The Armstrong Company Review 2026 (Madison, MS)
Fact Checked by:
Positive
Reviews
79%
across 63 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
40
founded 1986
FMCSA
Status
Active
The Armstrong Company is a 4.4/5-rated Mississippi full-service mover, operating since 1986 (40 years in business). The Armstrong Company earns 79% positive reviews across 63 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
See what The Armstrong Company really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
The Armstrong Company at a glance
- Track record: 40 years in business with 79% positive customer reviews (63 verified reviews)
- Scale: 8 trucks operating across Mississippi
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
The Armstrong Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 100% of Jackson movers (85% nationally)
- Piano moving: A specialty offered by 67% of Jackson movers (71% nationally)
What this The Armstrong Company review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Helpful movers
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 40 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 79% positive reviews across roughly 63 total reviews, with an average Yelp rating of 3.6.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
"Worked with a crew out of Dallas-Three on the move out, two on the move in. Could not be more impressed! Professional, clean, thorough. Protected carpet and floors from rain wet wheels on dolly too. My framed pictures came out in perfect condition."
"Let me start off how great their customer service is. They answered every question I could think of promptly and courteously. The guys were super personable, friendly and extremely hard working."
DOT number
Address
Payment methods
What do customers say about The Armstrong Company?
The Armstrong Company pulls in 79% positive reviews out of 63 verified ratings from multiple platforms, 19% negative, and 2% neutral.
What customers like most about The Armstrong Company
- Professional and polite staff: Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
- Efficient service: Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about The Armstrong Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some The Armstrong Company clients.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive The Armstrong Company Reviews
Yelp
"Worked with a crew out of Dallas-Three on the move out, two on the move in. Could not be more impressed! Professional, clean, thorough. Protected carpet and floors from rain wet wheels on dolly too. My framed pictures came out in perfect condition."
"Let me start off how great their customer service is. They answered every question I could think of promptly and courteously. The guys were super personable, friendly and extremely hard working."
"I used Armstrong relocation services for my recent corporate move. Excellent experience at all levels. Julie was responsive, communicative, and facilitated all activities. Packing done well. Minimal issues with broken items. Loading, unloading of the truck was done well."
Negative The Armstrong Company Reviews
Yelp
"We hired them to move my mom from Jackson MS. to California. The salesman quoted one price; by the time the van got to California, $4000 more was added. Charged shuttle fee, never notified of extra charges. Beware."
"Watched ALL of our boxes be slid down the stairs on a slide made of cardboard. Some boxes and bins tumbled and busted, with contents thrown everywhere. Multiple broken items. Claims process denied coverage."
"First, the man who did our estimate was a poor judge of how much we had to move. Movers verbally insulted us and cursed us both in our old house and new house. Claims process was hands-off and nothing was considered in our favor."
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add The Armstrong Company to your shortlist in one click.
Is The Armstrong Company licensed & insured?
Yes. The Armstrong Company is FMCSA-registered and active, operating under the legal name ARMSTRONG RELOCATION COMPANY OHIO LLC. The company runs 8 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/09/2026 |
| Fleet size | 8 power units | 05/09/2026 |
| Van line affiliation | Affiliated with a national van line | Sep 2026 |
Like in many other states, movers in Mississippi are regulated by the Mississippi Department of Transportation (MDOT). When considering hiring a local mover, you’ll want to check that they have an up-to-date MSPC Number. If they do, it means that they’re authorized to move household goods within the state. You can verify The Armstrong Company's active status on the Mississippi licensed movers database.
The Armstrong Company locations
The Armstrong Company has 15 locations:
- The Armstrong Company (headquarters)
- Durham
- Lancaster
- Atlanta
- Louisville
- Akron
- Tulsa
- Oklahoma City
- Memphis
- Houston
- Birmingham
- Huntsville
- Denver
- Madison
- Milwaukee
Book with confidence: The Armstrong Company is licensed & insured
FMCSA-registered and moveBuddha-verified. Get a free quote in 60 seconds, no deposit, no spam.
How moveBuddha rated The Armstrong Company
The Armstrong Company earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.1/5 average among Jackson movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Armstrong Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of The Armstrong Company
Armstrong Relocation receives high marks from most clients for professionalism, attentive care, and skilled, helpful movers. Out of 63 pieces of customer feedback, 79% were positive. Many highlighted efficient handling, strong communication, and careful treatment of belongings. Several families noted booking was simple and coordination smooth, setting Armstrong ahead of typical moving services. Negative input, making up 19%, focused largely on instances of item damage, surprise charges, and some unfriendly crew experiences. Complaints of inconsistent packing quality and unexpected costs occur less often but represent the most significant drawbacks. Compared to industry standards, Armstrong stands out for its reliable, courteous staff but lags in guaranteeing flawless item safety and fully transparent billing.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does The Armstrong Company cost?
The Armstrong Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Mississippi moving costs across all home sizes and service types, see our Mississippi moving cost guide.
Estimated for a typical 2-3 bedroom Mississippi move
$919 – $2,033
How does The Armstrong Company compare to other Jackson movers?
The Armstrong Company ranks alongside the top full-service movers in Jackson on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jackson movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.4 |
79% | A+ | ||
|
4.22 |
95% | A+ | ||
3.98 |
96% | N/A | ||
|
3.86 |
38% | N/A |
How The Armstrong Company's ratings compare to other Jackson movers
The Armstrong Company's Yelp rating (3.6/5) is in line with the average across the 6 movers analyzed in Jackson, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| The Armstrong Company | 3.6/5 | -- |
| Jackson movers | 3.3/5 | 6 movers |
| Mississippi movers | 3.3/5 | 21 movers |
Final verdict: The Armstrong Company
The Armstrong Company earns a 4.4/5 moveBuddha score, backed by 79% positive customer reviews across 63 verified reviews. Over 40 years in business and 8 trucks operating across Mississippi, The Armstrong Company has built a reputation for professional and polite staff and careful handling, making it worth a look for your Mississippi move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about The Armstrong Company
Does The Armstrong Company require a deposit?
How much deposit The Armstrong Company asks for depends on your move type and timing. Most Mississippi full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does The Armstrong Company offer?
The Armstrong Company is a full-service mover operating in Mississippi. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does The Armstrong Company's review score compare to other Mississippi movers?
The Armstrong Company earns 79% positive customer reviews across 63 verified customer reviews. Its composite moveBuddha score is 4.4/5. That's below the 81% average among Jackson movers, and below the 82% Mississippi average.
Is The Armstrong Company a legitimate, licensed mover?
Yes, The Armstrong Company is FMCSA-registered and active, operating 8 trucks. You can verify their licensing status on the Mississippi state regulator database.
Thinking about booking The Armstrong Company?
Compare The Armstrong Company's quote against other top Mississippi movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Mississippi moving resources
If The Armstrong Company isn't the right fit, explore other top-rated Mississippi movers and popular Mississippi moving routes below.
Mississippi moving services
Popular Mississippi moving routes
