Best Movers Near Albany, CA (2026 Reviews)
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NorthStar Moving Company is Albany's top-rated local mover on moveBuddha, earning a 4.66/5 , followed by ShipShape Moving at 4.44/5. moveBuddha scored 83 movers based in Albany out of 374 reviewed across California, drawing on 353 verified customer reviews across California.
Local movers in Albany charge by the hour. The CA average is $122/hour for a 2-person crew. Use the moveBuddha moving cost calculator to get a fast cost baseline before you collect quotes.
How do Albany moving companies compare?
Albany's 83 reviewed moving companies are ranked by moveBuddha score, a composite of verified customer reviews, BBB rating, and proximity to Albany, with a market average of 4.35/5, drawing on 353 verified customer reviews across California. The ranked list above also includes movers that serve Albany from nearby locations, so scores reflect performance across the full local service area, not just companies with a Albany address.
Proximity to Albany is a ranking factor, so a mover ranked higher on the list may have a lower score than one ranked below. A nearby company can outrank a higher-scored mover based further out. Each company's positive review rate and BBB rating are included so you can compare quality and reputation side by side.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
92% | A+ | ||
|
4.44 |
98% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.58 |
88% | A+ | ||
|
4.64 |
95% | A+ | ||
|
4.48 |
95% | A+ | ||
|
4.58 |
91% | A | ||
|
4.48 |
99% | A+ | ||
|
4.5 |
89% | F | ||
|
4.44 |
93% | A+ |
What are the top-rated moving companies in Albany?
NorthStar Moving Company is Albany's top-rated moving company on moveBuddha, earning a 4.66/5, followed by ShipShape Moving at 4.44/5.
Each review profile below covers pricing transparency, crew quality, and claims handling, the 3 factors most predictive of move-day outcome, alongside each company's BBB grade, years in business, and positive review rate.
moveBuddha scored 83 Albany movers drawing on 353 verified customer reviews across California, with a market average score of 4.35/5. Rankings include movers based in Albany and those serving the area from nearby locations. Proximity is a ranking factor, so a mover's position in the list below does not always correspond directly to its score.
- NorthStar Moving Company : 4.66 out of 5 stars
- ShipShape Moving: 4.44 out of 5 stars
- Johnson & Daly Moving and Storage: 4.58 out of 5 stars
- 680 Movers: 4.58 out of 5 stars
- Gentle Giant Moving Company: 4.64 out of 5 stars
- Big Family Movers: 4.48 out of 5 stars
- Thrifty Moving & Storage: 4.58 out of 5 stars
- Sweet Lemon Moving Services: 4.48 out of 5 stars
- Good Green Moving: 4.5 out of 5 stars
- Dependable Movers, LLC: 4.44 out of 5 stars
Efficient service
Careful handling
Quick moving process
Professional and polite staff
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. NorthStar Moving Company has been in business for 31 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. NorthStar Moving Company has about 92% positive reviews across roughly 1172 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from NorthStar Moving Company .
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. NorthStar Moving Company emphasizes clear communication, careful handling.
Recent reviews
"Edgar and his team were professional, efficient, and friendly. They took great care of our things and finished ahead of schedule. Would hire again in a heartbeat!"
"The movers were so quick and careful with every piece of furniture! Everything went smoothly and not a single thing was broken. Highly recommend!"
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. ShipShape Moving has been in business for 5 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. ShipShape Moving has about 98% positive reviews across roughly 649 total reviews, with an average Yelp rating of 4.9.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from ShipShape Moving.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. ShipShape Moving emphasizes clear communication, careful handling.
Recent reviews
"Max and his team were super careful with my furniture—nothing got damaged. They even helped set everything up at my new place. They were friendly, professional, and made the whole process stress-free. Highly recommend!"
"Absolutely the best service you could ask for so grateful that these guys were around to help. Impel moving was doing laps around the other ppl moving in and out of my prior apartment complex. Hats off to great service and communication."
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Johnson & Daly Moving and Storage has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Johnson & Daly Moving and Storage has about 92% positive reviews across roughly 216 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Johnson & Daly Moving and Storage. Discounts may be available for groups like AAA members.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Johnson & Daly Moving and Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"I highly recommend Johnson & Daly for all moving services in Marin! Michael Volpe was fantastic, the team was incredibly responsive, helpful, and trustworthy. Packed up our house efficiently and moved us out the next day."
