The Armstrong Company Review
Fact Checked by:
Positive Reviews
81%
across 152 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
36
founded 1990
FMCSA Status
Active
The Armstrong Company is a 4.4/5-rated Texas full-service mover, operating since 1990 (36 years in business). The Armstrong Company earns 81% positive reviews across 152 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
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The Armstrong Company at a glance
- Track record: 36 years in business with 81% positive customer reviews across 152 verified reviews.
- Scale: 8 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 36 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 81% positive reviews across roughly 152 total reviews, with an average Yelp rating of 2.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
"Jonathan and his crew did a great job. Very professional and experienced movers. Did everything the safe and proper way. Items were always secured and arrived in an organized manner. I highly recommend them."
"We are military people and have moved several times. This was by far the best experience ever. Arrived on time, professional and friendly. Highly recommend this company and with Oscar at the helm, no worries."
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What do customers say about The Armstrong Company?
Across 152 verified customer reviews from multiple platforms, 81% are positive, 17% are negative, and 2% are neutral.
What customers like most about The Armstrong Company
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Quick moving process: The team at The Armstrong Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Most common complaints about The Armstrong Company
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from The Armstrong Company left some customers feeling in the dark.
Positive The Armstrong Company Reviews
"Jonathan and his crew did a great job. Very professional and experienced movers. Did everything the safe and proper way. Items were always secured and arrived in an organized manner. I highly recommend them."
"We are military people and have moved several times. This was by far the best experience ever. Arrived on time, professional and friendly. Highly recommend this company and with Oscar at the helm, no worries."
"Moving with Armstrong was great. Yanni in sales was incredibly responsive, and John and crew paid incredible detail to packing. Would be glad to work with Armstrong again!"
Negative The Armstrong Company Reviews
"Our move was marred by missing items, arduous insurance claims, items for another family, and carelessly scratched car. Armstong failed to reimburse us despite many attempts. Deeply disappointed and won’t use again."
Yelp
"Do not use this moving company! Sent an unprepared crew, things stored 48 hours, then one mover unpacked. Items thrown everywhere and did not care. Highly advise against this company."
Yelp
"DO NOT do an out of state move with them. Packed on 6/13, still no delivery 3 weeks later. They wanted payment before delivery so they have both my money and my belongings!"
Neutral The Armstrong Company Reviews
Yelp
"There are few things that went well. Packers were professional and packed items well. Didn't go well: not everything was packed or loaded, poor organization, small truck, significant delays. I wouldn't recommend."
Is The Armstrong Company licensed & insured?
Yes. The Armstrong Company holds active FMCSA registration under the legal name ARMSTRONG RELOCATION COMPANY OHIO LLC. They operate 8 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/08/2026 |
| Fleet size | 8 power units | 02/08/2026 |
| FMCSA inspections | 0 total inspections | 02/08/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify The Armstrong Company's active status on the Texas licensed movers database.
The Armstrong Company locations
The Armstrong Company has 15 locations:
- The Armstrong Company (headquarters)
- Durham
- Atlanta
- Louisville
- Jackson
- Akron
- Tulsa
- Oklahoma City
- Lancaster
- Memphis
- Birmingham
- Huntsville
- Denver
- Madison
- Milwaukee
How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Smooth moves, careful crews, and reliable service define most feedback for Armstrong Relocation. Out of 152 reviews, 81% praised the team's professionalism, efficiency, and friendly, communicative staff. Customers highlight careful handling of belongings, on-time arrivals, and crews that make moving day less stressful. Many compare Armstrong favorably to other companies, noting improved experiences and smoother processes. Negative input, about 17%, centers mainly on delayed deliveries, property damage, and lapses in communication—often describing late arrivals, mishandled items, and slow claims resolution. Compared to similar firms, Armstrong earns strong praise for reliable movers but falls short for a few on timing and follow-up. Most customers would recommend Armstrong Relocation for a dependable, respectful move but suggest confirming details to avoid surprises.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Texas moving costs across all home sizes and service types, see our Texas moving cost guide.
How does The Armstrong Company compare to other Houston movers?
The Armstrong Company ranks alongside the top full-service movers in Houston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Houston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
81% | A+ | ||
|
4.56 |
89% | A+ | ||
|
4.5 |
69% | A+ | ||
|
4.42 |
59% | C | ||
|
4.42 |
93% | A+ | ||
|
4.62 |
93% | A+ | ||
|
4.58 |
89% | A+ | ||
|
4.42 |
45% | A | ||
|
4.44 |
87% | B | ||
|
4.34 |
72% | F |
How The Armstrong Company's ratings compare to other Houston movers
The Armstrong Company's Yelp rating (2.4/5) is lower than the average across the 49 movers analyzed in Houston, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The Armstrong Company | 2.4/5 | -- |
| Houston movers | 3.5/5 | 49 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.4/5 moveBuddha score with 81% positive customer reviews across 152 verified reviews. With 36 years in business and 8 trucks operating across Texas, The Armstrong Company is a solid option to consider for Texas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about The Armstrong Company
Is The Armstrong Company a legitimate, licensed mover?
Yes. The Armstrong Company holds active FMCSA registration. The company operates 8 trucks. You can verify their licensing status on the Texas state regulator database.
How does The Armstrong Company's review score compare to other Texas movers?
The Armstrong Company earns 81% positive customer reviews across 152 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is The Armstrong Company's Yelp rating lower than other sources?
The Armstrong Company's 2.4/5 Yelp rating across 16 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Texas. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does The Armstrong Company require a deposit?
Deposit requirements for The Armstrong Company depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has The Armstrong Company been in business?
The Armstrong Company has been in business for 36 years, founded in 1990. The company holds active FMCSA registration.
Is The Armstrong Company associated with a van line?
Yes. The Armstrong Company is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Houston moving company?
To pick the best Houston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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