Best Movers Near New Franklin, OH (2026 Reviews)
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Summit Moving & Storage is New Franklin's top-rated local mover on moveBuddha, earning a 4.64/5 , followed by Move It Now at 4.58/5. moveBuddha scored 30 movers based in New Franklin out of 99 reviewed across Ohio, drawing on 94 verified customer reviews across Ohio.
Local movers in New Franklin charge by the hour. The OH average is $122/hour for a 2-person crew. Use the moveBuddha moving cost calculator to get a fast cost baseline before you collect quotes.
How do New Franklin moving companies compare?
New Franklin's 30 reviewed moving companies are ranked by moveBuddha score, a composite of verified customer reviews, BBB rating, and proximity to New Franklin, with a market average of 4.42/5, drawing on 94 verified customer reviews across Ohio. The ranked list above also includes movers that serve New Franklin from nearby locations, so scores reflect performance across the full local service area, not just companies with a New Franklin address.
Proximity to New Franklin is a ranking factor, so a mover ranked higher on the list may have a lower score than one ranked below. A nearby company can outrank a higher-scored mover based further out. Each company's positive review rate and BBB rating are included so you can compare quality and reputation side by side.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
86% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.64 |
92% | A+ | ||
|
4.48 |
87% | A+ | ||
|
4.42 |
99% | A+ | ||
|
4.36 |
74% | A+ | ||
|
4.64 |
95% | A+ | ||
|
4.34 |
100% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.66 |
95% | A+ |
What are the top-rated moving companies in New Franklin?
Summit Moving & Storage is New Franklin's top-rated moving company on moveBuddha, earning a 4.64/5, followed by Move It Now at 4.58/5.
Each review profile below covers pricing transparency, crew quality, and claims handling, the 3 factors most predictive of move-day outcome, alongside each company's BBB grade, years in business, and positive review rate.
moveBuddha scored 30 New Franklin movers drawing on 94 verified customer reviews across Ohio, with a market average score of 4.42/5. Rankings include movers based in New Franklin and those serving the area from nearby locations. Proximity is a ranking factor, so a mover's position in the list below does not always correspond directly to its score.
- Summit Moving & Storage: 4.64 out of 5 stars
- Move It Now: 4.58 out of 5 stars
- Krupp Moving and Storage, LLC: 4.64 out of 5 stars
- The Armstrong Company: 4.48 out of 5 stars
- Blue Men Moving LLC: 4.42 out of 5 stars
- TWO MEN AND A TRUCK: 4.36 out of 5 stars
- Berger Allied Moving & Storage: 4.64 out of 5 stars
- New Roots Moving Company LLC: 4.34 out of 5 stars
- Andrews Moving & Storage Co: 4.52 out of 5 stars
- Leaders Moving & Storage Co.: 4.66 out of 5 stars
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Summit Moving & Storage has been in business for 69 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Summit Moving & Storage has about 86% positive reviews across roughly 269 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Summit Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Summit Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Our crew arrived early, worked quickly, and took great care of our things. They were polite and efficient, making the entire experience stress-free. Highly recommend Summit for your next move!"
"They treated our belongings and home as if they were their own. Friendly, careful, and professional throughout. Thank you so much."
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Move It Now has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Move It Now has about 94% positive reviews across roughly 236 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move It Now.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Move It Now emphasizes clear communication, careful handling.
Recent reviews
"They moved everything quickly and carefully from garage into main floor and basement! Will certainly hire again."
"Efficient, professional, and the price can't be beat! Highly recommend to anyone in the area looking for a moving company."
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Krupp Moving and Storage, LLC has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Krupp Moving and Storage, LLC has about 92% positive reviews across roughly 248 total reviews, with an average Yelp rating of 2.7.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Krupp Moving and Storage, LLC, and Krupp Moving and Storage, LLC makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Krupp Moving and Storage, LLC emphasizes clear communication, careful handling.
Recent reviews
"Krupp movers should be your first call when moving furniture. Super nice, polite and clean. Moved carefully, quickly, kindly and cleanly. 5 stars and then some."
