Best Movers Near Port Townsend, WA (2026 Reviews)
BackBreakers NW is Port Townsend's top-rated local mover on moveBuddha, earning a 4.58/5 , followed by Hansen Bros Moving and Storage at 4.58/5. moveBuddha scored 24 movers based in Port Townsend out of 94 reviewed across Washington, drawing on 92 verified customer reviews across Washington.
Local movers in Port Townsend charge by the hour. The WA average is $182/hour for a 2-person crew. Use the moveBuddha moving cost calculator to get a fast cost baseline before you collect quotes.
How do Port Townsend moving companies compare?
Port Townsend's 24 reviewed moving companies are ranked by moveBuddha score, a composite of verified customer reviews, BBB rating, and proximity to Port Townsend, with a market average of 4.36/5, drawing on 92 verified customer reviews across Washington. The ranked list above also includes movers that serve Port Townsend from nearby locations, so scores reflect performance across the full local service area, not just companies with a Port Townsend address.
Proximity to Port Townsend is a ranking factor, so a mover ranked higher on the list may have a lower score than one ranked below. A nearby company can outrank a higher-scored mover based further out. Each company's positive review rate and BBB rating are included so you can compare quality and reputation side by side.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 96% | A+ | |||
| 85% | A+ | |||
| 93% | A+ | |||
| 93% | A+ | |||
| 67% | B- | |||
| 84% | A+ | |||
| 78% | A+ | |||
| 77% | A+ | |||
| 73% | A+ | |||
| 100% | A+ |
What are the top-rated moving companies in Port Townsend?
BackBreakers NW is Port Townsend's top-rated moving company on moveBuddha, earning a 4.58/5, followed by Hansen Bros Moving and Storage at 4.58/5.
Each review profile below covers pricing transparency, crew quality, and claims handling, the 3 factors most predictive of move-day outcome, alongside each company's BBB grade, years in business, and positive review rate.
moveBuddha scored 24 Port Townsend movers drawing on 92 verified customer reviews across Washington, with a market average score of 4.36/5. Rankings include movers based in Port Townsend and those serving the area from nearby locations. Proximity is a ranking factor, so a mover's position in the list below does not always correspond directly to its score.
- BackBreakers NW: 4.58 out of 5 stars
- Hansen Bros Moving and Storage: 4.58 out of 5 stars
- Keep Moving Inc: 4.58 out of 5 stars
- AmericaM Movers: 4.44 out of 5 stars
- United Moving & Storage Inc: 4.5 out of 5 stars
- Spaeth Transfer Inc: 4.5 out of 5 stars
- On The Go Moving and Storage: 4.48 out of 5 stars
- A Perfect Mover: 4.48 out of 5 stars
- College Hunks Hauling Junk & Moving: 4.56 out of 5 stars
- Gentle Giant Moving Company: 4.52 out of 5 stars
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. BackBreakers NW has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. BackBreakers NW has about 96% positive reviews across roughly 112 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from BackBreakers NW.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. BackBreakers NW emphasizes clear communication, careful handling.
Recent reviews
"We’ve used them on 3 occasions and each time they showed up on time with great attitudes and the tools, muscles, and know how to move and pack things efficiently and carefully."
"Backbreakers is the crew you want when you need help moving your stuff. They are always on time, professional, and great to work with. Very careful."
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Hansen Bros Moving and Storage has been in business for 136 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Hansen Bros Moving and Storage has about 85% positive reviews across roughly 367 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Hansen Bros Moving and Storage. Discounts may be available for groups like students.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Hansen Bros Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"Hansen Bros was recommended to us by our dad's new assisted living facility. Our two movers were great. They wrapped everything well, including a few pieces of art that I hadn't wrapped myself. They were also able to disassemble a heavy recliner that was going to be tricky to get out of a room--I didn't know it even came apart! They reassembled it at the new apartment and made sure it worked. Everything was moved with care. Overall a great experience and I will definitely use Hansen Bros again!"
