Gentle Giant Moving Company Review 2026 (Beverly, MA)
Fact Checked by:
Positive
Reviews
99%
across 139 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
43
founded 1983
FMCSA
Status
Active
Gentle Giant Moving Company is a 4.6/5-rated Massachusetts full-service mover, operating since 1983 (43 years in business). Gentle Giant Moving Company earns 99% positive reviews across 139 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 43 years in business with 99% positive customer reviews (139 verified reviews)
- Scale: 88 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Gentle Giant Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 76% of Beverly movers (60% nationally)
- Piano moving: A specialty offered by 47% of Beverly movers (40% nationally)
What this Gentle Giant Moving Company review covers
Experienced movers
Flexibility
Friendly and approachable staff
Efficient service
Professional and polite staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 99% positive reviews across roughly 139 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gentle Giant Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
The moving team was incredibly friendly and very professional. They were on-time, thorough, and efficient despite a difficult move involving a tall spiral staircase and trap door.
The coordinators answered all my questions and gave us an accurate quote. The crew was thoughtful, fast, and careful. Gentle Giant was not the cheapest option, but worth every penny.
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What do customers say about Gentle Giant Moving Company?
Gentle Giant Moving Company pulls in 99% positive reviews out of 139 verified ratings from multiple platforms, 1% negative, and 0% neutral.
What customers like most about Gentle Giant Moving Company
- Experienced movers: With years of experience, Gentle Giant Moving Company's crew brought confidence and know-how to each move.
- Flexibility: Clients liked that Gentle Giant Moving Company was willing to adjust schedules or accommodate last-minute changes.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Gentle Giant Moving Company.
- Efficient service: Many customers praise Gentle Giant Moving Company for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Gentle Giant Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Gentle Giant Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Did you move with Gentle Giant Moving Company? Tell us how it went.
Leave a ReviewPositive Gentle Giant Moving Company Reviews
Mia Snedeker, Google
The moving team was incredibly friendly and very professional. They were on-time, thorough, and efficient despite a difficult move involving a tall spiral staircase and trap door.
Elizabeth Ann Brenner, Google
The coordinators answered all my questions and gave us an accurate quote. The crew was thoughtful, fast, and careful. Gentle Giant was not the cheapest option, but worth every penny.
Tara Keefe, Google
They were punctual, kind, professional, and incredibly careful with all of my belongings. You could tell they were experienced and took pride in their work.
Negative Gentle Giant Moving Company Reviews
They moved me into my house in August 2020 and ripped the leather on my brand new couch. By mid-October, nothing was resolved despite multiple contacts.
They wanted to charge me over $100 just to show up at my house, barely over one mile from their office, not including loading the truck.
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Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company is FMCSA-registered and active, operating under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. The company runs 88 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 08/08/2026 |
| Fleet size | 88 power units | 08/08/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Gentle Giant Moving Company's active status on the Massachusetts licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 20 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Mill
- Fort Lauderdale
- Washington DC
- Philadelphia
- Pompano Beach
- San Francisco
- San Francisco
- East Bridgewater
- Boston
- Boston
- Marshfield
- Seekonk
- Providence
- Seattle
- Portsmouth
- Nashua
- Hudson
- Charlotte
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How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Beverly movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Storage-smart moving: 139 reviews are in, and 99% of them are positive. Customers value clear quotes, helpful coordinators, efficient crews, flexible scheduling, furniture setup, and careful handling, though a few report damaged furniture and an unresolved claim. Complaints focus on a high fee for a short move.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Beverly charge an average of $127/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Gentle Giant Moving Company compare to other Beverly movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in Beverly on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Beverly movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
99% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.66 |
95% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.42 |
97% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.5 |
100% | A+ |
How Gentle Giant Moving Company's ratings compare to other Beverly movers
Gentle Giant Moving Company's Yelp rating (4.2/5) is in line with the average across the 258 movers analyzed in Beverly, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.2/5 | -- |
| Beverly movers | 4.0/5 | 258 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.6/5 moveBuddha score, backed by 99% positive customer reviews across 139 verified reviews. Over 43 years in business and 88 trucks operating across Massachusetts, Gentle Giant Moving Company has built a reputation for experienced movers and flexibility, making it worth a look for your Massachusetts move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Gentle Giant Moving Company
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in Massachusetts. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How long has Gentle Giant Moving Company been in business?
Gentle Giant Moving Company has been in business for 43 years, founded in 1983. The company is FMCSA-registered and active.
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