worked quickly, and ensured every item was well-protected. The staff communicated well throughout the process. Seamless experience!"
Negative Gentle Giant Moving Company Reviews
"Movers broke numerous furniture pieces by rushing. A dresser drawer was smashed; favorite chest scratched. Parts forgotten, follow-up slow, and furniture still improperly assembled after repeated attempts."
"Furniture was damaged, and communication about the claims process was terrible. It took many calls and emails to resolve, only getting help after reaching upper management."
"Several items were broken during my move. It took too long, and cleanup was sloppy. Claims process was slow and unresponsive once paperwork was done."
Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company holds active FMCSA registration under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. They operate 88 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/28/2026 |
| Fleet size | 88 power units | 04/28/2026 |
| FMCSA inspections | 0 total inspections | 04/28/2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify Gentle Giant Moving Company's active status on the Pennsylvania licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 15 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Lauderdale
- San Francisco
- Beverly
- Boston
- Boston
- Washington DC
- Marshfield
- Providence
- Seattle
- Portsmouth
- Nashua
- Hudson
- Charlotte
How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Gentle Giant Moving Company stands out for its efficient, careful, and professional teams. Nearly every piece of customer input praises their speedy service, thoughtful handling, and helpful, friendly staff. Most customers report easy, stress-free moves and appreciate the crew's communication and respect for property. Many note that movers quickly finish the job, often coming in under the original estimate. Pricing is described as fair and transparent, and multiple customers return for repeat moves. Only a small fraction of feedback reports damage to items, with frustration focused on slow complaint or claims handling and a lack of responsiveness after issues arise. Claims of mishandled repairs and unresolved complaints cluster within negative reviews, which remain rare compared to competitors. On balance, Gentle Giant Moving Company receives a remarkably high rate of positive feedback among moving companies, with a reputation for reliable, courteous, and efficient service.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Pennsylvania moving costs across all home sizes and service types, see our Pennsylvania moving cost guide.
How does Gentle Giant Moving Company compare to other Philadelphia movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in Philadelphia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Philadelphia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
98% | A+ | ||
|
4.52 |
70% | F | ||
|
4.52 |
92% | A+ | ||
|
4.42 |
88% | NR | ||
|
4.48 |
47% | A | ||
|
4.42 |
63% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.34 |
75% | NR | ||
|
4.42 |
72% | A+ |
How Gentle Giant Moving Company's ratings compare to other Philadelphia movers
Gentle Giant Moving Company earns a higher-than-average Yelp rating (4.8/5) across the 68 movers analyzed in Philadelphia, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.8/5 | -- |
| Philadelphia movers | 3.3/5 | 68 movers |
| Pennsylvania movers | 3.5/5 | 105 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 moveBuddha score with 98% positive customer reviews across 242 verified reviews. With 46 years in business and 88 trucks operating across Pennsylvania, Gentle Giant Moving Company is a solid option to consider for Pennsylvania moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Gentle Giant Moving Company
Is Gentle Giant Moving Company a legitimate, licensed mover?
Yes. Gentle Giant Moving Company holds active FMCSA registration. The company operates 88 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does Gentle Giant Moving Company's review score compare to other Pennsylvania movers?
Gentle Giant Moving Company earns 98% positive customer reviews across 242 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in Pennsylvania. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gentle Giant Moving Company require a deposit?
Deposit requirements for Gentle Giant Moving Company depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company has been in business for 46 years, founded in 1980. The company holds active FMCSA registration.
How do I choose the right Philadelphia moving company?
To pick the best Philadelphia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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