"Julian, Mario, Oscar, and Edy worked hard and had incredible attitudes—no items were broken or damaged. Worth every penny. If you want the most professional, careful movers in the Bay Area, call Johnson and Daly."
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. 680 Movers has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. 680 Movers has about 88% positive reviews across roughly 861 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from 680 Movers, and 680 Movers makes deposit expectations clear upfront.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. 680 Movers emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Movers were prompt, efficient, and handled my belongings with care. They wrapped everything, worked hard, and the price was fair. Not a scratch on anything! I would recommend 680 Movers to anyone moving in the Bay Area."
"Have used them three times now! And will continue to use when I move again. Prompt, efficient, friendly, and took care of my belongings. The price point works perfectly for me."
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company has been in business for 46 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company has about 95% positive reviews across roughly 130 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Gentle Giant Moving Company.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company emphasizes clear communication, careful handling.
Recent reviews
"Gentle Giant packed up everything for me and moved me into my new apartment within three hours! Courteous, efficient, and careful with all my belongings. Highly recommend!"
"They moved our two-bedroom apartment with incredible speed and care. Not a dent or scratch anywhere. The crew was professional, friendly, and really impressive. Worth every penny!"
Efficient service
Careful handling
Professional and polite staff
Affordable rates
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Big Family Movers has been in business for 22 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Big Family Movers has about 95% positive reviews across roughly 269 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Big Family Movers, and Big Family Movers makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Big Family Movers emphasizes clear communication, careful handling.
Recent reviews
"Big Family Movers are terrific!! They handle everything with great care and they are punctual and polite. They treat their customers as they do their friends. I had a BIG studio move, and it went so well that they were done in less time than they had set."
"They disassembled and reassembled our furniture and were careful with our fragile items. Friendly, personable and professional!"
Careful handling
Efficient service
Professional and polite staff
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Thrifty Moving & Storage has been in business for 34 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Thrifty Moving & Storage has about 91% positive reviews across roughly 188 total reviews, with an average Yelp rating of 4.6.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Thrifty Moving & Storage.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Thrifty Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The movers were on time, friendly and fast. Even though it was raining, they took care of my furniture. Nothing got wet."
"Oscar and Bryan were so professional and kind. They took good care of everything and the unusual location without any qualms!"
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Sweet Lemon Moving Services has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Sweet Lemon Moving Services has about 99% positive reviews across roughly 540 total reviews, with an average Yelp rating of 4.9.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Sweet Lemon Moving Services.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Sweet Lemon Moving Services emphasizes clear communication, careful handling.
Recent reviews
"The movers were so nice, professional, quick, and super accommodating! Fastest & least stressful move I’ve ever had."
"Super efficient, friendly, and careful with everything. They wrapped all furniture, protected fragile items, and kept me informed. Will definitely use again!"
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Good Green Moving has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Good Green Moving has about 89% positive reviews across roughly 341 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Good Green Moving, and Good Green Moving makes deposit expectations clear upfront.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Good Green Moving emphasizes clear communication, careful handling.
Recent reviews
"Great company and a stressfree process for what is usually very worrying. The communication was quick and everything was very clear. The movers were precisely on time and were swift, yet careful."
"The movers arrived on time, took care with wrapping our furniture, were super sweet with our over-excited kids, and finished in less time than anticipated, saving us $$. Hands down best moving service we've used to date."
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Dependable Movers, LLC has been in business for 8 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Dependable Movers, LLC has about 93% positive reviews across roughly 717 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Dependable Movers, LLC.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Dependable Movers, LLC emphasizes clear communication, careful handling.
Recent reviews
"Ali, Rza, and Dima were incredibly polite, professional, efficient, and so careful with everything—including fragile and heavy items. They made a stressful move feel smooth and checked in constantly. Highly recommend this team!"
"Dependable Movers did an excellent job! I was given an estimate of 8.5 hours, but they completed everything in just 5.7 hours with incredible efficiency. Even the rain didn’t slow them down! Highly recommend this team!"
Which Albany movers offer specialty services?
Specialty moving services are not standard across every Albany mover. Based on moveBuddha's review of 83 Albany moving companies, here is what is available, how common each service is in this market, and which movers lead each category:
- Piano moving: 66 of 83 Albany movers (79.52%) offer it, vs. 72.52% nationally. NorthStar Moving Company (4.66/5) is Albany's top-rated piano mover.
