Best Movers Near Upper Allen, PA (2026 Reviews)
Geo. W. Weaver & Sons Inc. is Upper Allen's top-rated local mover on moveBuddha, earning a 4.5/5 , followed by Spirit Moving Company LLC at 4.34/5. moveBuddha scored 18 movers based in Upper Allen out of 105 reviewed across Pennsylvania, drawing on 95 verified customer reviews across Pennsylvania.
Local movers in Upper Allen charge by the hour. The PA average is $128/hour for a 2-person crew. Use the moveBuddha moving cost calculator to get a fast cost baseline before you collect quotes.
How do Upper Allen moving companies compare?
Upper Allen's 18 reviewed moving companies are ranked by moveBuddha score, a composite of verified customer reviews, BBB rating, and proximity to Upper Allen, with a market average of 4.2/5, drawing on 95 verified customer reviews across Pennsylvania. The ranked list above also includes movers that serve Upper Allen from nearby locations, so scores reflect performance across the full local service area, not just companies with a Upper Allen address.
Proximity to Upper Allen is a ranking factor, so a mover ranked higher on the list may have a lower score than one ranked below. A nearby company can outrank a higher-scored mover based further out. Each company's positive review rate and BBB rating are included so you can compare quality and reputation side by side.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 93% | A+ | |||
| 92% | NR | |||
| 91% | A+ | |||
| 99% | A+ | |||
| 97% | A+ | |||
| 100% | A+ | |||
| 79% | A+ | |||
| 90% | A+ | |||
| 95% | N/A | |||
| 94% | A |
What are the top-rated moving companies in Upper Allen?
Geo. W. Weaver & Sons Inc. is Upper Allen's top-rated moving company on moveBuddha, earning a 4.5/5, followed by Spirit Moving Company LLC at 4.34/5.
Each review profile below covers pricing transparency, crew quality, and claims handling, the 3 factors most predictive of move-day outcome, alongside each company's BBB grade, years in business, and positive review rate.
moveBuddha scored 18 Upper Allen movers drawing on 95 verified customer reviews across Pennsylvania, with a market average score of 4.2/5. Rankings include movers based in Upper Allen and those serving the area from nearby locations. Proximity is a ranking factor, so a mover's position in the list below does not always correspond directly to its score.
- Geo. W. Weaver & Sons Inc.: 4.5 out of 5 stars
- Spirit Moving Company LLC: 4.34 out of 5 stars
- The Armstrong Company: 4.62 out of 5 stars
- Keystone Moving and Junk Removal: 4.2 out of 5 stars
- Maya's Movers LLC: 4.3 out of 5 stars
- Kinetic Movers LLC: 4.28 out of 5 stars
- Charles E. Groff & Sons, Inc.: 4.3 out of 5 stars
- Fairprice Movers: 4.48 out of 5 stars
- College Hunks Hauling Junk & Moving: 4.08 out of 5 stars
- Movers & Co.: 4.34 out of 5 stars
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Geo. W. Weaver & Sons Inc. has been in business for 127 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Geo. W. Weaver & Sons Inc. has about 93% positive reviews across roughly 259 total reviews, with an average Yelp rating of 3.7.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Geo. W. Weaver & Sons Inc..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Geo. W. Weaver & Sons Inc. emphasizes clear communication, careful handling.
Recent reviews
"Everyone in this company is extremely friendly, respectful, and ensures you are satisfied. They packed everything with extreme care, stored it respectfully, and then efficiently moved it without any issue. Highly recommend this company."
"The moving crew of Geo. W. Weaver & Sons did an excellent job with our move. They were very efficient and kept things going. Our things were packed, moved, and unloaded within half a day!"
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Spirit Moving Company LLC has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Spirit Moving Company LLC has about 92% positive reviews across roughly 98 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Spirit Moving Company LLC.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Spirit Moving Company LLC emphasizes clear communication, careful handling.
Recent reviews
"Spirit’s movers were professional, very courteous and cared about our needs. Our 5 men were on time and quickly loaded and unloaded our belongings, taking care with all they did. These guys are pros and genuinely friendly."