"The team moved us quickly, with care and efficiency. Every item made it without damage. Polite and courteous staff, on time and finished under budget. Highly recommend!"
Efficient service
Professional and polite staff
Good communication
Careful handling
Flexible
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 22 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 87% positive reviews across roughly 30 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
Kenny an Davin did an outstanding job loading and unloading our entire house, fast and reliable. recommended
Cherryl was fantastic arranging and communicating, making our stressful move smooth. Professional, efficient, quality packing and unpacking, friendly crews in both cities.
Efficient service
Professional and polite staff
Careful handling
Affordable rates
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Blue Men Moving LLC has been in business for 14 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Blue Men Moving LLC has about 99% positive reviews across roughly 239 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Blue Men Moving LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Blue Men Moving LLC emphasizes clear communication, careful handling.
Recent reviews
"They moved things so efficiently they saved hours and we saved hundreds. Friendly & accommodating with great attitudes. Will definitely recommend!"
"Arrived five minutes early, packed every item carefully, worked as a true team. Fastest, most efficient movers I’ve used. Treated my belongings as their own."
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. TWO MEN AND A TRUCK has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. TWO MEN AND A TRUCK has about 74% positive reviews across roughly 228 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from TWO MEN AND A TRUCK.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. TWO MEN AND A TRUCK emphasizes clear communication, careful handling.
Recent reviews
"The movers were so nice and fantastic. Everything got moved and nothing broken or misplaced. Will be recommending them again. These are the guys to use."
"Our moving team was absolutely amazing! I even got hugs from all 3 of them at the end! Dana was very professional and personable and such a hard worker. Chase barely stopped moving the entire time, what a work horse!"
Professional and polite staff
Careful handling
Efficient service
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Berger Allied Moving & Storage has been in business for 115 years, demonstrating strong staying power in a competitive industry with services like estate moving and small-scale moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Berger Allied Moving & Storage has about 95% positive reviews across roughly 226 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Berger Allied Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Berger Allied Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers were very careful moving in our new furniture. They removed their shoes before entering, were careful with the living room, and were courteous. We would not think twice about using their services again."
"Bryant and Chris did an exceptional job delivering a king bed to my home. They took time to look at my space and listen to my concerns about the newly refinished floors. Their professionalism is greatly appreciated!"
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Highly recommended
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. New Roots Moving Company LLC has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. New Roots Moving Company LLC has about 100% positive reviews across roughly 222 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from New Roots Moving Company LLC.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. New Roots Moving Company LLC emphasizes clear communication, careful handling.
Recent reviews
"New Roots Moving Company is by far the best company to move your furniture...These men went above and beyond by wrapping every piece! Professional, fast, and not one thing was damaged. Price was reasonable. Highly impressed!"
"Everyone I worked with was so kind and caring. The move was fast and I hope to work with them again! Kudos to Ray and Brandon!"
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Andrews Moving & Storage Co has been in business for 118 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Andrews Moving & Storage Co has about 81% positive reviews across roughly 247 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Andrews Moving & Storage Co.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Andrews Moving & Storage Co emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers were efficient, worked hard, protected everything and even finished early. Polite and professional, would use them again!"
"Professional, on time and courteous every step of the way. Communication about delivery was excellent and the price matched the quote. Highly recommended."
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Leaders Moving & Storage Co. has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Leaders Moving & Storage Co. has about 95% positive reviews across roughly 246 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Leaders Moving & Storage Co..
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Leaders Moving & Storage Co. emphasizes clear communication, careful handling.
Recent reviews
"This was the best moving experience I have ever had! James and his team were punctual, careful, and friendly. They got our move done faster than expected and each one was a pleasure to deal with."
"The movers were very caring during a difficult situation as it rained very hard when they arrived at my daughter’s apt.. They explained what to do to protect furniture and completed the move successfully! Highly recommend Leaders Movers."
Which New Franklin movers offer specialty services?
