Flex Moving & Storage, Phoenix, AZ (2026 Review)

Last Updated: Mar 13, 2026 • 5 min read

Fact Checked by: Hilary Snow

Flex Moving & Storage Reviews

Review Analysis

High praise meets sharp criticism for Flex Moving & Storage. Out of 141 pieces of feedback, 85% gave a positive rating, highlighting staff professionalism, helpful movers, easy booking, affordable rates, and strong communication. Customers often mention the accommodating and welcoming nature of the team, quick assistance, and a simple sign-up process. Many find storage rates more competitive and the staff friendlier than at competitors, especially referencing approachable personalities in both the moving and storage sides of the business. Negatives make up 13% of input and tend to be intense, centering on recurring billing issues, unexpected price hikes, serious damage to belongings, and customer service failures during complaints. Several reviewers reported unauthorized charges or escalating fees and shed light on loss or mishandling of items, as well as difficulties reaching support. These negative points are more persistent compared to what’s seen at most storage and moving providers. Those seeking strong staff support and good value are likely to be satisfied, but anyone needing rock-solid billing transparency or robust claim response should approach with caution. Flex stands out for its personable, hands-on service, while notable gaps persist in damage handling and billing reliability.Movers from Flex Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (786) 738-9516

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Customer Reviews

85.1% of customers left positive reviews for Flex Moving & Storage.

Bonnie B., Yelp

Maritza Bravo, Google

Darlene B., Yelp

Max B., Yelp

Joe Ellison, Google

12.8% of customers left negative reviews for Flex Moving & Storage.

Josh M., Yelp

Margge E., Yelp

Julissa, Yelp

2.1% of customers left neutral reviews for Flex Moving & Storage.

Steven Kelly, Google

B F, Google

Compare with other Phoenix area movers

Get an idea of how Flex Moving & Storage compares to other Phoenix movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
NorthStar Moving Company 30 years in business	4.7	90%	A+	Get a quote
Camelback Moving 19 years in business	4.7	93%	A+	Get a quote
Arizona Discount Movers 48 years in business	4.58	79%	A+	Get a quote
Dircks Moving & Logistics 34 years in business	4.58	76%	A+	Get a quote
Daniel's Moving and Storage, Inc. 43 years in business	4.62	82%	A+	Get a quote
Moving Team Six LLC 13 years in business	4.76	95%	A+	Get a quote
Get Your Move On 19 years in business	4.5	92%	A+	Get a quote
Creative Moving & Packing LLC 16 years in business	4.52	95%	NR	Get a quote
Dose Moving & Storage 10 years in business	4.66	93%	A+	Get a quote
Copperstate Moving 10 years in business	4.56	84%	NR	Get a quote

FAQ

Is Flex Moving & Storage properly licensed?

Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically.

The state license number for Flex Moving & Storage is: , USDOT #: 3610638.

You can also use their state regulator website to look up their active status.

Does Flex Moving & Storage have any additional locations outside of Phoenix?

The following list includes other Flex Moving & Storage locations:

Is Flex Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Flex Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Phoenix movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Phoenix moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.