"The team was early, professional and courteous. Everything went smoothly and they were careful and helpful in handling the things that they moved. I highly recommend Spirit Moving Company."
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. The Armstrong Company has been in business for 76 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. The Armstrong Company has about 91% positive reviews across roughly 225 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from The Armstrong Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. The Armstrong Company emphasizes clear communication, careful handling.
Recent reviews
"The movers arrived on time, were careful with my furniture, very efficient, and really nice guys. Very happy the move went so well."
"From start to finish, this company was accommodating, professional, patient, and efficient. I would use them again in a heartbeat."
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Keystone Moving and Junk Removal has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Keystone Moving and Junk Removal has about 99% positive reviews across roughly 190 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Keystone Moving and Junk Removal.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Keystone Moving and Junk Removal emphasizes clear communication, careful handling.
Recent reviews
"They did a great job. All of the guys were very polite and took great care of our furniture. We would highly recommend them to anyone moving."
"Prompt, fast, efficient, courteous, friendly, and careful… everything you could want. Don’t hesitate to hire them!"
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Maya's Movers LLC has been in business for 7 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Maya's Movers LLC has about 97% positive reviews across roughly 103 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Maya's Movers LLC, and Maya's Movers LLC makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Maya's Movers LLC emphasizes clear communication, careful handling.
Recent reviews
"Maya’s Movers made moving easy. The team was friendly, hardworking, systematic and knowledgeable. The truck was huge and clean. Communication was great, Tony checked in to make sure we were satisfied. Highly recommend!"
"Fantastic experience! The team was patient, friendly, professional and handled my belongings with care. Everything was on time and in perfect condition. Highly recommend Maya’s Movers!"
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Kinetic Movers LLC has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Kinetic Movers LLC has about 100% positive reviews across roughly 222 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Kinetic Movers LLC.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Kinetic Movers LLC emphasizes clear communication, careful handling.
Recent reviews
"The team that moved us today was fantastic! Very respectful and kind gentlemen. The move went smoothly from start to finish. No scratches or bumps to furniture or walls. Each piece was carefully wrapped and unwrapped and put in place at our new home. Will definitely recommend this company and this team."
"Kinetic Movers just moved my mother today to her new house. The team was fantastic!!! They took the time to make sure all of her belongings were moved with precision and care. Everything went smooth, and the movers were happy and uplifting all day...The price was excellent for the amount of work these guys did! I will definitely be hiring them again."
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Charles E. Groff & Sons, Inc. has been in business for 76 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Charles E. Groff & Sons, Inc. has about 79% positive reviews across roughly 133 total reviews, with an average Yelp rating of 2.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Charles E. Groff & Sons, Inc..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Charles E. Groff & Sons, Inc. emphasizes clear communication, careful handling.
Recent reviews
"We were super impressed with our movers today! They were efficient and careful not to ding any walls, everything arrived in great condition. I don't know how they got an entire house moved in 5 hours, but they crushed it 💪"
"Our crew was amazing, very professional and able to maneuver even large awkward objects around without causing any damage! We will definitely use Groff & Sons for any future moves, and recommend them to all our friends."
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Fairprice Movers has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Fairprice Movers has about 90% positive reviews across roughly 96 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Fairprice Movers.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Fairprice Movers emphasizes clear communication, careful handling.
Recent reviews
"Fairprice Movers totally rocked my world. These guys were total pros from the get-go and got the job done like champs. Showed up right on time and handled all my stuff with care."
"I highly recommend FairPrice Movers to anyone in need of reliable and affordable moving services in the Lancaster area. They truly deserve the 5 stars for their exceptional service!"
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. College Hunks Hauling Junk & Moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. College Hunks Hauling Junk & Moving has about 95% positive reviews across roughly 168 total reviews, with an average Yelp rating of 3.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from College Hunks Hauling Junk & Moving.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. College Hunks Hauling Junk & Moving emphasizes clear communication, careful handling.
Recent reviews
"I had a great experience with this company. Scheduling was easy, they were on time, very courteous and careful, final cost was less than the estimate. I will definitely use them again."