- Antique handling: 63 of 83 Albany movers (75.9%) offer it, vs. 46.24% nationally. NorthStar Moving Company (4.66/5) rates highest for antique care in Albany.
- Art packing: 66 of 83 Albany movers (79.52%) offer it, vs. 45.76% nationally. NorthStar Moving Company (4.66/5) rates highest for art packing in Albany.
- Climate-controlled storage: 14 of 83 Albany movers (16.87%) offer it, vs. 33.2% nationally. 680 Movers (4.58/5) is Albany's top-rated provider.
- Fragile-only packing: 25 of 83 Albany movers (30.12%) offer it, vs. 23.83% nationally. ShipShape Moving (4.44/5) rates highest for fragile-only packing in Albany.
How much does piano moving cost in Albany?
Piano moving is available from 66 of 83 Albany movers (79.52%), compared to 72.52% nationally. NorthStar Moving Company leads Albany piano movers with a 4.66/5 moveBuddha score, followed by ShipShape Moving at 4.44/5. A standalone piano move in Albany typically costs $1,568 to $6,860, depending on instrument type.
| Piano moving in Albany | Details |
|---|---|
| Albany movers offering this | 66 of 83 (79.52%) |
| National average | 72.52% |
| Top-rated Albany piano movers | NorthStar Moving Company , ShipShape Moving |
| Upright piano | $1,568 to $2,940 |
| Baby grand piano | $2,352 to $4,900 |
| Grand piano | $3,528 to $6,860 |
Upright pianos weigh 400 to 800 lbs. Grand pianos exceed 1,200 lbs. Trained crews use piano boards, straps, and padded blankets to prevent structural damage that standard moving equipment cannot safely manage. Bundling a piano into a household move with full-service movers is usually cheaper than hiring a piano-only carrier.
How much does antique handling cost in Albany?
Antique handling is available from 63 of 83 Albany movers (75.9%), compared to 46.24% nationally. NorthStar Moving Company (4.66/5) and Johnson & Daly Moving and Storage (4.58/5) rate highest for antique care in Albany. Adding antique handling to a household move adds $1,960 to $4,900 to the total cost.
| Antique handling in Albany | Details |
|---|---|
| Albany movers offering this | 63 of 83 (75.9%) |
| National average | 46.24% |
| Top-rated Albany antique movers | NorthStar Moving Company , Johnson & Daly Moving and Storage |
| Added cost to a household move | $1,960 to $4,900 |
| Per-piece handling fee | $98 to $980 |
| Custom crating per item | $294 to $392 |
Custom crating and acid-free padding protect pieces that standard released-value coverage at $0.60/lb cannot adequately cover. A 50-lb antique valued at $5,000 receives only $30 under default protection, making full-value coverage the standard choice for heirloom and high-value items.
How much does art packing cost in Albany?
Art packing is available from 66 of 83 Albany movers (79.52%), compared to 45.76% nationally. NorthStar Moving Company (4.66/5) and Johnson & Daly Moving and Storage (4.58/5) rate highest for art packing in Albany. Per-piece art handling in Albany runs $98 to $980, with custom crates adding $294 to $392 per item.
| Art packing in Albany | Details |
|---|---|
| Albany movers offering this | 66 of 83 (79.52%) |
| National average | 45.76% |
| Top-rated Albany art movers | NorthStar Moving Company , Johnson & Daly Moving and Storage |
| Per-piece handling fee | $98 to $980 |
| Custom crating per item | $294 to $392 |
Archival materials and custom crates prevent UV exposure, humidity damage, and impact fractures that standard moving blankets cannot guard against for framed artwork and sculpture. Confirm the mover has direct experience with similar media before booking.
How much does climate-controlled storage cost in Albany?
Climate-controlled storage is available from 14 of 83 Albany movers (16.87%), compared to 33.2% nationally. 680 Movers (4.58/5) and Dependable Movers, LLC (4.44/5) rate highest for climate-controlled storage in Albany. Storage-in-transit runs about $0.50 per cubic foot per month, putting a 1-bedroom load (about 514 cu ft) at roughly $504/month in Albany.
| Climate-controlled storage in Albany | Details |
|---|---|
| Albany movers offering this | 14 of 83 (16.87%) |
| National average | 33.2% |
| Top-rated Albany providers | 680 Movers, Dependable Movers, LLC |
| Storage-in-transit rate | About $0.50 per cubic foot per month |
| 1-bedroom monthly estimate (~514 cu ft) | $504 |
Climate-controlled units regulate both temperature and humidity, preventing warping, cracking, and mold in wood furniture, vinyl records, and electronics that temperature-only storage cannot protect. This matters most for storage gaps longer than 30 days or for moves that span seasonal humidity swings.
