Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
88%
across 51 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
24
founded 2002
FMCSA Status
Active
Flex Moving & Storage is a 4.3/5-rated California moveBuddha-partnered mover, operating since 2002 (24 years in business). Flex Moving & Storage earns 88% positive reviews across 51 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 24 years in business with 88% positive customer reviews across 51 verified reviews.
- Scale: 3 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Transparent pricing
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 24 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 88% positive reviews across roughly 51 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"I just finished a move with Al and Tony and they were awesome: super fast, efficient, and helpful. Reserving the date was easy and the person who I coordinated with (Anthony) was friendly."
"The guys were great, showed up on time and moved everything flawless! Definitely will use again for any move I make! San Mateo to Dublin was a breeze."
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What do customers say about Flex Moving & Storage?
Across 51 verified customer reviews from multiple platforms, 88% are positive, 12% are negative, and 0% are neutral.
What customers like most about Flex Moving & Storage
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Transparent pricing: Many reviewers felt confident booking with Flex Moving & Storage due to honest, upfront pricing and no surprise fees.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
Sample positive reviews
Nugget C., Yelp
"I just finished a move with Al and Tony and they were awesome: super fast, efficient, and helpful. Reserving the date was easy and the person who I coordinated with (Anthony) was friendly."
Robert E., Yelp
"The guys were great, showed up on time and moved everything flawless! Definitely will use again for any move I make! San Mateo to Dublin was a breeze."
Ramyaa R., Yelp
"Best moving experience!! Flex was the only company to give an appointment on short notice. Movers patiently wrapped all our items, without any damage and didn't complain about the delay. Highly recommend!"
Sample negative reviews
Bernett H., Yelp
"They destroyed my leather sofa, recliner, and dresser. It took them forever to move nothing. The company offered me $530.00 for a 60 cent a pound compensation. Never use these people."
Nez B., Yelp
"Our console table was scratched to the point that we had to donate it. A lot of our furniture was scratched and damaged. Left messages and still haven't heard back."
Mark S., Yelp
"I noticed that they broke one of the feet off my 65 inch tv and did not tell me, they hid it out of sight and left. No response after reporting it."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/11/2026 |
| Fleet size | 3 power units | 04/11/2026 |
| FMCSA inspections | 0 total inspections | 04/11/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Flex Moving & Storage's active status on the California licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Jacksonville
- Tampa
- San Diego
- Miami
- West Palm Beach
- Tucson
- Atlanta
- Los Angeles
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- Houston
- San Antonio
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Customers rave about Flex Moving & Storage for their efficient service, professional and polite staff, careful handling of belongings, quick moving process, and transparent pricing. Out of 51 reviews analyzed, 88% were positive, highlighting fast moves, friendly teams, and clear communication. Many mention stress-free experiences and recommend the company for both local and long-distance moves. Negative feedback, making up 12% of input, centers on damage to items, lack of communication, and unexpected charges. Some customers reported broken furniture, delayed arrivals, or issues with quotes and compensation. Compared to other movers, Flex stands out for speed, professionalism, and reliability, but a few cases show room for improvement in handling claims and communication when problems arise.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Flex Moving & Storage compare to other Fontana movers?
Flex Moving & Storage ranks alongside the top full-service movers in Fontana on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Fontana movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.38 |
96% | A+ | ||
|
4.56 |
81% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.44 |
86% | A+ | ||
|
4.3 |
88% | A+ | ||
|
4.42 |
43% | A+ | ||
|
4.38 |
93% | C | ||
|
4.42 |
92% | NR | ||
|
4.48 |
89% | A+ | ||
|
4.3 |
88% | A+ |
How Flex Moving & Storage's ratings compare to other Fontana movers
Flex Moving & Storage's Yelp rating (4.7/5) is in line with the average across the 53 movers analyzed in Fontana, which carry an average Yelp rating of 4.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 4.7/5 | -- |
| Fontana movers | 4.2/5 | 53 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.3/5 moveBuddha score with 88% positive customer reviews across 51 verified reviews. With 24 years in business and 3 trucks operating across California, Flex Moving & Storage is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the California state regulator database.
How does Flex Moving & Storage's review score compare to other California movers?
Flex Moving & Storage earns 88% positive customer reviews across 51 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in California. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 24 years, founded in 2002. The company holds active FMCSA registration.
How do I choose the right Fontana moving company?
To pick the best Fontana mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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