Best Movers Near Saugus, MA (2026 Reviews)
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Boston Best Rate Movers is Saugus's top-rated local mover on moveBuddha, earning a 4.76/5 , followed by Gentle Giant Moving Company at 4.66/5. moveBuddha scored 97 movers based in Saugus out of 106 reviewed across Massachusetts, drawing on 90 verified customer reviews across Massachusetts.
Local movers in Saugus charge by the hour. The MA average is $101/hour for a 2-person crew. Use the moveBuddha moving cost calculator to get a fast cost baseline before you collect quotes.
How do Saugus moving companies compare?
Saugus's 97 reviewed moving companies are ranked by moveBuddha score, a composite of verified customer reviews, BBB rating, and proximity to Saugus, with a market average of 4.41/5, drawing on 90 verified customer reviews across Massachusetts. The ranked list above also includes movers that serve Saugus from nearby locations, so scores reflect performance across the full local service area, not just companies with a Saugus address.
Proximity to Saugus is a ranking factor, so a mover ranked higher on the list may have a lower score than one ranked below. A nearby company can outrank a higher-scored mover based further out. Each company's positive review rate and BBB rating are included so you can compare quality and reputation side by side.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
96% | A+ | ||
|
4.66 |
87% | A+ | ||
|
4.66 |
98% | A+ | ||
|
4.64 |
91% | A | ||
|
4.58 |
95% | A+ | ||
|
4.66 |
N/A | A+ | ||
|
4.56 |
87% | A+ | ||
|
4.56 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.58 |
55% | A+ |
What are the top-rated moving companies in Saugus?
Boston Best Rate Movers is Saugus's top-rated moving company on moveBuddha, earning a 4.76/5, followed by Gentle Giant Moving Company at 4.66/5.
Each review profile below covers pricing transparency, crew quality, and claims handling, the 3 factors most predictive of move-day outcome, alongside each company's BBB grade, years in business, and positive review rate.
moveBuddha scored 97 Saugus movers drawing on 90 verified customer reviews across Massachusetts, with a market average score of 4.41/5. Rankings include movers based in Saugus and those serving the area from nearby locations. Proximity is a ranking factor, so a mover's position in the list below does not always correspond directly to its score.
- Boston Best Rate Movers: 4.76 out of 5 stars
- Gentle Giant Moving Company: 4.66 out of 5 stars
- StairHopper Movers: 4.66 out of 5 stars
- Michael's Moving & Storage: 4.64 out of 5 stars
- Stark Moving and Storage: 4.58 out of 5 stars
- Flash Moving: 4.66 out of 5 stars
- Premium Q Moving: 4.56 out of 5 stars
- Mini Moves and More, Inc.: 4.56 out of 5 stars
- R.C. Mason Movers, Inc.: 4.52 out of 5 stars
- Poseidon Moving: 4.58 out of 5 stars
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Boston Best Rate Movers has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Boston Best Rate Movers has about 96% positive reviews across roughly 248 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Boston Best Rate Movers.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Boston Best Rate Movers emphasizes clear communication, careful handling.
Recent reviews
"The crew showed up right on time and worked efficiently with incredible care for my belongings. They wrapped all furniture, handled fragile items like pros, and made sure everything arrived safely. Friendly, respectful, and made my move smooth."
"Marbel and his crew were AMAZING! Fast and efficient. They handled delicate items carefully without incident. They even came in under their estimated amount! Exceptional service. Highly recommend."
Efficient service
Careful handling
Professional and polite staff
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 87% positive reviews across roughly 497 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"Gentle Giant handled our cross-country move admirably. They were professional, communicative, friendly, punctual, and under-budget. I cannot recommend them highly enough!"
"They have a reputation for being the best in the area for a reason. The folks we worked with were kind, clear, set expectations well, followed up several times to verify details, and were very efficient all while being very careful with our stuff."
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. StairHopper Movers has been in business for 23 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. StairHopper Movers has about 98% positive reviews across roughly 831 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from StairHopper Movers, and StairHopper Movers makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. StairHopper Movers emphasizes clear communication, careful handling.