"Hansen Bros. delivered the best moving experience I've ever had. From thorough pre-move communications to consistently friendly, efficient movers who treated my things with the utmost care
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Keep Moving Inc has been in business for 7 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Keep Moving Inc has about 93% positive reviews across roughly 327 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Keep Moving Inc.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Keep Moving Inc emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Couldn't be happier! Movers were fast, professional, and made sure my things were safe. Very polite, took direction well, and not a scratch on anything. I'd use Keep Moving again."
"Miguel and Peter did an amazing job! Professional and took care of my things like it was their own. Definitely recommend them if you're planning on getting movers."
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. AmericaM Movers has been in business for 5 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. AmericaM Movers has about 93% positive reviews across roughly 208 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from AmericaM Movers.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. AmericaM Movers emphasizes clear communication, careful handling.
Recent reviews
"Movers arrived right on time, treated our belongings with great care and worked so efficiently that we ended up on the very low end of our pre-move estimate."
"Andy and Kyle were professional and nothing in the move got damaged. Price was fair. Got a 10% military discount. Thank you for rocking it!"
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. United Moving & Storage Inc has been in business for 62 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. United Moving & Storage Inc has about 67% positive reviews across roughly 153 total reviews, with an average Yelp rating of 2.9.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from United Moving & Storage Inc, and United Moving & Storage Inc makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. United Moving & Storage Inc emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers were professional, efficient and friendly. The team who quoted and set up moving day was clear and responsive. Charges were fair and transparent. Would definitely use again!"
"Wonderful service! We used United Moving & Storage to store our new appliances and building materials during a year-long remodel. The team was courteous and responsive. Most importantly, they took excellent care of our items! Highly recommended!"
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Spaeth Transfer Inc has been in business for 102 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Spaeth Transfer Inc has about 84% positive reviews across roughly 170 total reviews, with an average Yelp rating of 2.8.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Spaeth Transfer Inc.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Spaeth Transfer Inc emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers that came out were fast, friendly, and careful with my items. They did a great job!"
"I worked with Tasha for my move from Seattle to Chicago. She was extremely responsive throughout the entire process and eased any concerns I had. Highly recommend and will use their services in the future."
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. On The Go Moving and Storage has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. On The Go Moving and Storage has about 78% positive reviews across roughly 267 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from On The Go Moving and Storage. Discounts may be available for groups like seniors.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. On The Go Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"The movers were professional, friendly, and INSANELY efficient. Everyone else in the house was amazed by how quick they were able to put basically everything I own into a truck."
"Fantastic communication and courtesy calls. Movers showed great respect, charm and hustle. Fair pricing. I am extremely happy with them!"
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. A Perfect Mover has been in business for 6 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. A Perfect Mover has about 77% positive reviews across roughly 39 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from A Perfect Mover, and A Perfect Mover makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. A Perfect Mover emphasizes clear communication, careful handling.
Recent reviews
"Gus and Ricardo are AMAZING! Our crew showed up on time and they were so efficient getting everything loaded up—it went so quick! Furniture put back together quickly, felt relieved after a stressful day. HIGHLY RECOMMEND."
"Billy, Jeremy, and Helios did an awesome job! Super kind, quick, and handled everything with care. Move was quoted for higher price/time, final total was much less. Appreciated the junk removal service, too. Would use again!"
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. College Hunks Hauling Junk & Moving has been in business for 8 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. College Hunks Hauling Junk & Moving has about 73% positive reviews across roughly 472 total reviews, with an average Yelp rating of 2.9.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from College Hunks Hauling Junk & Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. College Hunks Hauling Junk & Moving emphasizes clear communication, careful handling.
Recent reviews
"My movers were professional, fast, and handled my belongings with great care. Communication was excellent, and they were friendly the whole time. One of the best moving experiences! Highly recommend."
"Great experience! Appointment scheduled fast, everything removed quickly. The movers were professional and explained all the charges. Cost was very reasonable compared to other companies. Will use again!"
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 43 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 100% positive reviews across roughly 221 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"I had such a great experience with Gentle Giant Movers! Pavel and Devon were amazing from start to finish. They showed up right on time and were super friendly and professional... made moving look easy – they handled everything with care..."
"Our movers were amazing! We couldn’t ask for a better crew... Gentle Giant surpasses them all with their professionalism, attention to detail... care for our belongings and care for the house. We will always recommend Gentle Giant."