Specialty moving services are not standard across every New Franklin mover. Based on moveBuddha's review of 30 New Franklin moving companies, here is what is available, how common each service is in this market, and which movers lead each category:
- Piano moving: 19 of 30 New Franklin movers (63.33%) offer it, vs. 72.52% nationally. Summit Moving & Storage (4.64/5) is New Franklin's top-rated piano mover.
- Antique handling: 15 of 30 New Franklin movers (50.0%) offer it, vs. 46.24% nationally. Summit Moving & Storage (4.64/5) rates highest for antique care in New Franklin.
- Art packing: 14 of 30 New Franklin movers (46.67%) offer it, vs. 45.76% nationally. Summit Moving & Storage (4.64/5) rates highest for art packing in New Franklin.
- Climate-controlled storage: 18 of 30 New Franklin movers (60.0%) offer it, vs. 33.2% nationally. Summit Moving & Storage (4.64/5) is New Franklin's top-rated provider.
- Fragile-only packing: 4 of 30 New Franklin movers (13.33%) offer it, vs. 23.83% nationally. Summit Moving & Storage (4.64/5) rates highest for fragile-only packing in New Franklin.
How much does piano moving cost in New Franklin?
Piano moving is available from 19 of 30 New Franklin movers (63.33%), compared to 72.52% nationally. Summit Moving & Storage leads New Franklin piano movers with a 4.64/5 moveBuddha score, followed by Krupp Moving and Storage, LLC at 4.64/5. A standalone piano move in New Franklin typically costs $648 to $2,835, depending on instrument type.
| Piano moving in New Franklin | Details |
|---|---|
| New Franklin movers offering this | 19 of 30 (63.33%) |
| National average | 72.52% |
| Top-rated New Franklin piano movers | Summit Moving & Storage, Krupp Moving and Storage, LLC |
| Upright piano | $648 to $1,215 |
| Baby grand piano | $972 to $2,025 |
| Grand piano | $1,458 to $2,835 |
Upright pianos weigh 400 to 800 lbs. Grand pianos exceed 1,200 lbs. Trained crews use piano boards, straps, and padded blankets to prevent structural damage that standard moving equipment cannot safely manage. Bundling a piano into a household move with full-service movers is usually cheaper than hiring a piano-only carrier.
How much does antique handling cost in New Franklin?
Antique handling is available from 15 of 30 New Franklin movers (50.0%), compared to 46.24% nationally. Summit Moving & Storage (4.64/5) and Krupp Moving and Storage, LLC (4.64/5) rate highest for antique care in New Franklin. Adding antique handling to a household move adds $810 to $2,025 to the total cost.
| Antique handling in New Franklin | Details |
|---|---|
| New Franklin movers offering this | 15 of 30 (50.0%) |
| National average | 46.24% |
| Top-rated New Franklin antique movers | Summit Moving & Storage, Krupp Moving and Storage, LLC |
| Added cost to a household move | $810 to $2,025 |
| Per-piece handling fee | $41 to $405 |
| Custom crating per item | $122 to $162 |
Custom crating and acid-free padding protect pieces that standard released-value coverage at $0.60/lb cannot adequately cover. A 50-lb antique valued at $5,000 receives only $30 under default protection, making full-value coverage the standard choice for heirloom and high-value items.
How much does art packing cost in New Franklin?
Art packing is available from 14 of 30 New Franklin movers (46.67%), compared to 45.76% nationally. Summit Moving & Storage (4.64/5) and Krupp Moving and Storage, LLC (4.64/5) rate highest for art packing in New Franklin. Per-piece art handling in New Franklin runs $41 to $405, with custom crates adding $122 to $162 per item.
| Art packing in New Franklin | Details |
|---|---|
| New Franklin movers offering this | 14 of 30 (46.67%) |
| National average | 45.76% |
| Top-rated New Franklin art movers | Summit Moving & Storage, Krupp Moving and Storage, LLC |
| Per-piece handling fee | $41 to $405 |
| Custom crating per item | $122 to $162 |
Archival materials and custom crates prevent UV exposure, humidity damage, and impact fractures that standard moving blankets cannot guard against for framed artwork and sculpture. Confirm the mover has direct experience with similar media before booking.