Recent reviews
"Stairhopper movers exceeded my expectations—efficient, professional, and so careful with our belongings. Everything arrived on time, nothing damaged. Highly recommend for a smooth, stress-free move!"
"Arrived precisely on time, packed and disassembled furniture quickly. Team was kind, communicative, and made sure everything was placed as we wanted at the new place. Would use again!"
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Michael's Moving & Storage has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Michael's Moving & Storage has about 91% positive reviews across roughly 392 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Michael's Moving & Storage, and Michael's Moving & Storage makes deposit expectations clear upfront. Discounts may be available for groups like students.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Michael's Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"The team was so efficient, professional, and careful with our belongings. Everything arrived with no scratches and under budget. The booking and quote process was seamless. Highly recommended!"
"Felix, Jose, Christian, and Alex were amazing!! They were so efficient and careful and FAST! They made our move so easy and took the stress out of the whole experience!"
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Stark Moving and Storage has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Stark Moving and Storage has about 95% positive reviews across roughly 240 total reviews, with an average Yelp rating of 4.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Stark Moving and Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Stark Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"Stark made the moving process painless right from the initial phone call. Quoting was transparent and their services are competitively priced for the market. Their customer portal made it convenient to schedule our move date."
"Used Stark for a move from NY to MA. Alex and Nodir were kind, quick, and easy to work with! They were very careful with moving our items and making sure that nothing was damaged in transit."
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Flash Moving has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Flash Moving has an average Yelp rating of 5.0.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Flash Moving, and Flash Moving makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Flash Moving emphasizes clear communication, careful handling.
Recent reviews
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Premium Q Moving has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Premium Q Moving has about 87% positive reviews across roughly 82 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Premium Q Moving.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Premium Q Moving emphasizes clear communication, careful handling.
Recent reviews
"Very efficient and professional, from booking to delivery. The movers showed great care. Highly recommended, and I will definitely hire them again."
"The best moving experience ever! Florin, Amilcar, and Fabian were extremely professional, polite, and strong—they made great time and ensured everything was secure and safe! 1000% recommend them!"
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Mini Moves and More, Inc. has been in business for 20 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Mini Moves and More, Inc. has about 95% positive reviews across roughly 233 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Mini Moves and More, Inc..
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Mini Moves and More, Inc. emphasizes clear communication, careful handling.
Recent reviews
"They were cheerful, friendly, and careful with our belongings. I would absolutely use them again!"
"Easy to schedule even on short notice. Arrived on time, guys were great, careful and quick. Very reasonable pricing. Will definitely book them again when needed."
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. R.C. Mason Movers, Inc. has been in business for 93 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. R.C. Mason Movers, Inc. has about 97% positive reviews across roughly 241 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from R.C. Mason Movers, Inc., and R.C. Mason Movers, Inc. makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. R.C. Mason Movers, Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"They treated each piece of furniture with care, were thoughtful and thorough about how they set it up in the new home and were just so nice. You could tell they care about what they are doing."
"R.C. Mason Movers deserves 10 stars! In less than 4 days, they carefully and efficiently moved all our gym equipment into the 27,000 sq ft facility. Each team member was extremely professional, kind, and helpful."
Professional and polite staff
Efficient service
Careful handling
Affordable rates
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Poseidon Moving has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Poseidon Moving has about 55% positive reviews across roughly 49 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Poseidon Moving, and Poseidon Moving makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Poseidon Moving emphasizes clear communication, careful handling.
Recent reviews
"Jay Sean and his crew were absolutely amazing for our move. They were so friendly, kept us entertained throughout the move, and worked very hard (we had a LOT of stuff) to make our move as seamless as possible. Would 100% move with them again"
"Used Poseidon to move long distance from Oklahoma to NYC. Mohamed and Ibrahima were my movers and were great! They moved very quickly and were incredibly professional. They didn't complain about parking on my street or the fact that they had to move my stuff up two flights and narrow hallways. Also the most reasonably priced i found."
