Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
87%
across 99 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
3
founded 2023
FMCSA Status
Active
Flex Moving & Storage is a 4.4/5-rated Florida moveBuddha-partnered mover, operating since 2023 (3 years in business). Flex Moving & Storage earns 87% positive reviews across 99 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 3 years in business with 87% positive customer reviews across 99 verified reviews.
- Scale: 3 trucks operating across Florida
- Industry experience: 4.42/5
- Customer service: 4.72/5
- Review quality: 4.34/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Helpful movers
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 87% positive reviews across roughly 99 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"I couldn’t be more impressed with Tay and Dante’s service. From start to finish, the team was professional, efficient, and careful with all of my belongings. The movers arrived on time, were friendly, and handled everything with great care."
"John and crew were on time and fantastic throughout the entire move. Very helpful. He was able to make a very stressful day enjoyable. He took care of our personal items as if they were his own. Would definitely recommend."
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What do customers say about Flex Moving & Storage?
Across 99 verified customer reviews from multiple platforms, 87% are positive, 12% are negative, and 1% are neutral.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Flex Moving & Storage throughout the moving process.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
Sample positive reviews
Cameron McCoy, Google
"I couldn’t be more impressed with Tay and Dante’s service. From start to finish, the team was professional, efficient, and careful with all of my belongings. The movers arrived on time, were friendly, and handled everything with great care."
Jayme Fingerman, Google
"John and crew were on time and fantastic throughout the entire move. Very helpful. He was able to make a very stressful day enjoyable. He took care of our personal items as if they were his own. Would definitely recommend."
Susana Hernandez, Google
"I am very pleased and grateful to have been serviced by Trey, George and Elvis. Trey is a master builder who took the lead from seamlessly orchestrating the pickup of my furniture to assembling my kids bunk bed once home."
Sample negative reviews
Lisa Bisa, Google
"The movers were slackers and extremely unprofessional—constantly lying and never taking accountability for their actions. It took them 9 hours, 2pm to 11pm, to move a small studio apartment that’s only 30 minutes away. During the moving process, my desk surface has been bent due to the way your movers stacked two large clothing packages on top of it. This caused visible damage."
lkaire 33, Google
"I don't even know where to begin. They only sent one mover to move my entire 2500 square foot home when I was promised two movers. Nobody spoke English to communicate. They broke several items in my home including two dressers, a storage cabinet and my king sized mattress Worth $4,000 and gave me a refund of $102."
Anthony Spoto, Google
"Very first time using this company and very last time. The movers were respectful and patient but totally inefficient. Not only were we way overcharged but broke our property in midst of the move. $100 item was shattered into pieces and only refunded $6 for it."
Sample neutral reviews
Sam Peoples, Google
"My recent move with Flex had both positives and negatives. Movers arrived late, only brought two people (one inexperienced), and couldn’t fit all my belongings. There was miscommunication on pricing, unexpected charges, and damage to my couch and dryer."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/06/2026 |
| Fleet size | 3 power units | 04/06/2026 |
| FMCSA inspections | 0 total inspections | 04/06/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Flex Moving & Storage's active status on the Florida licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Jacksonville
- Tampa
- San Diego
- Miami
- West Palm Beach
- Tucson
- Atlanta
- Los Angeles
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- Houston
- San Antonio
- Arlington
- Phoenix
- Orlando
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Customers rave about Flex Moving & Storage’s professional, friendly staff and efficient, helpful movers. Out of 99 reviews, 87% are positive, highlighting quick moves, strong communication, and a courteous team. Many mention how the crew made stressful moves easier and handled belongings with care. Flex’s staff often go above and beyond, earning high recommendations and repeat business. On the downside, 12% of feedback points to issues like damaged items, surprise charges, and poor communication. Some customers report delays, billing confusion, or property mishandling. Compared to other moving companies, Flex stands out for its personable service and reliability, but a few customers experienced problems with item care and billing transparency. Most customers are satisfied, but those with negative experiences cite significant concerns.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Flex Moving & Storage compare to other St. Petersburg movers?
Flex Moving & Storage ranks alongside the top full-service movers in St. Petersburg on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top St. Petersburg movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
96% | A+ | ||
|
4.7 |
83% | A- | ||
|
4.42 |
97% | A+ | ||
|
4.52 |
82% | A- | ||
|
4.56 |
76% | A+ | ||
|
4.48 |
84% | A+ | ||
|
4.4 |
87% | B | ||
|
4.58 |
91% | A+ | ||
|
4.5 |
73% | A+ | ||
|
4.52 |
87% | A |
How Flex Moving & Storage's ratings compare to other St. Petersburg movers
Flex Moving & Storage's Yelp rating (1.0/5) is lower than the average across the 42 movers analyzed in St. Petersburg, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 1.0/5 | -- |
| St. Petersburg movers | 3.1/5 | 42 movers |
| Florida movers | 3.2/5 | 228 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.4/5 moveBuddha score with 87% positive customer reviews across 99 verified reviews. With 3 years in business and 3 trucks operating across Florida, Flex Moving & Storage is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Florida state regulator database.
How does Flex Moving & Storage's review score compare to other Florida movers?
Flex Moving & Storage earns 87% positive customer reviews across 99 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Flex Moving & Storage's Yelp rating lower than other sources?
Flex Moving & Storage's 1.0/5 Yelp rating across 2 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Florida. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 3 years, founded in 2023. The company holds active FMCSA registration.
How do I choose the right St. Petersburg moving company?
To pick the best St. Petersburg mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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