"Our team was prompt, courteous, and efficient! They were committed to getting the job done and doing it well. Scheduling was so easy, and they were able to meet our timeline without any issue. Highly recommend and will definitely use College H.U.N.K.S. again!"
Movers & Co.
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Movers & Co. has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Movers & Co. has about 94% positive reviews across roughly 225 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Movers & Co..
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Movers & Co. emphasizes clear communication, careful handling.
Recent reviews
"Luis and his crew were amazing! They did such a fantastic job protecting everything and were extremely careful with all my belongings. Highly recommend!"
"The team at Movers and company were amazing! The movers knew what they were doing! I would most definitely recommend Movers and Co. to anyone needing help with moving!"
Which Upper Allen movers offer specialty services?
Specialty moving services are not standard across every Upper Allen mover. Based on moveBuddha's review of 18 Upper Allen moving companies, here is what is available, how common each service is in this market, and which movers lead each category:
- Piano moving: 14 of 18 Upper Allen movers (77.78%) offer it, vs. 72.52% nationally. Geo. W. Weaver & Sons Inc. (4.5/5) is Upper Allen's top-rated piano mover.
- Antique handling: 9 of 18 Upper Allen movers (50.0%) offer it, vs. 46.28% nationally. Geo. W. Weaver & Sons Inc. (4.5/5) rates highest for antique care in Upper Allen.
- Art packing: 10 of 18 Upper Allen movers (55.56%) offer it, vs. 45.83% nationally. Geo. W. Weaver & Sons Inc. (4.5/5) rates highest for art packing in Upper Allen.
- Climate-controlled storage: 4 of 18 Upper Allen movers (22.22%) offer it, vs. 33.25% nationally. Charles E. Groff & Sons, Inc. (4.3/5) is Upper Allen's top-rated provider.
- Fragile-only packing: 7 of 18 Upper Allen movers (38.89%) offer it, vs. 23.87% nationally. The Armstrong Company (4.62/5) rates highest for fragile-only packing in Upper Allen.
How much does piano moving cost in Upper Allen?
Piano moving is available from 14 of 18 Upper Allen movers (77.78%), compared to 72.52% nationally. Geo. W. Weaver & Sons Inc. leads Upper Allen piano movers with a 4.5/5 moveBuddha score, followed by Spirit Moving Company LLC at 4.34/5. A standalone piano move in Upper Allen typically costs $760 to $3,325, depending on instrument type.
| Piano moving in Upper Allen | Details |
|---|---|
| Upper Allen movers offering this | 14 of 18 (77.78%) |
| National average | 72.52% |
| Top-rated Upper Allen piano movers | Geo. W. Weaver & Sons Inc., Spirit Moving Company LLC |
| Upright piano | $760 to $1,425 |
| Baby grand piano | $1,140 to $2,375 |
| Grand piano | $1,710 to $3,325 |
Upright pianos weigh 400 to 800 lbs. Grand pianos exceed 1,200 lbs. Trained crews use piano boards, straps, and padded blankets to prevent structural damage that standard moving equipment cannot safely manage. Bundling a piano into a household move with full-service movers is usually cheaper than hiring a piano-only carrier.
How much does antique handling cost in Upper Allen?
Antique handling is available from 9 of 18 Upper Allen movers (50.0%), compared to 46.28% nationally. Geo. W. Weaver & Sons Inc. (4.5/5) and The Armstrong Company (4.62/5) rate highest for antique care in Upper Allen. Adding antique handling to a household move adds $950 to $2,375 to the total cost.
| Antique handling in Upper Allen | Details |
|---|---|
| Upper Allen movers offering this | 9 of 18 (50.0%) |
| National average | 46.28% |
| Top-rated Upper Allen antique movers | Geo. W. Weaver & Sons Inc., The Armstrong Company |
| Added cost to a household move | $950 to $2,375 |
| Per-piece handling fee | $48 to $475 |
| Custom crating per item | $143 to $190 |
Custom crating and acid-free padding protect pieces that standard released-value coverage at $0.60/lb cannot adequately cover. A 50-lb antique valued at $5,000 receives only $30 under default protection, making full-value coverage the standard choice for heirloom and high-value items.