Which Port Townsend movers offer specialty services?
Specialty moving services are not standard across every Port Townsend mover. Based on moveBuddha's review of 24 Port Townsend moving companies, here is what is available, how common each service is in this market, and which movers lead each category:
- Piano moving: 19 of 24 Port Townsend movers (79.17%) offer it, vs. 72.52% nationally. BackBreakers NW (4.58/5) is Port Townsend's top-rated piano mover.
- Antique handling: 10 of 24 Port Townsend movers (41.67%) offer it, vs. 46.24% nationally. Hansen Bros Moving and Storage (4.58/5) rates highest for antique care in Port Townsend.
- Art packing: 12 of 24 Port Townsend movers (50.0%) offer it, vs. 45.76% nationally. AmericaM Movers (4.44/5) rates highest for art packing in Port Townsend.
- Climate-controlled storage: 3 of 24 Port Townsend movers (12.5%) offer it, vs. 33.2% nationally. Hansen Bros Moving and Storage (4.58/5) is Port Townsend's top-rated provider.
- Fragile-only packing: 4 of 24 Port Townsend movers (16.67%) offer it, vs. 23.83% nationally. AmericaM Movers (4.44/5) rates highest for fragile-only packing in Port Townsend.
How much does piano moving cost in Port Townsend?
Piano moving is available from 19 of 24 Port Townsend movers (79.17%), compared to 72.52% nationally. BackBreakers NW leads Port Townsend piano movers with a 4.58/5 moveBuddha score, followed by Hansen Bros Moving and Storage at 4.58/5. A standalone piano move in Port Townsend typically costs $872 to $3,815, depending on instrument type.
| Piano moving in Port Townsend | Details |
|---|---|
| Port Townsend movers offering this | 19 of 24 (79.17%) |
| National average | 72.52% |
| Top-rated Port Townsend piano movers | BackBreakers NW, Hansen Bros Moving and Storage |
| Upright piano | $872 to $1,635 |
| Baby grand piano | $1,308 to $2,725 |
| Grand piano | $1,962 to $3,815 |
Upright pianos weigh 400 to 800 lbs. Grand pianos exceed 1,200 lbs. Trained crews use piano boards, straps, and padded blankets to prevent structural damage that standard moving equipment cannot safely manage. Bundling a piano into a household move with full-service movers is usually cheaper than hiring a piano-only carrier.
How much does antique handling cost in Port Townsend?
Antique handling is available from 10 of 24 Port Townsend movers (41.67%), compared to 46.24% nationally. Hansen Bros Moving and Storage (4.58/5) and United Moving & Storage Inc (4.5/5) rate highest for antique care in Port Townsend. Adding antique handling to a household move adds $1,090 to $2,725 to the total cost.
| Antique handling in Port Townsend | Details |
|---|---|
| Port Townsend movers offering this | 10 of 24 (41.67%) |
| National average | 46.24% |
| Top-rated Port Townsend antique movers | Hansen Bros Moving and Storage, United Moving & Storage Inc |
| Added cost to a household move | $1,090 to $2,725 |
| Per-piece handling fee | $55 to $545 |
| Custom crating per item | $164 to $218 |
Custom crating and acid-free padding protect pieces that standard released-value coverage at $0.60/lb cannot adequately cover. A 50-lb antique valued at $5,000 receives only $30 under default protection, making full-value coverage the standard choice for heirloom and high-value items.
How much does art packing cost in Port Townsend?
Art packing is available from 12 of 24 Port Townsend movers (50.0%), compared to 45.76% nationally. AmericaM Movers (4.44/5) and United Moving & Storage Inc (4.5/5) rate highest for art packing in Port Townsend. Per-piece art handling in Port Townsend runs $55 to $545, with custom crates adding $164 to $218 per item.
| Art packing in Port Townsend | Details |
|---|---|
| Port Townsend movers offering this | 12 of 24 (50.0%) |
| National average | 45.76% |
| Top-rated Port Townsend art movers | AmericaM Movers, United Moving & Storage Inc |
| Per-piece handling fee | $55 to $545 |
| Custom crating per item | $164 to $218 |
Archival materials and custom crates prevent UV exposure, humidity damage, and impact fractures that standard moving blankets cannot guard against for framed artwork and sculpture. Confirm the mover has direct experience with similar media before booking.