Which Saugus movers offer specialty services?
Specialty moving services are not standard across every Saugus mover. Based on moveBuddha's review of 97 Saugus moving companies, here is what is available, how common each service is in this market, and which movers lead each category:
- Piano moving: 86 of 97 Saugus movers (88.66%) offer it, vs. 72.52% nationally. Boston Best Rate Movers (4.76/5) is Saugus's top-rated piano mover.
- Antique handling: 58 of 97 Saugus movers (59.79%) offer it, vs. 46.24% nationally. Boston Best Rate Movers (4.76/5) rates highest for antique care in Saugus.
- Art packing: 60 of 97 Saugus movers (61.86%) offer it, vs. 45.76% nationally. Boston Best Rate Movers (4.76/5) rates highest for art packing in Saugus.
- Climate-controlled storage: 41 of 97 Saugus movers (42.27%) offer it, vs. 33.2% nationally. Boston Best Rate Movers (4.76/5) is Saugus's top-rated provider.
- Fragile-only packing: 27 of 97 Saugus movers (27.84%) offer it, vs. 23.83% nationally. Boston Best Rate Movers (4.76/5) rates highest for fragile-only packing in Saugus.
How much does piano moving cost in Saugus?
Piano moving is available from 86 of 97 Saugus movers (88.66%), compared to 72.52% nationally. Boston Best Rate Movers leads Saugus piano movers with a 4.76/5 moveBuddha score, followed by Gentle Giant Moving Company at 4.66/5. A standalone piano move in Saugus typically costs $1,056 to $4,620, depending on instrument type.
| Piano moving in Saugus | Details |
|---|---|
| Saugus movers offering this | 86 of 97 (88.66%) |
| National average | 72.52% |
| Top-rated Saugus piano movers | Boston Best Rate Movers, Gentle Giant Moving Company |
| Upright piano | $1,056 to $1,980 |
| Baby grand piano | $1,584 to $3,300 |
| Grand piano | $2,376 to $4,620 |
Upright pianos weigh 400 to 800 lbs. Grand pianos exceed 1,200 lbs. Trained crews use piano boards, straps, and padded blankets to prevent structural damage that standard moving equipment cannot safely manage. Bundling a piano into a household move with full-service movers is usually cheaper than hiring a piano-only carrier.
How much does antique handling cost in Saugus?
Antique handling is available from 58 of 97 Saugus movers (59.79%), compared to 46.24% nationally. Boston Best Rate Movers (4.76/5) and Michael's Moving & Storage (4.64/5) rate highest for antique care in Saugus. Adding antique handling to a household move adds $1,320 to $3,300 to the total cost.
| Antique handling in Saugus | Details |
|---|---|
| Saugus movers offering this | 58 of 97 (59.79%) |
| National average | 46.24% |
| Top-rated Saugus antique movers | Boston Best Rate Movers, Michael's Moving & Storage |
| Added cost to a household move | $1,320 to $3,300 |
| Per-piece handling fee | $66 to $660 |
| Custom crating per item | $198 to $264 |
Custom crating and acid-free padding protect pieces that standard released-value coverage at $0.60/lb cannot adequately cover. A 50-lb antique valued at $5,000 receives only $30 under default protection, making full-value coverage the standard choice for heirloom and high-value items.
How much does art packing cost in Saugus?
Art packing is available from 60 of 97 Saugus movers (61.86%), compared to 45.76% nationally. Boston Best Rate Movers (4.76/5) and StairHopper Movers (4.66/5) rate highest for art packing in Saugus. Per-piece art handling in Saugus runs $66 to $660, with custom crates adding $198 to $264 per item.
| Art packing in Saugus | Details |
|---|---|
| Saugus movers offering this | 60 of 97 (61.86%) |
| National average | 45.76% |
| Top-rated Saugus art movers | Boston Best Rate Movers, StairHopper Movers |
| Per-piece handling fee | $66 to $660 |
| Custom crating per item | $198 to $264 |
Archival materials and custom crates prevent UV exposure, humidity damage, and impact fractures that standard moving blankets cannot guard against for framed artwork and sculpture. Confirm the mover has direct experience with similar media before booking.