How much does climate-controlled storage cost in New Franklin?
Climate-controlled storage is available from 18 of 30 New Franklin movers (60.0%), compared to 33.2% nationally. Summit Moving & Storage (4.64/5) and Move It Now (4.58/5) rate highest for climate-controlled storage in New Franklin. Storage-in-transit runs about $0.50 per cubic foot per month, putting a 1-bedroom load (about 514 cu ft) at roughly $208/month in New Franklin.
| Climate-controlled storage in New Franklin | Details |
|---|---|
| New Franklin movers offering this | 18 of 30 (60.0%) |
| National average | 33.2% |
| Top-rated New Franklin providers | Summit Moving & Storage, Move It Now |
| Storage-in-transit rate | About $0.50 per cubic foot per month |
| 1-bedroom monthly estimate (~514 cu ft) | $208 |
Climate-controlled units regulate both temperature and humidity, preventing warping, cracking, and mold in wood furniture, vinyl records, and electronics that temperature-only storage cannot protect. This matters most for storage gaps longer than 30 days or for moves that span seasonal humidity swings.
How much does fragile-only packing cost in New Franklin?
Fragile-only packing is available from 4 of 30 New Franklin movers (13.33%), compared to 23.83% nationally. Summit Moving & Storage (4.64/5) and The Armstrong Company (4.48/5) rate highest for fragile-only packing in New Franklin. Full professional packing runs $0.15 to $0.21 per pound; fragile-only packing covers dishes, glassware, mirrors, and lamps at a fraction of that total.
| Fragile-only packing in New Franklin | Details |
|---|---|
| New Franklin movers offering this | 4 of 30 (13.33%) |
| National average | 23.83% |
| Top-rated New Franklin providers | Summit Moving & Storage, The Armstrong Company |
| Full professional packing rate | $0.15 to $0.21 per pound |
Fragile-only packing targets dishes, glassware, mirrors, and lamps without a full-service packing contract. Limiting professional packing to breakables keeps total packing cost down while covering the items most likely to break in transit.
What is the top-rated moving company in New Franklin?
Summit Moving & Storage (4.64/5 on moveBuddha) is the highest-rated moving company in New Franklin, drawing on 94 verified customer reviews across Ohio. The New Franklin market averages 4.42/5 across 30 reviewed companies. Use the moveBuddha moving cost calculator to get a cost baseline before collecting quotes.
Frequently asked questions: moving in New Franklin, OH
How much do movers cost in New Franklin, OH?
Local movers in New Franklin, OH charge by the hour. The OH average is $122/hour for a 2-person crew. New Franklin's top-rated mover is Summit Moving & Storage, earning a 4.64/5 on moveBuddha, drawing on 94 verified customer reviews across Ohio.
Key cost factors for a New Franklin move, based on moveBuddha's review data:
- Access fees: stairs, elevators, long carries, and shuttle service each add $75-$500+ when the truck can't load directly. Get these costs itemized in your estimate before signing.
- Deposit requirement: 17.0% of New Franklin movers require a deposit to hold your move date. Confirm refund terms before paying.
- Full valuation coverage: 37.0% of New Franklin movers (11.0 companies) offer it. The default released-value protection covers only $0.60 per pound. Full valuation coverage costs extra and covers replacement value.
- Hours on-site: local moves bill by the clock. Home size, floor access, elevator waits, and how much packing work the crew handles are the primary time drivers.
- Long-distance pricing: moves leaving New Franklin across state lines are priced by shipment weight and mileage, not hourly. 97.0% of New Franklin movers (29.0 companies) handle interstate moves. Fuel surcharges on long-distance moves typically add 8%-15% to transportation charges.
- Packing services: 100.0% of New Franklin movers (30.0 companies) offer full packing, and 33.0% supply packing materials. Professional packing adds $0.15-$0.21 per pound on average.
