Flex Moving & Storage, Charlotte, NC (2026 Review)

Ryan Carrigan

Last Updated: Apr 23, 2026 • 5 min read

Fact Checked by: Hilary Snow

Flex Moving & Storage

Efficient service

Careful handling

Good communication

Professional and polite staff

Highly recommended

Get Free Quote

No obligation • Free estimates

Positive reviews

86%

Years active

4.6

4.4

Grade NR

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Services offered

Full-service moves
Labor-only moves
Packing
Unpacking
Packing materials available
Estate moves
Small moves
Climate-controlled storage
Storage available
Interstate moves
Intrastate moves
Office/business moves

Available discounts

Senior discount
Military discount

Company stats

Read full review

Industry experience 4.4

Companies with more years in business often outperform newer competitors. Flex Moving & Storage has been in business for 3 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and estate moving.

Review quality 5.0

Customer reviews are the clearest window into a mover’s reputation. Flex Moving & Storage has about 86% positive reviews across roughly 14 total reviews, with an average Yelp rating of 4.4.

Quote accuracy 4.2

Quote reliability often comes down to clarity and consistency. Customers can request quotes from Flex Moving & Storage. Discounts may be available for groups like military, seniors.

Customer service 5.0

From responsiveness to follow-through, customer service is a big differentiator. Flex Moving & Storage emphasizes clear communication, careful handling.

Recent reviews

Best moving company in NYC! ...efficient and meticulous... accommodating and get things done in lightening speed. Totally recommend them for any residential or commercial moves! 10/10!

Zach was so helpful and responsive...crew arrived on time and worked very fast...All the furniture was covered very well and not a single scratch...highly recommend Flex Moving for all your local and long distance moving needs!

DOT number

3610638

Address

4915 Sunset Road, Charlotte, NC, 28269

Payment methods

Cash • Credit Card

Phone

(704) 397-3281

Website

https://goflex.com/

Flex Moving & Storage Reviews

Review Analysis

Customers rave about Flex Moving & Storage’s fast, careful, and professional crews who make moving less stressful and deliver strong results. Most input highlights efficient service, reliable communication, careful handling of belongings, and a courteous approach. Highly rated feedback consistently mentions both speed and safe transport. On the other hand, a few customers point to significant issues like hidden charges, delayed moves, and trouble reaching support. These problems stand out as rare but serious missteps. Flex Moving & Storage receives a much higher rate of positive feedback than many competitors, driven by standout reliability and attentiveness. Out of 14 reviews, 85.7% are positive, showing a strong trend of customer satisfaction with only isolated but notable complaints.Movers from Flex Moving & Storage power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (704) 397-3281

Read Reviews

Customer Reviews

85.7% of customers left positive reviews for Flex Moving & Storage.

Yelp

14.3% of customers left negative reviews for Flex Moving & Storage.

Yelp

Compare with other Charlotte area movers

Get an idea of how Flex Moving & Storage compares to other Charlotte movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
Flex Moving & Storage 3 years in business	4.62	86%	NR	Get a quote
Gentle Giant Moving Company 45 years in business	4.58	97%	A+	Get a quote
You Move Me 10 years in business	4.58	94%	A+	Get a quote
E.E. Ward Moving & Storage 143 years in business	4.58	94%	A+	Get a quote
Suddath Van Lines, Inc. 57 years in business	4.52	85%	A+	Get a quote
Best Movers US 14 years in business	4.48	N/A	A+	Get a quote
TBC Movers 10 years in business	4.5	90%	A+	Get a quote
Hilldrup 123 years in business	4.48	86%	A+	Get a quote
Make A Move 14 years in business	4.52	97%	A+	Get a quote
Easy Movers 32 years in business	4.52	84%	A+	Get a quote

FAQ

Is Flex Moving & Storage properly licensed?

For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT).

The state license number for Flex Moving & Storage is: , USDOT #: 3610638.

You can also use their state regulator website to look up their active status.

Does Flex Moving & Storage have any additional locations outside of Charlotte?

The following list includes other Flex Moving & Storage locations:

Is Flex Moving & Storage associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Flex Moving & Storage functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Charlotte movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Charlotte moving company?

To choose the best moving company for you, start by researching reputable movers in Charlotte. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Charlotte moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

Helpful North Carolina resources

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.