Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
92%
across 77 reviews
moveBuddha Score
4.7/5
based on moveBuddha methodology
Years in Business
4
founded 2022
FMCSA Status
Active
Flex Moving & Storage is a 4.7/5-rated Texas moveBuddha-partnered mover, operating since 2022 (4 years in business). Flex Moving & Storage earns 92% positive reviews across 77 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
Ready to see what Flex Moving & Storage would cost for your move?
Get a free, no-obligation quote in under 60 seconds. No deposit required.
Flex Moving & Storage at a glance
- Track record: 4 years in business with 92% positive customer reviews across 77 verified reviews.
- Scale: 3 trucks operating across Texas
- Industry experience: 4.42/5
- Customer service: 5/5
- Review quality: 5/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Helpful movers
Show details Hide details
Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 5.0
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 92% positive reviews across roughly 77 total reviews, with an average Yelp rating of 4.0.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Best moving company in NYC! Hard working, efficient and meticulous. Accommodating and get things done in lightning speed. Totally recommend for any residential or commercial moves!"
"Professional, courteous, fair pricing, reliable and available. These gentlemen actually care when handling, packing and transporting your stuff. GO TO FLEX!"
DOT number
Address
Payment methods
Phone
Website
What do customers say about Flex Moving & Storage?
Across 77 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about Flex Moving & Storage
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Flex Moving & Storage Reviews
Yelp
"Best moving company in NYC! Hard working, efficient and meticulous. Accommodating and get things done in lightning speed. Totally recommend for any residential or commercial moves!"
Yelp
"Professional, courteous, fair pricing, reliable and available. These gentlemen actually care when handling, packing and transporting your stuff. GO TO FLEX!"
Yelp
"Crew arrived on time and worked very fast. Furniture was covered very well and not a single scratch on anything! Highly recommend Flex Moving for all your local and long distance moving needs!"
Negative Flex Moving & Storage Reviews
cassidi, Google
"My experience...incredibly disappointing. Movers unprepared, broke furniture, didn't cover wooden items. Had to explain basics to crew. Worst moving experience I have ever had. Movers not trained."
Bernett, Google
"They crammed my furniture in a trailer and everything was damaged—refrigerator, sofa, drawer broken. Worst moving experience. Please go elsewhere."
Yelp
"Movers were late by over 2 hours on 2 occasions costing me more money and time. Slight damage on an artwork due to the move. Not very professional."
Neutral Flex Moving & Storage Reviews
Shaun Snyder, Google
"The guys that came to help were great, but they did break a ceiling fan. Claims process took a while, but they eventually resolved all the issues."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/11/2026 |
| Fleet size | 3 power units | 04/11/2026 |
| FMCSA inspections | 0 total inspections | 04/11/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Flex Moving & Storage's active status on the Texas licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Tampa
- Miami
- San Diego
- West Palm Beach
- Tucson
- Atlanta
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Dallas
- San Antonio
- Houston
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.7/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Flex Moving & Storage earns high marks from customers, with 71 out of 77 reviews (92.2%) sharing positive experiences. Most feedback highlights the efficient service, professionalism, careful handling, fast-moving crews, and helpful staff. Clients frequently describe moves as stress-free and express relief at how quickly and safely belongings were transported. Several comments praise friendly attitudes and attention to detail, which sets Flex apart from many competitors. Negative feedback includes complaints about damaged items, significant delays, and some unprofessional behavior, such as crews arriving unprepared or mishandling furniture. While these issues are rare, they reflect challenges customers may face with any mover. A small number of reviews also mention pricing concerns and minor communication lapses, but the vast majority of input points to reliable, skilled, and caring movers. Flex Moving & Storage outpaces many in the industry for speed, politeness, and efficiency, though a small risk of property damage or scheduling issues remains. The sample of feedback analyzed provides a clear picture: most clients leave satisfied and likely to recommend Flex to others.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Flex Moving & Storage compare to other Austin movers?
Flex Moving & Storage ranks alongside the top full-service movers in Austin on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Austin movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
93% | A+ | ||
|
4.64 |
93% | A+ | ||
|
4.62 |
80% | A | ||
|
4.7 |
92% | B | ||
|
4.7 |
91% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.58 |
86% | A+ | ||
|
4.5 |
59% | A | ||
|
4.56 |
88% | A+ |
How Flex Moving & Storage's ratings compare to other Austin movers
Flex Moving & Storage's Yelp rating (4.0/5) is in line with the average across the 31 movers analyzed in Austin, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 4.0/5 | -- |
| Austin movers | 3.7/5 | 31 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.7/5 moveBuddha score with 92% positive customer reviews across 77 verified reviews. With 4 years in business and 3 trucks operating across Texas, Flex Moving & Storage is a solid option to consider for Texas moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Texas state regulator database.
How does Flex Moving & Storage's review score compare to other Texas movers?
Flex Moving & Storage earns 92% positive customer reviews across 77 verified customer reviews. Its composite moveBuddha score is 4.7/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Texas. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 4 years, founded in 2022. The company holds active FMCSA registration.
How do I choose the right Austin moving company?
To pick the best Austin mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Flex Moving & Storage?
Compare Flex Moving & Storage's quote against other top Texas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Texas moving resources
If Flex Moving & Storage isn't the right fit, explore other top-rated Texas movers and popular Texas moving routes below.
Texas moving services
Popular Texas moving routes