How much does art packing cost in Upper Allen?
Art packing is available from 10 of 18 Upper Allen movers (55.56%), compared to 45.83% nationally. Geo. W. Weaver & Sons Inc. (4.5/5) and The Armstrong Company (4.62/5) rate highest for art packing in Upper Allen. Per-piece art handling in Upper Allen runs $48 to $475, with custom crates adding $143 to $190 per item.
| Art packing in Upper Allen | Details |
|---|---|
| Upper Allen movers offering this | 10 of 18 (55.56%) |
| National average | 45.83% |
| Top-rated Upper Allen art movers | Geo. W. Weaver & Sons Inc., The Armstrong Company |
| Per-piece handling fee | $48 to $475 |
| Custom crating per item | $143 to $190 |
Archival materials and custom crates prevent UV exposure, humidity damage, and impact fractures that standard moving blankets cannot guard against for framed artwork and sculpture. Confirm the mover has direct experience with similar media before booking.
How much does climate-controlled storage cost in Upper Allen?
Climate-controlled storage is available from 4 of 18 Upper Allen movers (22.22%), compared to 33.25% nationally. Charles E. Groff & Sons, Inc. (4.3/5) and Fairprice Movers (4.48/5) rate highest for climate-controlled storage in Upper Allen. Storage-in-transit runs about $0.50 per cubic foot per month, putting a 1-bedroom load (about 514 cu ft) at roughly $244/month in Upper Allen.
| Climate-controlled storage in Upper Allen | Details |
|---|---|
| Upper Allen movers offering this | 4 of 18 (22.22%) |
| National average | 33.25% |
| Top-rated Upper Allen providers | Charles E. Groff & Sons, Inc., Fairprice Movers |
| Storage-in-transit rate | About $0.50 per cubic foot per month |
| 1-bedroom monthly estimate (~514 cu ft) | $244 |
Climate-controlled units regulate both temperature and humidity, preventing warping, cracking, and mold in wood furniture, vinyl records, and electronics that temperature-only storage cannot protect. This matters most for storage gaps longer than 30 days or for moves that span seasonal humidity swings.
How much does fragile-only packing cost in Upper Allen?
Fragile-only packing is available from 7 of 18 Upper Allen movers (38.89%), compared to 23.87% nationally. The Armstrong Company (4.62/5) and Maya's Movers LLC (4.3/5) rate highest for fragile-only packing in Upper Allen. Full professional packing runs $0.15 to $0.21 per pound; fragile-only packing covers dishes, glassware, mirrors, and lamps at a fraction of that total.
| Fragile-only packing in Upper Allen | Details |
|---|---|
| Upper Allen movers offering this | 7 of 18 (38.89%) |
| National average | 23.87% |
| Top-rated Upper Allen providers | The Armstrong Company, Maya's Movers LLC |
| Full professional packing rate | $0.15 to $0.21 per pound |
Fragile-only packing targets dishes, glassware, mirrors, and lamps without a full-service packing contract. Limiting professional packing to breakables keeps total packing cost down while covering the items most likely to break in transit.
What is the top-rated moving company in Upper Allen?
Zip to Zip Moving Inc (4.48/5 on moveBuddha) is the highest-rated moving company in Upper Allen, drawing on 95 verified customer reviews across Pennsylvania. The Upper Allen market averages 4.2/5 across 18 reviewed companies. Use the moveBuddha moving cost calculator to get a cost baseline before collecting quotes.
Frequently asked questions: moving in Upper Allen, PA
How much do movers cost in Upper Allen, PA?
Local movers in Upper Allen, PA charge by the hour. The PA average is $128/hour for a 2-person crew. Upper Allen's top-rated mover is Zip to Zip Moving Inc, earning a 4.48/5 on moveBuddha, drawing on 95 verified customer reviews across Pennsylvania.
Key cost factors for a Upper Allen move, based on moveBuddha's review data:
- Access fees: stairs, elevators, long carries, and shuttle service each add $75-$500+ when the truck can't load directly. Get these costs itemized in your estimate before signing.
