Gentle Giant Moving Company Review
Fact Checked by:
Positive Reviews
98%
across 80 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
43
founded 1983
FMCSA Status
Active
Gentle Giant Moving Company is a 4.6/5-rated Massachusetts full-service mover, operating since 1983 (43 years in business). Gentle Giant Moving Company earns 98% positive reviews across 80 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 43 years in business with 98% positive customer reviews across 80 verified reviews.
- Scale: 88 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 98% positive reviews across roughly 80 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"The crew that handled our move were amazing. Luke, Orion, and Charles arrived on time, were super thorough, and professional and polite. They completed the move under budget."
"The crew is consistently prompt, courteous and highly efficient. I won't use anyone else."
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What do customers say about Gentle Giant Moving Company?
Across 80 verified customer reviews from multiple platforms, 98% are positive, 3% are negative, and 0% are neutral.
What customers like most about Gentle Giant Moving Company
- Professional and polite staff: Customers say the Gentle Giant Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Gentle Giant Moving Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
- Quick moving process: The team at Gentle Giant Moving Company often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Gentle Giant Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive Gentle Giant Moving Company Reviews
"The crew that handled our move were amazing. Luke, Orion, and Charles arrived on time, were super thorough, and professional and polite. They completed the move under budget."
"The crew is consistently prompt, courteous and highly efficient. I won't use anyone else."
"Packed and moved across the state. The team was friendly, considerate, and efficient."
Negative Gentle Giant Moving Company Reviews
"They moved me into my house in August 2020 and ripped the leather on my brand new couch...nothing has been resolved. What a scam!"
"They wanted to charge me over $100 just to show up at my house...not including what they would charge to load a truck. Not a fan."
Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company holds active FMCSA registration under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. They operate 88 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/03/2026 |
| Fleet size | 88 power units | 03/03/2026 |
| FMCSA inspections | 0 total inspections | 03/03/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Gentle Giant Moving Company's active status on the Massachusetts licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 15 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Lauderdale
- San Francisco
- Boston
- Boston
- Washington DC
- Marshfield
- Providence
- Philadelphia
- Seattle
- Portsmouth
- Nashua
- Hudson
- Charlotte
How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Moving day becomes stress-free with Gentle Giant Moving Company, as 97.5% of customer feedback highlights their professional and polite staff, efficient crews, and extreme care with customers' belongings. Many customers find the movers prompt, upbeat, and quick, while also noting how helpful and communicative the teams are. Repeat customers often mention smooth, damage-free moves and reliable service every time. Negative input, though rare at just 2.5%, raises concerns about damage to items and pricing. Clients appreciate the courteous approach and mention much better experiences compared to other movers. Gentle Giant stands out for consistent professionalism, speed, and attentive service across both local and long-distance relocations.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Gentle Giant Moving Company compare to other Beverly movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in Beverly on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Beverly movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
98% | A+ | ||
|
4.7 |
96% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.56 |
87% | A+ | ||
|
4.42 |
97% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
95% | A+ | ||
|
4.52 |
100% | A+ |
How Gentle Giant Moving Company's ratings compare to other Beverly movers
Gentle Giant Moving Company's Yelp rating (4.2/5) is in line with the average across the 97 movers analyzed in Beverly, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.2/5 | -- |
| Beverly movers | 4.0/5 | 97 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.6/5 moveBuddha score with 98% positive customer reviews across 80 verified reviews. With 43 years in business and 88 trucks operating across Massachusetts, Gentle Giant Moving Company is a solid option to consider for Massachusetts moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Gentle Giant Moving Company
Is Gentle Giant Moving Company a legitimate, licensed mover?
Yes. Gentle Giant Moving Company holds active FMCSA registration. The company operates 88 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Gentle Giant Moving Company's review score compare to other Massachusetts movers?
Gentle Giant Moving Company earns 98% positive customer reviews across 80 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in Massachusetts. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gentle Giant Moving Company require a deposit?
Deposit requirements for Gentle Giant Moving Company depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company has been in business for 43 years, founded in 1983. The company holds active FMCSA registration.
How do I choose the right Beverly moving company?
To pick the best Beverly mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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