Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
97%
across 317 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
4
founded 2022
FMCSA Status
Active
Flex Moving & Storage is a 4.5/5-rated Florida moveBuddha-partnered mover, operating since 2022 (4 years in business). Flex Moving & Storage earns 97% positive reviews across 317 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 4 years in business with 97% positive customer reviews across 317 verified reviews.
- Scale: 3 trucks operating across Florida
- Industry experience: 4.42/5
- Customer service: 5/5
- Review quality: 4.34/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Quick moving process
Good communication
Helpful movers
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 97% positive reviews across roughly 317 total reviews, with an average Yelp rating of 2.6.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Joshua was prompt, respectful and very helpful. Thank you for your help"
"Laurence Taylor was amazing very communicative and excellent service."
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What do customers say about Flex Moving & Storage?
Across 317 verified customer reviews from multiple platforms, 97% are positive, 3% are negative, and 0% are neutral.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Flex Moving & Storage throughout the moving process.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
Positive Flex Moving & Storage Reviews
Julian Diaz, Google
"Joshua was prompt, respectful and very helpful. Thank you for your help"
Martha Castaneda, Google
"Laurence Taylor was amazing very communicative and excellent service."
Jessica Davis, Google
"Amazing movers!! Robert and Denis finished my entire 2 bedroom move in less than 3 hours. Professional and very respectful of my belongings. 5 ⭐️"
Negative Flex Moving & Storage Reviews
Yelp
"They cost my dad probably over 8k of damages of his items that are now cracked or scratched or outright damaged. And somehow have the audacity of CHARGING his card for even MORE... We have tried to get this resolved and it's been over a month now..."
Keva Lammie, Google
"My mum was moving... Problem #3 There are many missing items including dining room chair, a night stand table, a mattress, a framed mirror and a TV... In the end, I do NOT RECOMMEND flex storage."
Margge E., Yelp
"If I could leave zero stars I would. Moving out...they dropped a sofa, caused holes in the wall, dragged furniture, broke fragile boxes... I filled claims and heard back this morning that they are giving me a whopping $335 for the damage..."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/12/2026 |
| Fleet size | 3 power units | 04/12/2026 |
| FMCSA inspections | 0 total inspections | 04/12/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Flex Moving & Storage's active status on the Florida licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Tampa
- San Diego
- West Palm Beach
- Tucson
- Atlanta
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- San Antonio
- Houston
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Customers rave about the fast, polite, and professional crew at Flex Moving & Storage. Nearly every review notes staff friendliness and movers who handle items with care, complete moves quickly, and communicate well through the process. Many appreciate simple booking, clear pricing, and going above and beyond to help. Flex stands out for having far more consistently positive feedback and responsiveness than typical moving companies. A handful of reports mention problems such as property damage, extra fees, or trouble getting hold of support, including slow resolution on claims for damages or lost items. These negative experiences do not reflect the norm but are issues seen in any moving service. Out of 317 reviews, 96.8% praise Flex for efficiency, professionalism, and helpful movers, while 3.2% flagged concerns mainly about damage to property, surprise charges, or lack of communication.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Florida moving costs across all home sizes and service types, see our Florida moving cost guide.
How does Flex Moving & Storage compare to other Miami movers?
Flex Moving & Storage ranks alongside the top full-service movers in Miami on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Miami movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
36% | B+ | ||
|
4.5 |
99% | A | ||
|
4.56 |
77% | A+ | ||
|
4.38 |
89% | A+ | ||
|
4.44 |
70% | A+ | ||
|
4.38 |
88% | A+ | ||
|
4.72 |
80% | A+ | ||
|
4.36 |
94% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.44 |
88% | A+ |
How Flex Moving & Storage's ratings compare to other Miami movers
Flex Moving & Storage's Yelp rating (2.6/5) is lower than the average across the 44 movers analyzed in Miami, which carry an average Yelp rating of 3.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 2.6/5 | -- |
| Miami movers | 3.2/5 | 44 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.5/5 moveBuddha score with 97% positive customer reviews across 317 verified reviews. With 4 years in business and 3 trucks operating across Florida, Flex Moving & Storage is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Florida state regulator database.
How does Flex Moving & Storage's review score compare to other Florida movers?
Flex Moving & Storage earns 97% positive customer reviews across 317 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Flex Moving & Storage's Yelp rating lower than other sources?
Flex Moving & Storage's 2.6/5 Yelp rating across 52 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Florida. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 4 years, founded in 2022. The company holds active FMCSA registration.
How do I choose the right Miami moving company?
To pick the best Miami mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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