- Deposit requirement: 6.0% of Upper Allen movers require a deposit to hold your move date. Confirm refund terms before paying.
- Full valuation coverage: 33.0% of Upper Allen movers (6.0 companies) offer it. The default released-value protection covers only $0.60 per pound. Full valuation coverage costs extra and covers replacement value.
- Hours on-site: local moves bill by the clock. Home size, floor access, elevator waits, and how much packing work the crew handles are the primary time drivers.
- Long-distance pricing: moves leaving Upper Allen across state lines are priced by shipment weight and mileage, not hourly. 78.0% of Upper Allen movers (14.0 companies) handle interstate moves. Fuel surcharges on long-distance moves typically add 8%-15% to transportation charges.
- Packing services: 100.0% of Upper Allen movers (18.0 companies) offer full packing, and 39.0% supply packing materials. Professional packing adds $0.15-$0.21 per pound on average.
DIY options like a rental truck or moving container reduce costs by roughly 30% compared to full-service moving, based on moveBuddha's analysis. Use the moving cost calculator to get a market-specific baseline before collecting quotes.
What do full-service movers in Upper Allen include, and what costs extra?
A standard full-service move in Upper Allen, PA includes loading, transport, and unloading. Basic furniture padding and simple disassembly/reassembly for bed frames and standard furniture pieces are included in the base rate. Packing, valuation upgrades, storage, crating, and specialty-item handling are add-ons billed separately. The table below shows what Upper Allen movers offer and what each add-on typically costs, based on moveBuddha's review data.
| Add-on service | % of Upper Allen movers | Typical cost impact |
|---|---|---|
| Full packing | 100.0% (18.0 companies) | +$0.15-$0.21 per pound on average |
| Packing materials | 39.0% | Priced per box or kit; confirm before booking |
| Storage | 78.0% | ~$0.50 per cubic foot per month; a 1-bedroom (~514 cu ft) runs ~$244/month |
| Full valuation coverage | 33.0% (6.0 companies) | 1%-2% of declared shipment value (~$300-$600 on a $30,000 shipment); default released-value protection pays only $0.60/lb |
| Crating (fragile/high-value items) | 67.0% (12.0 companies) | $150-$200 per item for antiques and artwork; $150-$400 for oversized pieces (safes, sectionals, appliances) |
| Labor-only (load/unload, no transport) | 22.0% (4.0 companies) | Hourly rate only; no truck or transport charge |
| Access fees (stairs, elevator, long carry, shuttle) | Situational | $75-$500+ when the truck can't load directly; shuttle service adds $0.08-$0.12 per pound with minimums starting around $200 |
Every add-on above requires written confirmation before booking. A binding estimate locks the final price. A non-binding estimate can change based on actual weight or time. See the hidden and unexpected moving costs guide for a full breakdown of what to request in writing.
Do movers in Upper Allen offer senior, military, or other discounts?
Upper Allen movers are tracked across 6 discount categories by moveBuddha, drawing on 95 verified customer reviews across Pennsylvania. The table below lists each discount type available from at least 1 Upper Allen mover, the percentage and count of companies offering it, and which specific movers to ask. Discount types with 0 confirmed Upper Allen movers are excluded. PA state averages appear where city-level data is unavailable.
| Discount type | % of Upper Allen movers | # of movers | Upper Allen movers offering it | Data source |
|---|---|---|---|---|
| Senior | 6.0% | 1.0 | -- | Upper Allen |
Ask each mover whether the discount applies to your specific move date, what proof of eligibility is required, and whether it stacks with seasonal pricing or off-peak rates. Discounts are not automatically applied. Request them at the quote stage, before signing.
How do I verify a Upper Allen mover is properly licensed?
Upper Allen mover licensing requirements depend on whether the move crosses state lines.
- Interstate move (leaving Pennsylvania): the mover must hold a USDOT number issued by the Federal Motor Carrier Safety Administration. Verify the number at safer.fmcsa.dot.gov and confirm the company name on your estimate matches the FMCSA record exactly.
- Intrastate move (within Pennsylvania): For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly.