Gentle Giant Moving Company, Boston, MA (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Gentle Giant Moving Company

Efficient service

Careful handling

Professional and polite staff

Good communication

Quick moving process

Get Free Quote

No obligation • Free estimates

Positive Reviews

87%

Years Active

4.4

4.1

Grade A+

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Services Offered

Full-service moves
Packing
Unpacking
Packing materials available
Piano moves
Crane/hoisting vans
Storage available
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

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Industry Experience 5.0

Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 87% positive reviews across roughly 497 total reviews, with an average Yelp rating of 4.1.

Quote Accuracy 4.1

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.

Recent Reviews

"Gentle Giant handled our cross-country move admirably. They were professional, communicative, friendly, punctual, and under-budget. I cannot recommend them highly enough!"

"They have a reputation for being the best in the area for a reason. The folks we worked with were kind, clear, set expectations well, followed up several times to verify details, and were very efficient all while being very careful with our stuff."

DOT Number

373544

Address

8 Bunker Hill Industrial Park, Boston, MA, 02129

Payment Methods

Credit Card

State License

25908

Phone

(617) 661-3333

Website

https://www.gentlegiant.com/locations/boston-movers/

Gentle Giant Moving Company Reviews

Review Analysis

Gentle Giant stands tall as a trusted moving partner, with 497 reviews showing 86.7% of feedback is positive. Input from customers highlights efficient service, careful handling, professional staff, strong communication, and a quick moving process. Many report seamless scheduling, reliable attention to detail, and belongings arriving intact. Staff are described as courteous and often exceed expectations, especially during complicated or long-distance moves. In contrast, some mention higher-than-expected costs, cases of item damage, and occasional lost items, which tend to be significant sources of frustration. Complaints about pricing or billing are more common compared to other moving companies, and when things go wrong, resolution of losses or damage can be slow. Despite these issues, Gentle Giant’s commitment to professionalism, speed, and care helps it outperform typical competitors in the industry. Clients often pay a premium, but most say the superior service and peace of mind are worth the investment.Movers from Gentle Giant Moving Company power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (617) 661-3333

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Customer Reviews

86.7% of customers left positive reviews for Gentle Giant Moving Company.

Google

10.7% of customers left negative reviews for Gentle Giant Moving Company.

Yelp

2.6% of customers left neutral reviews for Gentle Giant Moving Company.

Yelp

Compare with other Boston area movers

Get an idea of how Gentle Giant Moving Company compares to other Boston movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
Michael's Moving & Storage 30 years in business	4.7	91%	A	Get a quote
StairHopper Movers 21 years in business	4.64	98%	A+	Get a quote
Boston Best Rate Movers 19 years in business	4.66	96%	A+	Get a quote
Premium Q Moving 12 years in business	4.64	87%	A+	Get a quote
Esquire Moving & Storage 10 years in business	4.7	94%	A+	Get a quote
A-Plus Moving & Storage 19 years in business	4.58	91%	A+	Get a quote
Poseidon Moving 10 years in business	4.58	55%	A	Get a quote
Anton's Movers 22 years in business	4.64	94%	A+	Get a quote
Exela Movers 10 years in business	4.52	98%	A+	Get a quote
Flash Moving 6 years in business	4.52	99%	A+	Get a quote

FAQ

Is Gentle Giant Moving Company properly licensed?

Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each.

The state license number for Gentle Giant Moving Company is: 25908, USDOT #: 373544.

You can also use their state regulator website to look up their active status.

Does Gentle Giant Moving Company have any additional locations outside of Boston?

The following list includes other Gentle Giant Moving Company locations:

Is Gentle Giant Moving Company associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Gentle Giant Moving Company functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Boston movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Boston moving company?

To choose the best moving company for you, start by researching reputable movers in Boston. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Boston moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.