Best Movers Near Decatur, AL (2026 Reviews)
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The Armstrong Company is Decatur's top-rated local mover on moveBuddha, earning a 4.48/5 , followed by TWO MEN AND A TRUCK at 4.62/5. moveBuddha scored 9 movers based in Decatur out of 46 reviewed across Alabama, drawing on 42 verified customer reviews across Alabama.
Local movers in Decatur charge by the hour. The AL average is $127/hour for a 2-person crew. Use the moveBuddha moving cost calculator to get a fast cost baseline before you collect quotes.
How do Decatur moving companies compare?
Decatur's 9 reviewed moving companies are ranked by moveBuddha score, a composite of verified customer reviews, BBB rating, and proximity to Decatur, with a market average of 4.38/5, drawing on 42 verified customer reviews across Alabama. The ranked list above also includes movers that serve Decatur from nearby locations, so scores reflect performance across the full local service area, not just companies with a Decatur address.
Proximity to Decatur is a ranking factor, so a mover ranked higher on the list may have a lower score than one ranked below. A nearby company can outrank a higher-scored mover based further out. Each company's positive review rate and BBB rating are included so you can compare quality and reputation side by side.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
87% | NR | ||
|
4.62 |
85% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.5 |
87% | A+ | ||
|
4.44 |
94% | A+ | ||
|
4.42 |
97% | A+ | ||
|
4.3 |
85% | NR | ||
|
4.28 |
76% | F | ||
|
4.38 |
100% | A+ | ||
|
4.5 |
97% | A+ |
What are the top-rated moving companies in Decatur?
The Armstrong Company is Decatur's top-rated moving company on moveBuddha, earning a 4.48/5, followed by TWO MEN AND A TRUCK at 4.62/5.
Each review profile below covers pricing transparency, crew quality, and claims handling, the 3 factors most predictive of move-day outcome, alongside each company's BBB grade, years in business, and positive review rate.
moveBuddha scored 9 Decatur movers drawing on 42 verified customer reviews across Alabama, with a market average score of 4.38/5. Rankings include movers based in Decatur and those serving the area from nearby locations. Proximity is a ranking factor, so a mover's position in the list below does not always correspond directly to its score.
- The Armstrong Company: 4.48 out of 5 stars
- TWO MEN AND A TRUCK: 4.62 out of 5 stars
- Motivated Movers, Inc.: 4.5 out of 5 stars
- Applewhite Movers LLC: 4.5 out of 5 stars
- This Side Up Moving & Storage : 4.44 out of 5 stars
- Black Tie Moving: 4.42 out of 5 stars
- Lambert Relocation, Inc.: 4.3 out of 5 stars
- Muscled Up Movers: 4.28 out of 5 stars
- Christopher's Moving & Storage: 4.38 out of 5 stars
- Fortson Moving Systems: 4.5 out of 5 stars
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 66 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 87% positive reviews across roughly 119 total reviews, with an average Yelp rating of 1.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
I had a fantastic experience with Armstrong Relocation during my move... The movers showed up on time, were quick and efficient, and I was impressed with how carefully they handled all my belongings. Highly recommend!
As always, the team at Armstrong Relocation delivered 5 star service... excellent communication, scheduling was a breeze, and they offered no-nonsense pricing. Their crews are experienced, professional, kind, and thorough.
Careful handling
Professional and polite staff
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. TWO MEN AND A TRUCK has been in business for 37 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. TWO MEN AND A TRUCK has about 85% positive reviews across roughly 247 total reviews, with an average Yelp rating of 2.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from TWO MEN AND A TRUCK.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. TWO MEN AND A TRUCK emphasizes clear communication, careful handling.
Recent reviews
"The movers arrived on time and did a fantastic job! Everything was wrapped, handled with care, and nothing was damaged. Very friendly, professional, and quick. I highly recommend Two Men and a Truck!"
"Excellent experience from booking to move-in. Very communicative office, movers worked hard, were efficient, careful with all items, and delivered under budget. Will use again!"
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Motivated Movers, Inc. has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Motivated Movers, Inc. has about 94% positive reviews across roughly 255 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Motivated Movers, Inc.. Discounts may be available for groups like students.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Motivated Movers, Inc. emphasizes clear communication, careful handling.
Recent reviews
"I have lived in 28 states and 4 foreign countries, so I have used the services of many movers. None of them can compare with the services I received from Motivated Movers."
"We transitioned my momma from independent living to memory care and Tyler and Chris were wonderful!! They were very compassionate to helping us. They went way above and beyond! Highly recommend Motivated Movers!"
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Applewhite Movers LLC has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Applewhite Movers LLC has about 87% positive reviews across roughly 140 total reviews, with an average Yelp rating of 3.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Applewhite Movers LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Applewhite Movers LLC emphasizes clear communication, careful handling.
Recent reviews
"I was amazed at how professional they were from the moment they greeted me at the door. They took care of my furniture to not scratch or ding anything. I have recommended Applewhite Movers to several friends."
"The movers were extremely thorough and provided their own tools to help us take things apart. They were very careful and completely wrapped all furniture and belongings. Nothing got damaged in the cross country move."
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. This Side Up Moving & Storage has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. This Side Up Moving & Storage has about 94% positive reviews across roughly 244 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from This Side Up Moving & Storage . Discounts may be available for groups like law enforcement.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. This Side Up Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Our moving team, Alvin and Zach were respectful, courteous, efficient, and skilled at what they do. We felt very cared for during our move. Every step of the way went smoothly. We recommend them 💯."
"I can’t recommend them enough! From start to finish, the entire experience was seamless and stress-free. They handled my belongings with the utmost care, ensuring everything was packed securely. Efficiency was impressive—what could have been long turned quick and organized."
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Black Tie Moving has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Black Tie Moving has about 97% positive reviews across roughly 226 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Black Tie Moving. Discounts may be available for groups like military, seniors.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Black Tie Moving emphasizes clear communication, careful handling.
Recent reviews
"I have moved over 10 times and this was by far the smoothest move I have ever had. They were on time, didn’t waist time and respected my time! I will definitely use them again!"
"100% recommend Black Tie Moving! My boyfriend and I just moved from our apartments into a home. 3 movers came and they were all extremely professional and took the utmost care of our furniture and home."
Professional and polite staff
Careful handling
Efficient service
Good communication
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Lambert Relocation, Inc. has been in business for 64 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Lambert Relocation, Inc. has about 85% positive reviews across roughly 26 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Lambert Relocation, Inc..
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Lambert Relocation, Inc. emphasizes clear communication, careful handling.
Recent reviews
"Forty years moving in the military and working for the government, and this company was by far the best I’ve ever experienced. Highly recommend this company."
"Crew was professional, efficient and personable. The last isn’t necessary but it sure made the day go smoother. Good rep, accurate arrival and safe move."
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Highly recommended
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Muscled Up Movers has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Muscled Up Movers has about 76% positive reviews across roughly 284 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Muscled Up Movers.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Muscled Up Movers emphasizes clear communication, careful handling.
Recent reviews
"The guys who were my movers were professional, courteous and good at their job. We were done within the timeframe estimated and they were wonderful in maneuvering some of my more difficult furniture pieces doing the move."
"Moved all of our furniture and they were so careful handling everything and making sure not to damage any walls or any other items in the process. They were also extremely efficient. Things were well planned out...highly recommend!"
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Highly recommended
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Christopher's Moving & Storage has been in business for 7 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Christopher's Moving & Storage has about 100% positive reviews across roughly 31 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Christopher's Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Christopher's Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Of all the times I have moved, this was the best experience. The guys were great! They took extra care with everything. On time, efficient, and did an overall great job. I would highly recommend this company.
Chris and his team always do a wonderful job. His knowledge about detail is second to none. All of my furniture was handled with care & not one complaint.
Careful handling
Professional and polite staff
Efficient service
Highly recommended
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Fortson Moving Systems has been in business for 29 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Fortson Moving Systems has about 97% positive reviews across roughly 95 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Fortson Moving Systems.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Fortson Moving Systems emphasizes clear communication, careful handling.