How much does climate-controlled storage cost in Saugus?
Climate-controlled storage is available from 41 of 97 Saugus movers (42.27%), compared to 33.2% nationally. Boston Best Rate Movers (4.76/5) and StairHopper Movers (4.66/5) rate highest for climate-controlled storage in Saugus. Storage-in-transit runs about $0.50 per cubic foot per month, putting a 1-bedroom load (about 514 cu ft) at roughly $339/month in Saugus.
| Climate-controlled storage in Saugus | Details |
|---|---|
| Saugus movers offering this | 41 of 97 (42.27%) |
| National average | 33.2% |
| Top-rated Saugus providers | Boston Best Rate Movers, StairHopper Movers |
| Storage-in-transit rate | About $0.50 per cubic foot per month |
| 1-bedroom monthly estimate (~514 cu ft) | $339 |
Climate-controlled units regulate both temperature and humidity, preventing warping, cracking, and mold in wood furniture, vinyl records, and electronics that temperature-only storage cannot protect. This matters most for storage gaps longer than 30 days or for moves that span seasonal humidity swings.
How much does fragile-only packing cost in Saugus?
Fragile-only packing is available from 27 of 97 Saugus movers (27.84%), compared to 23.83% nationally. Boston Best Rate Movers (4.76/5) and StairHopper Movers (4.66/5) rate highest for fragile-only packing in Saugus. Full professional packing runs $0.15 to $0.21 per pound; fragile-only packing covers dishes, glassware, mirrors, and lamps at a fraction of that total.
| Fragile-only packing in Saugus | Details |
|---|---|
| Saugus movers offering this | 27 of 97 (27.84%) |
| National average | 23.83% |
| Top-rated Saugus providers | Boston Best Rate Movers, StairHopper Movers |
| Full professional packing rate | $0.15 to $0.21 per pound |
Fragile-only packing targets dishes, glassware, mirrors, and lamps without a full-service packing contract. Limiting professional packing to breakables keeps total packing cost down while covering the items most likely to break in transit.
What is the top-rated moving company in Saugus?
Safe Responsible Movers (4.38/5 on moveBuddha) is the highest-rated moving company in Saugus, drawing on 90 verified customer reviews across Massachusetts. The Saugus market averages 4.41/5 across 97 reviewed companies. Use the moveBuddha moving cost calculator to get a cost baseline before collecting quotes.
Frequently asked questions: moving in Saugus, MA
How much do movers cost in Saugus, MA?
Local movers in Saugus, MA charge by the hour. Based on moveBuddha's data from 12 Saugus movers, hourly rates in this market range from $99/hour to $199/hour, with a median of $124/hour. Saugus's top-rated mover is Safe Responsible Movers, earning a 4.38/5 on moveBuddha, drawing on 90 verified customer reviews across Massachusetts.
Key cost factors for a Saugus move, based on moveBuddha's review data:
- Access fees: stairs, elevators, long carries, and shuttle service each add $75-$500+ when the truck can't load directly. Get these costs itemized in your estimate before signing.
- Deposit requirement: 29.0% of Saugus movers require a deposit to hold your move date. Confirm refund terms before paying.
- Full valuation coverage: 48.0% of Saugus movers (47.0 companies) offer it. The default released-value protection covers only $0.60 per pound. Full valuation coverage costs extra and covers replacement value.
- Hours on-site: local moves bill by the clock. Home size, floor access, elevator waits, and how much packing work the crew handles are the primary time drivers.
- Long-distance pricing: moves leaving Saugus across state lines are priced by shipment weight and mileage, not hourly. 91.0% of Saugus movers (88.0 companies) handle interstate moves. Fuel surcharges on long-distance moves typically add 8%-15% to transportation charges.
- Packing services: 100.0% of Saugus movers (97.0 companies) offer full packing, and 85.0% supply packing materials. Professional packing adds $0.15-$0.21 per pound on average.