How much does climate-controlled storage cost in Port Townsend?
Climate-controlled storage is available from 3 of 24 Port Townsend movers (12.5%), compared to 33.2% nationally. Hansen Bros Moving and Storage (4.58/5) and On The Go Moving and Storage (4.48/5) rate highest for climate-controlled storage in Port Townsend. Storage-in-transit runs about $0.50 per cubic foot per month, putting a 1-bedroom load (about 514 cu ft) at roughly $280/month in Port Townsend.
| Climate-controlled storage in Port Townsend | Details |
|---|---|
| Port Townsend movers offering this | 3 of 24 (12.5%) |
| National average | 33.2% |
| Top-rated Port Townsend providers | Hansen Bros Moving and Storage, On The Go Moving and Storage |
| Storage-in-transit rate | About $0.50 per cubic foot per month |
| 1-bedroom monthly estimate (~514 cu ft) | $280 |
Climate-controlled units regulate both temperature and humidity, preventing warping, cracking, and mold in wood furniture, vinyl records, and electronics that temperature-only storage cannot protect. This matters most for storage gaps longer than 30 days or for moves that span seasonal humidity swings.
How much does fragile-only packing cost in Port Townsend?
Fragile-only packing is available from 4 of 24 Port Townsend movers (16.67%), compared to 23.83% nationally. AmericaM Movers (4.44/5) and Spaeth Transfer Inc (4.5/5) rate highest for fragile-only packing in Port Townsend. Full professional packing runs $0.15 to $0.21 per pound; fragile-only packing covers dishes, glassware, mirrors, and lamps at a fraction of that total.
| Fragile-only packing in Port Townsend | Details |
|---|---|
| Port Townsend movers offering this | 4 of 24 (16.67%) |
| National average | 23.83% |
| Top-rated Port Townsend providers | AmericaM Movers, Spaeth Transfer Inc |
| Full professional packing rate | $0.15 to $0.21 per pound |
Fragile-only packing targets dishes, glassware, mirrors, and lamps without a full-service packing contract. Limiting professional packing to breakables keeps total packing cost down while covering the items most likely to break in transit.
What is the top-rated moving company in Port Townsend?
BackBreakers NW (4.58/5 on moveBuddha) is the highest-rated moving company in Port Townsend, drawing on 92 verified customer reviews across Washington. The Port Townsend market averages 4.36/5 across 24 reviewed companies. Use the moveBuddha moving cost calculator to get a cost baseline before collecting quotes.
Frequently asked questions: moving in Port Townsend, WA
How much do movers cost in Port Townsend, WA?
Local movers in Port Townsend, WA charge by the hour. Based on moveBuddha's data from 3 Port Townsend movers, hourly rates in this market range from $125/hour to $180/hour, with a median of $150/hour. Port Townsend's top-rated mover is BackBreakers NW, earning a 4.58/5 on moveBuddha, drawing on 92 verified customer reviews across Washington.
Key cost factors for a Port Townsend move, based on moveBuddha's review data:
- Access fees: stairs, elevators, long carries, and shuttle service each add $75-$500+ when the truck can't load directly. Get these costs itemized in your estimate before signing.
- Deposit requirement: 25.0% of Port Townsend movers require a deposit to hold your move date. Confirm refund terms before paying.
- Full valuation coverage: 46.0% of Port Townsend movers (11.0 companies) offer it. The default released-value protection covers only $0.60 per pound. Full valuation coverage costs extra and covers replacement value.
- Hours on-site: local moves bill by the clock. Home size, floor access, elevator waits, and how much packing work the crew handles are the primary time drivers.
- Long-distance pricing: moves leaving Port Townsend across state lines are priced by shipment weight and mileage, not hourly. 79.0% of Port Townsend movers (19.0 companies) handle interstate moves. Fuel surcharges on long-distance moves typically add 8%-15% to transportation charges.
- Packing services: 96.0% of Port Townsend movers (23.0 companies) offer full packing, and 29.0% supply packing materials. Professional packing adds $0.15-$0.21 per pound on average.
