Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
75%
across 132 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
3
founded 2023
FMCSA Status
Active
Flex Moving & Storage is a 4.3/5-rated Pennsylvania moveBuddha-partnered mover, operating since 2023 (3 years in business). Flex Moving & Storage earns 75% positive reviews across 132 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 3 years in business with 75% positive customer reviews across 132 verified reviews.
- Scale: 3 trucks operating across Pennsylvania
- Industry experience: 4.42/5
- Customer service: 3.86/5
- Review quality: 4.66/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 75% positive reviews across roughly 132 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"James and Mike C went above and beyond for my move, hauling items up four flights of stairs and being friendly and easy to communicate with."
"James C and Micheal were awesome in helping me move to my first apartment. Everything went smooth and they went above and beyond making sure everything was how I wanted it."
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What do customers say about Flex Moving & Storage?
Across 132 verified customer reviews from multiple platforms, 75% are positive, 24% are negative, and 2% are neutral.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Flex Moving & Storage
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Sample positive reviews
Christine Rowland, Google
"James and Mike C went above and beyond for my move, hauling items up four flights of stairs and being friendly and easy to communicate with."
Destiny Lewis, Google
"James C and Micheal were awesome in helping me move to my first apartment. Everything went smooth and they went above and beyond making sure everything was how I wanted it."
Elba Gonzalez, Google
"They handled all of my belongings with care, worked efficiently, and stayed professional the entire time. Not only did they move everything smoothly, but they also arrived earlier than expected."
Sample negative reviews
Jennifer Hocevar, Google
"Left us in a huge bind on scheduled moving day. We scheduled with them a month prior and paid a deposit. On the day, they canceled and no one called back. Unreliable and unprofessional."
Janay Johnson, Google
"The estimate they gave me was completely inaccurate. I was quoted $420-$540, but it took 9 hours and cost over $1200. My furniture arrived damaged and broken."
Paul Mackarey, Google
"Very unorganized. They showed up 2 hours late and did not take responsibility for it. The only reason I am giving 2 stars is because the movers where exceptional."
Sample neutral reviews
B Rose, Google
"If i can store my useless items anywhere . flexbox mobile storage facility os perfect for me!"
Tiffany Y., Yelp
"After four months of back and forth communication with Flexbox, I finally received my refund check. I appreciate the effort Ed went through to ensure that the check was delivered to me."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/07/2026 |
| Fleet size | 3 power units | 05/07/2026 |
| FMCSA inspections | 0 total inspections | 05/07/2026 |
For decades movers In Pennsylvania were regulated by the Public Utility Commission (PUC). Each company was issued a PUC Number and was required to abide by a universal publicly published tariff that established the rates movers could charge for various services. Now, some sources claim that the PUC no longer regulates in-state movers, and it appears as though the PUC’s website is no longer functioning. So if you’re moving within Pennsylvania, you’ll want to address these issues with your moving company representative and if possible, contact the state directly. You can verify Flex Moving & Storage's active status on the Pennsylvania licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Jacksonville
- Tampa
- San Diego
- Miami
- West Palm Beach
- Tucson
- Atlanta
- Los Angeles
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Nashville
- Salt Lake City
- Austin
- Dallas
- Houston
- San Antonio
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Flex Moving & Storage stands out for its hardworking, professional staff and efficient moving process. Out of 132 reviews analyzed, 75% were positive, highlighting careful handling of belongings, quick moves, and movers who go the extra mile. Customers frequently mention friendly, polite teams who make stressful moves easier and handle items with care. Many also appreciate the helpful attitude of the movers and their ability to adapt to challenging situations, such as tight stairways or last-minute requests. On the downside, 23.5% of feedback points to issues with communication, unexpected charges, and delays. Some customers report difficulty reaching the company, inaccurate estimates, or last-minute cancellations. A few mention being charged more than quoted or experiencing delays in arrival or delivery. Compared to other moving companies, Flex Moving & Storage receives high marks for its staff’s professionalism and efficiency, but falls short in reliability and transparency for some clients. The company’s strengths are in its moving crews, while office-side communication and billing practices need improvement.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Pennsylvania moving costs across all home sizes and service types, see our Pennsylvania moving cost guide.
How does Flex Moving & Storage compare to other Philadelphia movers?
Flex Moving & Storage ranks alongside the top full-service movers in Philadelphia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Philadelphia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
98% | A+ | ||
|
4.52 |
70% | F | ||
|
4.52 |
92% | A+ | ||
|
4.42 |
88% | NR | ||
|
4.48 |
47% | A | ||
|
4.42 |
63% | A+ | ||
|
4.36 |
88% | A+ | ||
|
4.7 |
95% | A+ | ||
|
4.3 |
75% | NR | ||
|
4.38 |
88% | A+ |
How Flex Moving & Storage's ratings compare to other Philadelphia movers
Flex Moving & Storage's Yelp rating (3.2/5) is in line with the average across the 68 movers analyzed in Philadelphia, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 3.2/5 | -- |
| Philadelphia movers | 3.3/5 | 68 movers |
| Pennsylvania movers | 3.5/5 | 105 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.3/5 moveBuddha score with 75% positive customer reviews across 132 verified reviews. With 3 years in business and 3 trucks operating across Pennsylvania, Flex Moving & Storage is a solid option to consider for Pennsylvania moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Pennsylvania state regulator database.
How does Flex Moving & Storage's review score compare to other Pennsylvania movers?
Flex Moving & Storage earns 75% positive customer reviews across 132 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Pennsylvania. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Pennsylvania full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 3 years, founded in 2023. The company holds active FMCSA registration.
How do I choose the right Philadelphia moving company?
To pick the best Philadelphia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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