DIY options like a rental truck or moving container reduce costs by roughly 30% compared to full-service moving, based on moveBuddha's analysis. Use the moving cost calculator to get a market-specific baseline before collecting quotes.
What do full-service movers in Saugus include, and what costs extra?
A standard full-service move in Saugus, MA includes loading, transport, and unloading. Basic furniture padding and simple disassembly/reassembly for bed frames and standard furniture pieces are included in the base rate. Packing, valuation upgrades, storage, crating, and specialty-item handling are add-ons billed separately. The table below shows what Saugus movers offer and what each add-on typically costs, based on moveBuddha's review data.
| Add-on service | % of Saugus movers | Typical cost impact |
|---|---|---|
| Full packing | 100.0% (97.0 companies) | +$0.15-$0.21 per pound on average |
| Packing materials | 85.0% | Priced per box or kit; confirm before booking |
| Storage | 96.0% | ~$0.50 per cubic foot per month; a 1-bedroom (~514 cu ft) runs ~$339/month |
| Full valuation coverage | 48.0% (47.0 companies) | 1%-2% of declared shipment value (~$300-$600 on a $30,000 shipment); default released-value protection pays only $0.60/lb |
| Crating (fragile/high-value items) | 78.0% (76.0 companies) | $150-$200 per item for antiques and artwork; $150-$400 for oversized pieces (safes, sectionals, appliances) |
| Labor-only (load/unload, no transport) | 57.0% (55.0 companies) | Hourly rate only; no truck or transport charge |
| Access fees (stairs, elevator, long carry, shuttle) | Situational | $75-$500+ when the truck can't load directly; shuttle service adds $0.08-$0.12 per pound with minimums starting around $200 |
Every add-on above requires written confirmation before booking. A binding estimate locks the final price. A non-binding estimate can change based on actual weight or time. See the hidden and unexpected moving costs guide for a full breakdown of what to request in writing.
Do movers in Saugus offer senior, military, or other discounts?
Saugus movers are tracked across 6 discount categories by moveBuddha, drawing on 90 verified customer reviews across Massachusetts. The table below lists each discount type available from at least 1 Saugus mover, the percentage and count of companies offering it, and which specific movers to ask. Discount types with 0 confirmed Saugus movers are excluded. MA state averages appear where city-level data is unavailable.
| Discount type | % of Saugus movers | # of movers | Saugus movers offering it | Data source |
|---|---|---|---|---|
| Senior | 3.0% | 3.0 | -- | Saugus |
| Military | 2.0% | 2.0 | -- | Saugus |
| Student | 6.0% | 6.0 | Michael's Moving & Storage | Saugus |
Ask each mover whether the discount applies to your specific move date, what proof of eligibility is required, and whether it stacks with seasonal pricing or off-peak rates. Discounts are not automatically applied. Request them at the quote stage, before signing.
How we chose the best moving companies in Saugus
moveBuddha's moving analyst team evaluated 106 Massachusetts moving companies using a five-factor weighted scoring system: customer satisfaction (40%), dispute resolution (20%), industry reputation (15%), online reputation (15%), and service options (10%).
That scoring system draws on moveBuddha's dataset of 1,000+ live price points and research across 4,500+ movers nationwide, so you're getting recommendations built on real market data, not just review aggregation
- Customer satisfaction (40%): The company consistently completes moves on time, communicates proactively, and delivers within the estimated cost. These factors matter most when hiring a mover.
- Dispute resolution (20%): Problems happen in every industry. We reward companies that take clear ownership of issues and make genuine, documented efforts to resolve them.
- Industry reputation (15%): The company holds standing in professional moving organizations and participates in industry oversight, which signals accountability beyond customer reviews alone.
- Online reputation (15%): The company maintains accurate, up-to-date information online and responds promptly and professionally to customer inquiries and complaints.
- Service options (10%): We favor companies that offer full packing, storage, specialty item handling, and expedited delivery. These services matter on a complex move.
Read our complete moving company rating methodology for the full scoring breakdown.
