Flex Moving & Storage Review
Fact Checked by:
Positive Reviews
91%
across 70 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
4
founded 2022
FMCSA Status
Active
Flex Moving & Storage is a 4.5/5-rated Texas moveBuddha-partnered mover, operating since 2022 (4 years in business). Flex Moving & Storage earns 91% positive reviews across 70 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Flex Moving & Storage at a glance
- Track record: 4 years in business with 91% positive customer reviews across 70 verified reviews.
- Scale: 3 trucks operating across Texas
- Industry experience: 4.42/5
- Customer service: 5/5
- Review quality: 4.34/5
- Quote accuracy: 4.24/5
What this review covers
Efficient service
Professional and polite staff
Helpful movers
Quick moving process
Careful handling
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 4 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 91% positive reviews across roughly 70 total reviews, with an average Yelp rating of 2.6.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Glen and Walter were a great help in my move! They called with plenty of advance notice to confirm the address and drop off time. Once onsite they were quick to begin their work and made the process seamless!"
"Today Glen and his team was incredibly helpful with our move and storage. We originally ordered 2 moving trailers, ended up needing 3...Glen was incredibly efficient in helping us get our 3rd...could not be more thankful..."
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What do customers say about Flex Moving & Storage?
Across 70 verified customer reviews from multiple platforms, 91% are positive, 9% are negative, and 0% are neutral.
What customers like most about Flex Moving & Storage
- Efficient service: Many customers praise Flex Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Flex Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at Flex Moving & Storage often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Flex Moving & Storage's attention to detail.
Most common complaints about Flex Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Flex Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Flex Moving & Storage left some customers feeling in the dark.
Positive Flex Moving & Storage Reviews
Bailey Popp, Google
"Glen and Walter were a great help in my move! They called with plenty of advance notice to confirm the address and drop off time. Once onsite they were quick to begin their work and made the process seamless!"
Lauren Koepp, Google
"Today Glen and his team was incredibly helpful with our move and storage. We originally ordered 2 moving trailers, ended up needing 3...Glen was incredibly efficient in helping us get our 3rd...could not be more thankful..."
Amaia Johnson, Google
"Tay & John helped me and my roommate with the move today. They were very efficient and professional. They came right at time...They were very careful with all our belongings especially the fragile glass items."
Negative Flex Moving & Storage Reviews
Yelp
"They cost my dad probably over 8k of damages...his items are now cracked or scratched or outright damaged...CHARGING his card for more than originally quoted...tried to get this resolved and it's been over a month now of disputing..."
Margge E., Yelp
"If I could leave zero stars I would. Moving out...they dropped a sofa down stairs...dragged furniture over wood floors...boxes labeled 'fragile' were upside down...claims ignored...offered minimal compensation. Stay FAR FAR away..."
M M., Yelp
"my original quote was a 2 day move...delivery started a nightmare...refused to deliver, invoiced extra, STOLE AN UNAUTHORIZED $630 OFF MY CREDIT CARD... DO NOT USE THIS COMPANY..."
Is Flex Moving & Storage licensed & insured?
Yes. Flex Moving & Storage holds active FMCSA registration under the legal name FLEX MOVING INC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/12/2026 |
| Fleet size | 3 power units | 04/12/2026 |
| FMCSA inspections | 0 total inspections | 04/12/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Flex Moving & Storage's active status on the Texas licensed movers database.
Flex Moving & Storage locations
Flex Moving & Storage has 28 locations:
- Flex Moving & Storage (headquarters)
- Durham
- Los Angeles
- Jacksonville
- Tampa
- Miami
- San Diego
- West Palm Beach
- Tucson
- Atlanta
- Fontana
- Boston
- Washington DC
- Washington DC
- East Nassau
- Philadelphia
- Nashville
- Salt Lake City
- Austin
- Dallas
- Houston
- Arlington
- Phoenix
- Orlando
- St. Petersburg
- Detroit
- Minneapolis
- Charlotte
How moveBuddha rated Flex Moving & Storage
Flex Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Flex Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Flex Moving & Storage
Customers rave about Flex Moving & Storage for efficient service, professional and friendly movers, quick moving processes, careful handling, and helpful attitudes. Out of 70 reviews analyzed, a strong 91% reflected positive experiences. Many praised the respectful and skilled crews who made moving stress-free with their timeliness and attention to fragile items, outpacing competitors in reliability. Some feedback highlighted problems, with 6 reviewers (just under 9%) citing incidents such as property damage, unexpected and unauthorized charges, or poor communication around billing and security. Several customers experienced unresolved or challenging claims relating to damages or hidden fees. While the majority benefited from a smooth, trustworthy service, a handful of customers expressed disappointment due to mishandling of belongings or billing disputes. Flex Moving & Storage earns a higher-than-average satisfaction rate compared to many moving firms, yet potential clients should stay vigilant for possible extra charges and ensure clear communication about services and costs.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Flex Moving & Storage cost?
Flex Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Texas moving costs across all home sizes and service types, see our Texas moving cost guide.
How does Flex Moving & Storage compare to other San Antonio movers?
Flex Moving & Storage ranks alongside the top full-service movers in San Antonio on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Antonio movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
92% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.58 |
97% | A | ||
|
4.48 |
96% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.52 |
56% | F | ||
|
4.5 |
91% | A+ | ||
|
4.5 |
75% | A+ | ||
|
4.52 |
81% | A+ | ||
|
4.44 |
87% | A+ |
How Flex Moving & Storage's ratings compare to other San Antonio movers
Flex Moving & Storage's Yelp rating (2.6/5) is lower than the average across the 30 movers analyzed in San Antonio, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Flex Moving & Storage | 2.6/5 | -- |
| San Antonio movers | 3.5/5 | 30 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Flex Moving & Storage
Flex Moving & Storage earns a 4.5/5 moveBuddha score with 91% positive customer reviews across 70 verified reviews. With 4 years in business and 3 trucks operating across Texas, Flex Moving & Storage is a solid option to consider for Texas moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Flex Moving & Storage
Is Flex Moving & Storage a legitimate, licensed mover?
Yes. Flex Moving & Storage holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Texas state regulator database.
How does Flex Moving & Storage's review score compare to other Texas movers?
Flex Moving & Storage earns 91% positive customer reviews across 70 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Flex Moving & Storage offer?
Flex Moving & Storage is a moveBuddha-partnered mover operating in Texas. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Flex Moving & Storage require a deposit?
Deposit requirements for Flex Moving & Storage depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Flex Moving & Storage been in business?
Flex Moving & Storage has been in business for 4 years, founded in 2022. The company holds active FMCSA registration.
How do I choose the right San Antonio moving company?
To pick the best San Antonio mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Flex Moving & Storage?
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