DIY options like a rental truck or moving container reduce costs by roughly 30% compared to full-service moving, based on moveBuddha's analysis. Use the moving cost calculator to get a market-specific baseline before collecting quotes.
What do full-service movers in Port Townsend include, and what costs extra?
A standard full-service move in Port Townsend, WA includes loading, transport, and unloading. Basic furniture padding and simple disassembly/reassembly for bed frames and standard furniture pieces are included in the base rate. Packing, valuation upgrades, storage, crating, and specialty-item handling are add-ons billed separately. The table below shows what Port Townsend movers offer and what each add-on typically costs, based on moveBuddha's review data.
| Add-on service | % of Port Townsend movers | Typical cost impact |
|---|---|---|
| Full packing | 96.0% (23.0 companies) | +$0.15-$0.21 per pound on average |
| Packing materials | 29.0% | Priced per box or kit; confirm before booking |
| Storage | 79.0% | ~$0.50 per cubic foot per month; a 1-bedroom (~514 cu ft) runs ~$280/month |
| Full valuation coverage | 46.0% (11.0 companies) | 1%-2% of declared shipment value (~$300-$600 on a $30,000 shipment); default released-value protection pays only $0.60/lb |
| Crating (fragile/high-value items) | 67.0% (16.0 companies) | $150-$200 per item for antiques and artwork; $150-$400 for oversized pieces (safes, sectionals, appliances) |
| Labor-only (load/unload, no transport) | 42.0% (10.0 companies) | Hourly rate only; no truck or transport charge |
| Access fees (stairs, elevator, long carry, shuttle) | Situational | $75-$500+ when the truck can't load directly; shuttle service adds $0.08-$0.12 per pound with minimums starting around $200 |
Every add-on above requires written confirmation before booking. A binding estimate locks the final price. A non-binding estimate can change based on actual weight or time. See the hidden and unexpected moving costs guide for a full breakdown of what to request in writing.
Do movers in Port Townsend offer senior, military, or other discounts?
Port Townsend movers are tracked across 6 discount categories by moveBuddha, drawing on 92 verified customer reviews across Washington. The table below lists each discount type available from at least 1 Port Townsend mover, the percentage and count of companies offering it, and which specific movers to ask. Discount types with 0 confirmed Port Townsend movers are excluded. WA state averages appear where city-level data is unavailable.
| Discount type | % of Port Townsend movers | # of movers | Port Townsend movers offering it | Data source |
|---|---|---|---|---|
| Senior | 8.0% | 2.0 | On The Go Moving and Storage | Port Townsend |
| Military | 8.0% | 2.0 | -- | Port Townsend |
| Student | 8.0% | 2.0 | Hansen Bros Moving and Storage | Port Townsend |
Ask each mover whether the discount applies to your specific move date, what proof of eligibility is required, and whether it stacks with seasonal pricing or off-peak rates. Discounts are not automatically applied. Request them at the quote stage, before signing.
How we chose the best moving companies in Port Townsend
moveBuddha's moving analyst team evaluated 94 Washington moving companies using a five-factor weighted scoring system: customer satisfaction (40%), dispute resolution (20%), industry reputation (15%), online reputation (15%), and service options (10%).
That scoring system draws on moveBuddha's dataset of 1,000+ live price points and research across 4,500+ movers nationwide, so you're getting recommendations built on real market data, not just review aggregation
- Customer satisfaction (40%): The company consistently completes moves on time, communicates proactively, and delivers within the estimated cost. These factors matter most when hiring a mover.
- Dispute resolution (20%): Problems happen in every industry. We reward companies that take clear ownership of issues and make genuine, documented efforts to resolve them.
- Industry reputation (15%): The company holds standing in professional moving organizations and participates in industry oversight, which signals accountability beyond customer reviews alone.
- Online reputation (15%): The company maintains accurate, up-to-date information online and responds promptly and professionally to customer inquiries and complaints.
- Service options (10%): We favor companies that offer full packing, storage, specialty item handling, and expedited delivery. These services matter on a complex move.
Read our complete moving company rating methodology for the full scoring breakdown.