Gentle Giant Moving Company Review 2026 (Charlotte, NC)
Fact Checked by:
Positive
Reviews
97%
across 277 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
46
founded 1980
FMCSA
Status
Active
Gentle Giant Moving Company is a 4.5/5-rated North Carolina full-service mover, operating since 1980 (46 years in business). Gentle Giant Moving Company earns 97% positive reviews across 277 verified customer reviews. The company holds active FMCSA registration and operates 88 trucks. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company at a glance
- Track record: 46 years in business with 97% positive customer reviews (277 verified reviews)
- Scale: 88 trucks operating across North Carolina
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Gentle Giant Moving Company's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 73% of Charlotte movers (85% nationally)
- Piano moving: A specialty offered by 61% of Charlotte movers (71% nationally)
What this Gentle Giant Moving Company review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 97% positive reviews across roughly 277 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"Our move was stress free! The crew packed and wrapped everything carefully, everyone was polite and easy to work with. Highly recommend Gentle Giant for your next move."
"The Gentle Giant team handled our things with extreme care and a great attitude. They made the experience easy and fun. Impressed but not surprised."
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State license
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What do customers say about Gentle Giant Moving Company?
Gentle Giant Moving Company pulls in 97% positive reviews out of 277 verified ratings from multiple platforms, 3% negative, and 0% neutral.
What customers like most about Gentle Giant Moving Company
- Efficient service: Many customers praise Gentle Giant Moving Company for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Gentle Giant Moving Company's attention to detail.
- Professional and polite staff: Customers say the Gentle Giant Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Gentle Giant Moving Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Gentle Giant Moving Company throughout the moving process.
Most common complaints about Gentle Giant Moving Company
- Lack of communication: Poor or inconsistent updates from Gentle Giant Moving Company left some customers feeling in the dark.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Overly complex pricing: Complicated pricing structures made it hard for customers to understand what they were paying for.
Positive Gentle Giant Moving Company Reviews
"Our move was stress free! The crew packed and wrapped everything carefully, everyone was polite and easy to work with. Highly recommend Gentle Giant for your next move."
"The Gentle Giant team handled our things with extreme care and a great attitude. They made the experience easy and fun. Impressed but not surprised."
Yelp
"I've moved a lot and Gentle Giant surpassed other moving companies. They hustled, wrapped everything, and made sure all was placed right. I give them my highest recommendation."
Negative Gentle Giant Moving Company Reviews
Yelp
"I contacted them and gave an exact inventory to move, but after a written estimate, they said my move was too small and declined to assist me."
Yelp
"Receptionist was incredibly rude, interrupting me several times. I decided not to use them; first impressions matter."
Yelp
"I was given an online quote, but actual costs were much higher with added travel fees and unclear policies. Felt like a bait and switch."
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Is Gentle Giant Moving Company licensed & insured?
Yes. Gentle Giant Moving Company is FMCSA-registered and active, operating under the legal name GENTLE GIANT INTERSTATE COMPANY LLC. The company runs 88 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/01/2026 |
| Fleet size | 88 power units | 05/01/2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Gentle Giant Moving Company's active status on the North Carolina licensed movers database.
Gentle Giant Moving Company locations
Gentle Giant Moving Company has 15 locations:
- Gentle Giant Moving Company (headquarters)
- New York City
- Fort Lauderdale
- Washington DC
- Philadelphia
- San Francisco
- Beverly
- Boston
- Boston
- Marshfield
- Providence
- Seattle
- Portsmouth
- Nashua
- Hudson
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How moveBuddha rated Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.3/5 average among Charlotte movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company
Like clockwork, Gentle Giant Moving Company stands out for delivering quick, careful moves with polite, professional teams. Out of 277 feedback entries, 97% praised their efficient service, careful handling, strong communication, and respectful crews. Customers commonly noted how rapidly yet delicately their belongings were moved, and many compared Gentle Giant favorably to other companies for great teamwork and customer care. Pricing came in as expected or lower for most reviewers. A small number of customers, 2.5%, encountered issues with communication or abrupt customer service, generally during scheduling or initial contact, and some found pricing policies confusing. Only one neutral review appeared. Compared to other movers, Gentle Giant earns trust and recommendations for their reliable, efficient approach, but could improve by streamlining communication for all situations.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Gentle Giant Moving Company cost?
Gentle Giant Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in Charlotte charge an average of $145/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical North Carolina moving costs across all home sizes and service types, see our North Carolina moving cost guide.
Estimated for a typical 2-3 bedroom North Carolina move
$908 – $2,022
How does Gentle Giant Moving Company compare to other Charlotte movers?
Gentle Giant Moving Company ranks alongside the top full-service movers in Charlotte on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Charlotte movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
97% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.62 |
84% | A+ | ||
|
4.52 |
88% | B | ||
|
4.5 |
95% | A+ | ||
|
4.52 |
42% | A+ | ||
|
4.5 |
90% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.5 |
87% | A+ | ||
|
4.44 |
86% | A+ |
How Gentle Giant Moving Company's ratings compare to other Charlotte movers
Gentle Giant Moving Company earns a higher-than-average Yelp rating (4.4/5) across the 44 movers analyzed in Charlotte, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Gentle Giant Moving Company | 4.4/5 | -- |
| Charlotte movers | 3.6/5 | 44 movers |
| North Carolina movers | 3.4/5 | 117 movers |
Final verdict: Gentle Giant Moving Company
Gentle Giant Moving Company earns a 4.5/5 moveBuddha score, backed by 97% positive customer reviews across 277 verified reviews. Over 46 years in business and 88 trucks operating across North Carolina, Gentle Giant Moving Company has built a reputation for efficient service and careful handling, making it worth a look for your North Carolina move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Gentle Giant Moving Company
What services does Gentle Giant Moving Company offer?
Gentle Giant Moving Company is a full-service mover operating in North Carolina. The company operates 88 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does Gentle Giant Moving Company's review score compare to other North Carolina movers?
Gentle Giant Moving Company earns 97% positive customer reviews across 277 verified customer reviews. Its composite moveBuddha score is 4.5/5. That's above the 89% average among Charlotte movers, and above the 87% North Carolina average.
Is Gentle Giant Moving Company a legitimate, licensed mover?
Yes, Gentle Giant Moving Company is FMCSA-registered and active, operating 88 trucks. You can verify their licensing status on the North Carolina state regulator database.
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