Recent reviews
"Fortson Moving impressed us with their professional service. The crew prepped our home, was careful with our doors, floors, and furniture, and confirmed satisfaction at the end. More than pleased with the move!"
"I highly recommend Fortson Moving! Their customer service was superb and their crew was careful and considerate. Everything was delivered with no damages. Couldn’t ask for a better experience!"
Which Decatur movers offer specialty services?
Specialty moving services are not standard across every Decatur mover. Based on moveBuddha's review of 9 Decatur moving companies, here is what is available, how common each service is in this market, and which movers lead each category:
- Piano moving: 7 of 9 Decatur movers (77.78%) offer it, vs. 72.52% nationally. The Armstrong Company (4.48/5) is Decatur's top-rated piano mover.
- Antique handling: 3 of 9 Decatur movers (33.33%) offer it, vs. 46.24% nationally. The Armstrong Company (4.48/5) rates highest for antique care in Decatur.
- Art packing: 3 of 9 Decatur movers (33.33%) offer it, vs. 45.76% nationally. The Armstrong Company (4.48/5) rates highest for art packing in Decatur.
- Climate-controlled storage: 4 of 9 Decatur movers (44.44%) offer it, vs. 33.2% nationally. Motivated Movers, Inc. (4.5/5) is Decatur's top-rated provider.
- Fragile-only packing: 3 of 9 Decatur movers (33.33%) offer it, vs. 23.83% nationally. The Armstrong Company (4.48/5) rates highest for fragile-only packing in Decatur.
How much does piano moving cost in Decatur?
Piano moving is available from 7 of 9 Decatur movers (77.78%), compared to 72.52% nationally. The Armstrong Company leads Decatur piano movers with a 4.48/5 moveBuddha score, followed by TWO MEN AND A TRUCK at 4.62/5. A standalone piano move in Decatur typically costs $664 to $2,905, depending on instrument type.
| Piano moving in Decatur | Details |
|---|---|
| Decatur movers offering this | 7 of 9 (77.78%) |
| National average | 72.52% |
| Top-rated Decatur piano movers | The Armstrong Company, TWO MEN AND A TRUCK |
| Upright piano | $664 to $1,245 |
| Baby grand piano | $996 to $2,075 |
| Grand piano | $1,494 to $2,905 |
Upright pianos weigh 400 to 800 lbs. Grand pianos exceed 1,200 lbs. Trained crews use piano boards, straps, and padded blankets to prevent structural damage that standard moving equipment cannot safely manage. Bundling a piano into a household move with full-service movers is usually cheaper than hiring a piano-only carrier.
How much does antique handling cost in Decatur?
Antique handling is available from 3 of 9 Decatur movers (33.33%), compared to 46.24% nationally. The Armstrong Company (4.48/5) and Motivated Movers, Inc. (4.5/5) rate highest for antique care in Decatur. Adding antique handling to a household move adds $830 to $2,075 to the total cost.
| Antique handling in Decatur | Details |
|---|---|
| Decatur movers offering this | 3 of 9 (33.33%) |
| National average | 46.24% |
| Top-rated Decatur antique movers | The Armstrong Company, Motivated Movers, Inc. |
| Added cost to a household move | $830 to $2,075 |
| Per-piece handling fee | $42 to $415 |
| Custom crating per item | $125 to $166 |
Custom crating and acid-free padding protect pieces that standard released-value coverage at $0.60/lb cannot adequately cover. A 50-lb antique valued at $5,000 receives only $30 under default protection, making full-value coverage the standard choice for heirloom and high-value items.
How much does art packing cost in Decatur?
