Flex Moving & Storage, Jacksonville, FL (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Flex Moving & Storage

Professional and polite staff

Efficient service

Careful handling

Quick moving process

Friendly and approachable staff

Get Free Quote

No obligation • Free estimates

Positive Reviews

89%

Years Active

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Services Offered

Full-service moves
Labor-only moves
Packing
Unpacking
Packing materials available
Estate moves
Small moves
Climate-controlled storage
Storage available
Interstate moves
Intrastate moves
Office/business moves

Available Discounts

Senior discount
Military discount

Company Stats

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Industry Experience 4.4

Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 2 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.

Review Quality 4.1

Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 89% positive reviews across roughly 113 total reviews, with an average Yelp rating of 2.6.

Quote Accuracy 4.2

Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.

Customer Service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.

Recent Reviews

"Derus and Ian arrived on time, were very respectful, and packed all items with great care. Ian was honest when he found money in a container. Outstanding professionalism and integrity! Highly recommend their services."

"Larry and Ian did our move this morning. They were very professional, friendly and quick. Communication was great, and they took care with our fragile items. Customer service was excellent throughout."

DOT Number

3610638

Address

4720 Salisbury Rd Suite 122, Jacksonville, FL, 32256

Payment Methods

Cash • Credit Card

Phone

(786) 738-9516

Website

https://www.flex.storage/moving-and-storage/

Flex Moving & Storage Reviews

Review Analysis

Flex Moving & Storage receives glowing feedback for its polite, professional staff and efficient service, setting it apart from other companies. Most clients appreciate quick moves, careful handling, and approachable crews who communicate well and make the process easy. The company stands out for reliability and friendly support—qualities not always found in movers. Feedback highlights that belongings usually arrive undamaged, staff are punctual, and rates are affordable compared to competitors. Some customers even call out specific team members for exceptional integrity and helpfulness. On the downside, a small group of clients point out serious problems including damaged items, hidden or unexpected charges, and difficulty reaching support for resolutions. There are concerns about claims for property damage being handled poorly, and in rare cases, clients report belongings being lost or disposed of without proper notice. Despite these significant complaints, with 89% of the feedback being positive, Flex Moving & Storage maintains a strong reputation, outperforming many companies in customer service and care.Movers from Flex Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (786) 738-9516

Read Reviews

Customer Reviews

89.4% of customers left positive reviews for Flex Moving & Storage.

MB, Google

Theresa Jordan, Google

Sabrina Rodriguez de Conte, Google

karley o'brien, Google

Tato Glencoe, Google

10.6% of customers left negative reviews for Flex Moving & Storage.

Margge E., Yelp

Yelp

Josh M., Yelp

Candy C., Yelp

Ghazal Safaei, Google

Compare with other Jacksonville area movers

Get an idea of how Flex Moving & Storage compares to other Jacksonville movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
Baymeadows Movers 28 years in business	4.62	81%	A+	Get a quote
Royal Moving and Storage 39 years in business	4.5	84%	A+	Get a quote
Stewart Moving & Storage 31 years in business	4.5	97%	A+	Get a quote
Flex Moving & Storage 2 years in business	4.5	89%	B	Get a quote
TWO MEN AND A TRUCK 27 years in business	4.52	85%	A-	Get a quote
MoveBright Moving and Storage 11 years in business	4.52	98%	A+	Get a quote
Jaguar Moving 6 years in business	4.42	85%	A+	Get a quote
Helping Hands Express Moving & Storage 7 years in business	4.36	97%	A+	Get a quote
Bellhop Moving 12 years in business	4.5	47%	C+	Get a quote
Lighthouse Movers 8 years in business	4.3	74%	A+	Get a quote

FAQ

Is Flex Moving & Storage properly licensed?

Individuals and companies engaging in for-profit local and intrastate moving within the Sunshine State must register each year with the Department of Agriculture and Consumer Services – Division of Consumer Services.

The state license number for Flex Moving & Storage is: , USDOT #: 3610638.

You can also use their state regulator website to look up their active status.

Does Flex Moving & Storage have any additional locations outside of Jacksonville?

The following list includes other Flex Moving & Storage locations:

Is Flex Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Flex Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Jacksonville movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Jacksonville moving company?

To choose the best moving company for you, start by researching reputable movers in Jacksonville. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Jacksonville moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.