Customers rave about Gentle Giant Moving Company for prompt, professional crews who handle belongings with great care and respect. Over 98% of feedback praised efficient service, polite staff, and helpful movers. Many noted that fragile and large items arrived without damage, and the team completed jobs either on time or quicker than quoted. Clients consistently mention crews going the extra mile to reduce stress and accommodate last-minute requests. The booking process and customer communication also receive high marks.
Only one negative review criticized the estimate process as vague and unprofessional, pointing to an inflated price quote compared to in-person assessments from other movers. One neutral review mentioned minor item damage due to improper tool usage, but the customer found the overall move fast and friendly. With nearly unanimous positive input, Gentle Giant stands apart from competitors by consistently delivering careful, friendly, and efficient moves with exceptional customer care.
When moving, speed and care can make all the difference—College Bound Movers stands out in customer feedback, with 284 reviews analyzed and nearly 80% reflecting positive experiences. Customers most frequently highlight how quickly and efficiently crews work, their polite professionalism, and the careful handling of possessions. Many note transparent, affordable pricing compared to other moving companies. However, damage to items is a top concern among negative reviews, with repeated mentions of broken or mishandled furniture. Complaints about inaccurate estimates and unresolved claims also surface. While most customers praise the staff’s courtesy and hustle, persistent responses reveal worries about inconsistent cost estimates and poor follow-up on complaints. College Bound Movers is rated highly for efficiency, professionalism, and competitive rates, but those considering their services should clarify the details of coverage and pricing upfront, and diligently communicate expectations to help mitigate common issues found with many moving providers.
UNITS Moving and Portable Storage stands out for incredible professionalism and personalized customer care, with 232 pieces of feedback revealing 97.8% positivity. Customers praise the professional staff, excellent communication, and the company’s quick, efficient approach to moves and storage. Many mention helpful movers and seamless booking with transparent steps, often contrasting these strengths with larger competitors. When compared to other storage firms, UNITS consistently receives high marks for its hands-on support and problem-solving, making stressful moves much easier for clients. Most experiences confirmed that belongings were handled with care and facilities were well maintained. Negative comments are rare but include a few reports of damage to stored items, unexpected charges, and vague billing or policy details. These issues, while infrequent, highlight that detailed paperwork and quality control for all units could be improved further. UNITS ranks ahead of common alternatives like PODS when it comes to service, responsiveness, and local expertise, making it a recommended choice for storage and moving needs.
Big Foot Moving and Storage earns high accolades, with 162 feedback entries showing 86% positive experiences. Customers often mention the professionalism of the staff, efficient service, excellent care in handling belongings, quick process, and quality communication. Many highlight reliable, friendly teams and skilled movers attentive to both property and clients’ needs. Negative input, making up 12%, centers on items damaged in transit, weak follow-up from the office, and unexpected or higher-than-quoted charges. Neutral feedback (1%) raises issues like occasional miscommunication or extra storage costs but notes that crews remain polite and responsive. Compared to other movers, Big Foot stands out for well-trained teams and consistent satisfaction, though improved office support and stricter handling procedures would raise confidence further.
Moving with Fitton Moving & Storage Inc means dealing with a team widely praised for professionalism, efficiency, and friendly service. Of 49 customer feedback analyzed, over 71% were positive, reflecting well-trained, cautious movers who regularly deliver careful handling and affordable rates. Many noted the movers’ willingness to help, attentiveness, and ability to meet or beat estimated costs compared to more expensive competitors. Friendly staff members and the ability to accommodate last-minute changes stand out as particular strengths. In contrast, negative feedback accounts for about a quarter of the total. The top grievances involve damaged belongings, much higher-than-promised costs, and rude or unresponsive staff—especially regarding claim resolution and communication breakdowns. Fitton scores well above the typical industry rate for positive feedback, yet faces recurring complaints similar to other moving and storage companies, especially with billing transparency and handling disputes. For most, careful and pleasant movers define the experience, but a few report significant dissatisfaction with damage and billing practices.
Boston Best Rate Movers earns applause for its swift, careful, and professional moving teams. Out of 248 pieces of customer feedback, 96% praised factors like efficiency, attention to detail, professionalism, timely arrivals, and budget-friendly rates. Customers often highlight careful wrapping, fast-paced teams, courteous staff, and straightforward pricing that rarely incurs surprises. Users also welcome the ease of the booking process and the respectful treatment of property—qualities that place BBRM ahead of many local competitors. Only a handful of reviewers express frustration with unexpected costs, item damage, or unsatisfactory complaint resolution, noting higher-than-expected bills, difficult claims processes, or unresolved breakage issues. Even so, Boston Best Rate Movers consistently delivers an experience that exceeds expectations for reliability and service quality compared to other movers in the Boston area.
Moving with Olympia means speed, professionalism, and care—nearly 85% of customers praise efficient crews, courteous staff, and thoughtful handling of belongings. Many describe clear communication and a smooth moving process, often noting Olympia’s reliability and thoroughness compared to other moving companies. Clients highlight quick responses, well-organized teams, and genuine respect for property, making even challenging relocations feel manageable. Some feedback points to recurring issues with poor packing that results in damaged items, final bills that surpass the original estimates, and occasional communication lapses, especially when addressing problems or claims. While most reported positive interactions, a notable group experienced broken or missing items and found it difficult to resolve disputes. For those seeking a moving company known for professionalism and efficiency, Olympia stands out, but potential customers should verify the estimate details and clarify communication protocols to avoid misunderstandings that some reviewers encountered. This analysis is based on 382 reviews, with the vast majority—84.8%—being positive.
Unmatched speed and care highlight Michael’s Moving & Storage, according to 392 pieces of customer feedback. With 91% positive reviews, most clients praise their efficient service, careful handling, professionalism, speedy moves, and strong communication. Many compare the experience favorably to larger moving companies, mentioning that Michael’s often charges less while delivering above-average quality. Movers regularly impress with polite, friendly attitudes and attention to detail, which takes much of the stress out of moving days. Several customers highlight a fast, smooth booking process, and many note moves were completed ahead of schedule or within estimated timeframes. Pricing is viewed as fair and transparent by the majority, though a handful report discrepancies. Negative feedback, about 8% of reviews, centers on property damage, late deliveries, and unexpected charges. A small number struggled with compensation for damaged or lost items or felt poorly informed about costs. Only a tiny fraction describe communication lapses or claim mishandling. Compared to most moving services, Michael’s stands out for repeated praise and customer loyalty, though long-distance or complex moves carry higher risk for delays or complications.
Moving magic, minus the headaches. After reviewing 357 pieces of customer input, an overwhelming 97% praised Intelligent Labor and Moving for efficient service, careful treatment of belongings, professionalism, clear communication, and quick moves. Clients consistently mention respectful, skilled staff and stress-free relocations, noting that property arrives without damage and crews solve even tough challenges with ease. Negative feedback—only 2%—focuses on unexpectedly high costs, communication lapses, or rare instances of unprofessional behavior, often referencing bills above estimates or scheduling confusion. Neutral feedback points to slow service in a few cases but highlights that property stays safe. Intelligent Labor and Moving outperforms most competitors by excelling in reliability, transparency, and attention to detail. Most customers say they’d hire them again, making this company a standout among Boston-area movers.