Art packing is available from 3 of 9 Decatur movers (33.33%), compared to 45.76% nationally. The Armstrong Company (4.48/5) and Lambert Relocation, Inc. (4.3/5) rate highest for art packing in Decatur. Per-piece art handling in Decatur runs $42 to $415, with custom crates adding $125 to $166 per item.
| Art packing in Decatur | Details |
|---|---|
| Decatur movers offering this | 3 of 9 (33.33%) |
| National average | 45.76% |
| Top-rated Decatur art movers | The Armstrong Company, Lambert Relocation, Inc. |
| Per-piece handling fee | $42 to $415 |
| Custom crating per item | $125 to $166 |
Archival materials and custom crates prevent UV exposure, humidity damage, and impact fractures that standard moving blankets cannot guard against for framed artwork and sculpture. Confirm the mover has direct experience with similar media before booking.
How much does climate-controlled storage cost in Decatur?
Climate-controlled storage is available from 4 of 9 Decatur movers (44.44%), compared to 33.2% nationally. Motivated Movers, Inc. (4.5/5) and Black Tie Moving (4.42/5) rate highest for climate-controlled storage in Decatur. Storage-in-transit runs about $0.50 per cubic foot per month, putting a 1-bedroom load (about 514 cu ft) at roughly $213/month in Decatur.
| Climate-controlled storage in Decatur | Details |
|---|---|
| Decatur movers offering this | 4 of 9 (44.44%) |
| National average | 33.2% |
| Top-rated Decatur providers | Motivated Movers, Inc., Black Tie Moving |
| Storage-in-transit rate | About $0.50 per cubic foot per month |
| 1-bedroom monthly estimate (~514 cu ft) | $213 |
Climate-controlled units regulate both temperature and humidity, preventing warping, cracking, and mold in wood furniture, vinyl records, and electronics that temperature-only storage cannot protect. This matters most for storage gaps longer than 30 days or for moves that span seasonal humidity swings.
How much does fragile-only packing cost in Decatur?
Fragile-only packing is available from 3 of 9 Decatur movers (33.33%), compared to 23.83% nationally. The Armstrong Company (4.48/5) and Lambert Relocation, Inc. (4.3/5) rate highest for fragile-only packing in Decatur. Full professional packing runs $0.15 to $0.21 per pound; fragile-only packing covers dishes, glassware, mirrors, and lamps at a fraction of that total.
| Fragile-only packing in Decatur | Details |
|---|---|
| Decatur movers offering this | 3 of 9 (33.33%) |
| National average | 23.83% |
| Top-rated Decatur providers | The Armstrong Company, Lambert Relocation, Inc. |
| Full professional packing rate | $0.15 to $0.21 per pound |
Fragile-only packing targets dishes, glassware, mirrors, and lamps without a full-service packing contract. Limiting professional packing to breakables keeps total packing cost down while covering the items most likely to break in transit.
What is the top-rated moving company in Decatur?
The Armstrong Company (4.48/5 on moveBuddha) is the highest-rated moving company in Decatur, drawing on 42 verified customer reviews across Alabama. The Decatur market averages 4.38/5 across 9 reviewed companies. Use the moveBuddha moving cost calculator to get a cost baseline before collecting quotes.
Frequently asked questions: moving in Decatur, AL
How much do movers cost in Decatur, AL?
Local movers in Decatur, AL charge by the hour. The AL average is $127/hour for a 2-person crew. Decatur's top-rated mover is The Armstrong Company, earning a 4.48/5 on moveBuddha, drawing on 42 verified customer reviews across Alabama.
Key cost factors for a Decatur move, based on moveBuddha's review data:
- Access fees: stairs, elevators, long carries, and shuttle service each add $75-$500+ when the truck can't load directly. Get these costs itemized in your estimate before signing.
- Deposit requirement: many Decatur movers require a deposit to secure your booking. Confirm refund terms before paying.
- Full valuation coverage: available from select Decatur movers. The default released-value protection covers only $0.60 per pound. Full valuation coverage costs extra and covers replacement value.
- Hours on-site: local moves bill by the clock. Home size, floor access, elevator waits, and how much packing work the crew handles are the primary time drivers.
- Long-distance pricing: moves leaving Decatur across state lines are priced by shipment weight and mileage, not hourly. 89.0% of Decatur movers (8.0 companies) handle interstate moves. Fuel surcharges on long-distance moves typically add 8%-15% to transportation charges.
