Flex Moving & Storage Review 2026 (Orlando, FL)
Fact Checked by:
Positive
Reviews
93%
across 255 reviews
moveBuddha
Score
4.6/5
based on moveBuddha methodology
Years in
Business
4
founded 2022
FMCSA
Status
Active
Flex Moving & Storage is a 4.6/5-rated Florida moveBuddha-partnered mover, operating since 2022 (4 years in business). Flex Moving & Storage earns 93% positive reviews across 255 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 4 years in business with 93% positive customer reviews (255 verified reviews)
- Scale: 3 trucks operating across Florida
- Industry experience: 4.42/5
- Customer service: 5/5
- Review quality: 4.66/5
- Quote accuracy: 4.24/5
Flex Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 53% of Orlando movers (56% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 93% of Orlando movers (85% nationally)
What this Flex Moving & Storage review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.6
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 93% positive reviews across roughly 255 total reviews, with an average Yelp rating of 2.5.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Gino, Sam, and TJ were the best! They moved all our stuff quickly and within the time frame quoted. Pricing was reasonable and they were so friendly and took great care of our things. We wouldn’t hesitate to use this service again."
"Twishawn G., E, Imani, and Quinton were AMAZING! I moved 250 boxes of books (and a little furniture) across Orlando...prompt, kind, careful, and quick. It was a great experience, and I highly recommend them."
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What do customers say about Flex Moving & Storage?
Flex Moving & Storage pulls in 93% positive reviews out of 255 verified ratings from multiple platforms, 6% negative, and 1% neutral.
What customers like most about Flex Moving & Storage
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
Positive Flex Moving & Storage Reviews
Rebecca Hahn, Google
"Gino, Sam, and TJ were the best! They moved all our stuff quickly and within the time frame quoted. Pricing was reasonable and they were so friendly and took great care of our things. We wouldn’t hesitate to use this service again."
Gail Davidson, Google
"Twishawn G., E, Imani, and Quinton were AMAZING! I moved 250 boxes of books (and a little furniture) across Orlando...prompt, kind, careful, and quick. It was a great experience, and I highly recommend them."
bluestarjvvb, Google
"From booking to unloading at my new place, exceptional experience. Adrian and Ricky made the move a million times easier and definitely helped ease the stress. Wonderful men, would recommend a hundred times. THANK YOU!"
Negative Flex Moving & Storage Reviews
Yelp
"Absolutely insane how a company that mistreated our items so badly and was so unprofessional during as well as after...They cost my dad probably over 8k of damages of his items that are now cracked or scratched...CHARGING his card for even MORE than he was originally quoted...We have tried to get this resolved and it's been over a month now of disputing...they have started to avoid our calls and refuse to contact us back."
Juliana Estupinan, Google
"This is the worse moving company be very careful...they said they are gonna charge $450 they end it up charging over 1k. Also broken tv and broken bed...they don’t have answers WORSE MOVING COMPANY."
Chandler Branco, Google
"All my belongings were stolen! Flex don’t have GPS on their trailers even though it’s explicitly advertised as 24/7 monitored units...I am still waiting for any type of support. Flex did not provide anything. My FLEX trailer did not have any type of tracking device..."
Neutral Flex Moving & Storage Reviews
Nicole Virgo, Google
"Customer service made it right! Initially the move was to be started at 8am...first staff arrived at 10:45am, pace picked up once more arrived. Some minor scuffs and scratches but the later team was great."
Shahla Nikpour, Google
"Awesome crew, John, Jeron, and Derek were flawless! But do not use this company they rip you off!"
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Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage is FMCSA-registered and active, operating under the legal name FLEX MOVING INC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/11/2026 |
| Fleet size | 3 power units | 04/11/2026 |
Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services. You can verify Flex Moving & Storage's active status on the Florida licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Tampa
- San Diego
- Miami
- West Palm Beach
- Washington DC
- Washington DC
- Tucson
- Philadelphia
- Atlanta
- Fontana
- Boston
- East Nassau
- Nashville
- Salt Lake City
- Austin
- Dallas
- San Antonio
- Houston
- Arlington
- Phoenix
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
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How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.4/5 average among Orlando movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.66/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Flex Moving & Storage draws high praise for its friendly, professional staff and reliable efficiency, based on input from 255 customers—over 93% of which were positive. Most customers highlight courteous team members, careful handling of possessions, and a fast, seamless moving process. Many reviews point out that movers were prompt, helpful, and ensured belongings arrived undamaged. Customers also report clear communication from drivers and staff. On the downside, a small number of clients complain about damaged items, hidden or inflated charges, and poor communication—or even lack of response—when resolving complaints. Instances of severe damage or loss are rare but mentioned; some customers describe difficulties with insurance, follow-ups, or recovering property, especially compared to competitors that prioritize transparency and tracking. Flex's high percentage of positive feedback marks it above many moving companies, but the negative feedback focuses on significant concerns like property damage and billing overages, issues that set it apart from top-tier rivals. Most experiences exceed expectations, yet some caution is warranted regarding clear policies and claims support.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Orlando charge an average of $249/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Florida move
$962 – $2,194
How does Flex Moving & Storage compare to other Orlando movers?
Flex Moving & Storage ranks alongside the top full-service movers in Orlando on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Orlando movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
87% | A+ | ||
|
4.58 |
78% | A+ | ||
|
4.56 |
71% | A+ | ||
|
4.58 |
68% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.52 |
96% | A+ | ||
|
4.44 |
100% | A+ | ||
|
4.5 |
77% | A+ | ||
|
4.52 |
99% | A+ |
How Flex Moving & Storage's ratings compare to other Orlando movers
Flex Moving & Storage's Yelp rating (2.5/5) is lower than the average across the 40 movers analyzed in Orlando, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 2.5/5 | -- |
| Orlando movers | 3.6/5 | 40 movers |
| Florida movers | 3.2/5 | 229 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.6/5 moveBuddha score, backed by 93% positive customer reviews across 255 verified reviews. Over 4 years in business and 3 trucks operating across Florida, Flex Moving & Storage has built a reputation for professional and polite staff and efficient service, making it worth a look for your Florida move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Flex Moving & Storage
Does Flex Moving & Storage offer labor-only moving?
Yes, Flex Moving & Storage offers labor-only moving for customers who rent their own truck or container. Only 53% of Orlando movers offer this service, compared to 56% nationally.
Is Flex Moving & Storage a legitimate, licensed mover?
Yes, Flex Moving & Storage is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the Florida state regulator database.
How does Flex Moving & Storage's review score compare to other Florida movers?
Flex Moving & Storage earns 93% positive customer reviews across 255 verified customer reviews. Its composite moveBuddha score is 4.6/5. That's above the 86% average among Orlando movers, and above the 84% Florida average.
Why is Flex Moving & Storage's Yelp rating lower than other sources?
Flex Moving & Storage's 2.5/5 Yelp rating across 64 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
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