DIY options like a rental truck or moving container reduce costs by roughly 30% compared to full-service moving, based on moveBuddha's analysis. Use the moving cost calculator to get a market-specific baseline before collecting quotes.
What do full-service movers in New Franklin include, and what costs extra?
A standard full-service move in New Franklin, OH includes loading, transport, and unloading. Basic furniture padding and simple disassembly/reassembly for bed frames and standard furniture pieces are included in the base rate. Packing, valuation upgrades, storage, crating, and specialty-item handling are add-ons billed separately. The table below shows what New Franklin movers offer and what each add-on typically costs, based on moveBuddha's review data.
| Add-on service | % of New Franklin movers | Typical cost impact |
|---|---|---|
| Full packing | 100.0% (30.0 companies) | +$0.15-$0.21 per pound on average |
| Packing materials | 33.0% | Priced per box or kit; confirm before booking |
| Storage | 100.0% | ~$0.50 per cubic foot per month; a 1-bedroom (~514 cu ft) runs ~$208/month |
| Full valuation coverage | 37.0% (11.0 companies) | 1%-2% of declared shipment value (~$300-$600 on a $30,000 shipment); default released-value protection pays only $0.60/lb |
| Crating (fragile/high-value items) | 53.0% (16.0 companies) | $150-$200 per item for antiques and artwork; $150-$400 for oversized pieces (safes, sectionals, appliances) |
| Labor-only (load/unload, no transport) | 37.0% (11.0 companies) | Hourly rate only; no truck or transport charge |
| Access fees (stairs, elevator, long carry, shuttle) | Situational | $75-$500+ when the truck can't load directly; shuttle service adds $0.08-$0.12 per pound with minimums starting around $200 |
Every add-on above requires written confirmation before booking. A binding estimate locks the final price. A non-binding estimate can change based on actual weight or time. See the hidden and unexpected moving costs guide for a full breakdown of what to request in writing.
Do movers in New Franklin offer senior, military, or other discounts?
New Franklin movers are tracked across 6 discount categories by moveBuddha, drawing on 94 verified customer reviews across Ohio. The table below lists each discount type available from at least 1 New Franklin mover, the percentage and count of companies offering it, and which specific movers to ask. Discount types with 0 confirmed New Franklin movers are excluded. OH state averages appear where city-level data is unavailable.
| Discount type | % of New Franklin movers | # of movers | New Franklin movers offering it | Data source |
|---|---|---|---|---|
| Senior | 3.0% | 1.0 | -- | New Franklin |
| Military | 3.0% | 1.0 | -- | New Franklin |
| AAA | 10.0% | 3.0 | -- | New Franklin |
Ask each mover whether the discount applies to your specific move date, what proof of eligibility is required, and whether it stacks with seasonal pricing or off-peak rates. Discounts are not automatically applied. Request them at the quote stage, before signing.
How we chose the best moving companies in New Franklin
moveBuddha's moving analyst team evaluated 99 Ohio moving companies using a five-factor weighted scoring system: customer satisfaction (40%), dispute resolution (20%), industry reputation (15%), online reputation (15%), and service options (10%).
That scoring system draws on moveBuddha's dataset of 1,000+ live price points and research across 4,500+ movers nationwide, so you're getting recommendations built on real market data, not just review aggregation
- Customer satisfaction (40%): The company consistently completes moves on time, communicates proactively, and delivers within the estimated cost. These factors matter most when hiring a mover.
- Dispute resolution (20%): Problems happen in every industry. We reward companies that take clear ownership of issues and make genuine, documented efforts to resolve them.
- Industry reputation (15%): The company holds standing in professional moving organizations and participates in industry oversight, which signals accountability beyond customer reviews alone.
- Online reputation (15%): The company maintains accurate, up-to-date information online and responds promptly and professionally to customer inquiries and complaints.
- Service options (10%): We favor companies that offer full packing, storage, specialty item handling, and expedited delivery. These services matter on a complex move.
Read our complete moving company rating methodology for the full scoring breakdown.