- Packing services: 100.0% of Decatur movers (9.0 companies) offer full packing, and 56.0% supply packing materials. Professional packing adds $0.15-$0.21 per pound on average.
DIY options like a rental truck or moving container reduce costs by roughly 30% compared to full-service moving, based on moveBuddha's analysis. Use the moving cost calculator to get a market-specific baseline before collecting quotes.
What do full-service movers in Decatur include, and what costs extra?
A standard full-service move in Decatur, AL includes loading, transport, and unloading. Basic furniture padding and simple disassembly/reassembly for bed frames and standard furniture pieces are included in the base rate. Packing, valuation upgrades, storage, crating, and specialty-item handling are add-ons billed separately. The table below shows what Decatur movers offer and what each add-on typically costs, based on moveBuddha's review data.
| Add-on service | % of Decatur movers | Typical cost impact |
|---|---|---|
| Full packing | 100.0% (9.0 companies) | +$0.15-$0.21 per pound on average |
| Packing materials | 56.0% | Priced per box or kit; confirm before booking |
| Storage | 89.0% | ~$0.50 per cubic foot per month; a 1-bedroom (~514 cu ft) runs ~$213/month |
| Crating (fragile/high-value items) | 67.0% (6.0 companies) | $150-$200 per item for antiques and artwork; $150-$400 for oversized pieces (safes, sectionals, appliances) |
| Labor-only (load/unload, no transport) | 22.0% (2.0 companies) | Hourly rate only; no truck or transport charge |
| Access fees (stairs, elevator, long carry, shuttle) | Situational | $75-$500+ when the truck can't load directly; shuttle service adds $0.08-$0.12 per pound with minimums starting around $200 |
Every add-on above requires written confirmation before booking. A binding estimate locks the final price. A non-binding estimate can change based on actual weight or time. See the hidden and unexpected moving costs guide for a full breakdown of what to request in writing.
Do movers in Decatur offer senior, military, or other discounts?
Decatur movers are tracked across 6 discount categories by moveBuddha, drawing on 42 verified customer reviews across Alabama. The table below lists each discount type available from at least 1 Decatur mover, the percentage and count of companies offering it, and which specific movers to ask. Discount types with 0 confirmed Decatur movers are excluded. AL state averages appear where city-level data is unavailable.
| Discount type | % of Decatur movers | # of movers | Decatur movers offering it | Data source |
|---|---|---|---|---|
| Senior | 11.0% | 1.0 | Black Tie Moving | Decatur |
| Military | 11.0% | 1.0 | Black Tie Moving | Decatur |
| Student | 11.0% | 1.0 | Motivated Movers, Inc. | Decatur |
| Law enforcement | 11.0% | 1.0 | This Side Up Moving & Storage | Decatur |
Ask each mover whether the discount applies to your specific move date, what proof of eligibility is required, and whether it stacks with seasonal pricing or off-peak rates. Discounts are not automatically applied. Request them at the quote stage, before signing.
How we chose the best moving companies in Decatur
moveBuddha's moving analyst team evaluated 46 Alabama moving companies using a five-factor weighted scoring system: customer satisfaction (40%), dispute resolution (20%), industry reputation (15%), online reputation (15%), and service options (10%).
That scoring system draws on moveBuddha's dataset of 1,000+ live price points and research across 4,500+ movers nationwide, so you're getting recommendations built on real market data, not just review aggregation
- Customer satisfaction (40%): The company consistently completes moves on time, communicates proactively, and delivers within the estimated cost. These factors matter most when hiring a mover.
- Dispute resolution (20%): Problems happen in every industry. We reward companies that take clear ownership of issues and make genuine, documented efforts to resolve them.
- Industry reputation (15%): The company holds standing in professional moving organizations and participates in industry oversight, which signals accountability beyond customer reviews alone.
- Online reputation (15%): The company maintains accurate, up-to-date information online and responds promptly and professionally to customer inquiries and complaints.
- Service options (10%): We favor companies that offer full packing, storage, specialty item handling, and expedited delivery. These services matter on a complex move.
Read our complete moving company rating methodology for the full scoring breakdown.