How much does fragile-only packing cost in Albany?
Fragile-only packing is available from 25 of 83 Albany movers (30.12%), compared to 23.83% nationally. ShipShape Moving (4.44/5) and Good Green Moving (4.5/5) rate highest for fragile-only packing in Albany. Full professional packing runs $0.15 to $0.21 per pound; fragile-only packing covers dishes, glassware, mirrors, and lamps at a fraction of that total.
| Fragile-only packing in Albany | Details |
|---|---|
| Albany movers offering this | 25 of 83 (30.12%) |
| National average | 23.83% |
| Top-rated Albany providers | ShipShape Moving, Good Green Moving |
| Full professional packing rate | $0.15 to $0.21 per pound |
Fragile-only packing targets dishes, glassware, mirrors, and lamps without a full-service packing contract. Limiting professional packing to breakables keeps total packing cost down while covering the items most likely to break in transit.
What is the top-rated moving company in Albany?
Eagle Moving & Storage, Inc. (4.56/5 on moveBuddha) is the highest-rated moving company in Albany, drawing on 353 verified customer reviews across California. The Albany market averages 4.35/5 across 83 reviewed companies. Use the moveBuddha moving cost calculator to get a cost baseline before collecting quotes.
Frequently asked questions: moving in Albany, CA
How much do movers cost in Albany, CA?
Local movers in Albany, CA charge by the hour. Based on moveBuddha's data from 9 Albany movers, hourly rates in this market range from $70/hour to $165/hour, with a median of $140/hour. Albany's top-rated mover is Eagle Moving & Storage, Inc., earning a 4.56/5 on moveBuddha, drawing on 353 verified customer reviews across California.
Key cost factors for a Albany move, based on moveBuddha's review data:
- Access fees: stairs, elevators, long carries, and shuttle service each add $75-$500+ when the truck can't load directly. Get these costs itemized in your estimate before signing.
- Deposit requirement: 31.0% of Albany movers require a deposit to hold your move date. Confirm refund terms before paying.
- Full valuation coverage: 60.0% of Albany movers (50.0 companies) offer it. The default released-value protection covers only $0.60 per pound. Full valuation coverage costs extra and covers replacement value.
- Hours on-site: local moves bill by the clock. Home size, floor access, elevator waits, and how much packing work the crew handles are the primary time drivers.
- Long-distance pricing: moves leaving Albany across state lines are priced by shipment weight and mileage, not hourly. 78.0% of Albany movers (65.0 companies) handle interstate moves. Fuel surcharges on long-distance moves typically add 8%-15% to transportation charges.
- Packing services: 100.0% of Albany movers (83.0 companies) offer full packing, and 70.0% supply packing materials. Professional packing adds $0.15-$0.21 per pound on average.
DIY options like a rental truck or moving container reduce costs by roughly 30% compared to full-service moving, based on moveBuddha's analysis. Use the moving cost calculator to get a market-specific baseline before collecting quotes.
What do full-service movers in Albany include, and what costs extra?
A standard full-service move in Albany, CA includes loading, transport, and unloading. Basic furniture padding and simple disassembly/reassembly for bed frames and standard furniture pieces are included in the base rate. Packing, valuation upgrades, storage, crating, and specialty-item handling are add-ons billed separately. The table below shows what Albany movers offer and what each add-on typically costs, based on moveBuddha's review data.
| Add-on service | % of Albany movers | Typical cost impact |
|---|---|---|
| Full packing | 100.0% (83.0 companies) | +$0.15-$0.21 per pound on average |
| Packing materials | 70.0% | Priced per box or kit; confirm before booking |
| Storage | 88.0% | ~$0.50 per cubic foot per month; a 1-bedroom (~514 cu ft) runs ~$504/month |
| Full valuation coverage | 60.0% (50.0 companies) | 1%-2% of declared shipment value (~$300-$600 on a $30,000 shipment); default released-value protection pays only $0.60/lb |
| Crating (fragile/high-value items) | 90.0% (75.0 companies) | $150-$200 per item for antiques and artwork; $150-$400 for oversized pieces (safes, sectionals, appliances) |
| Labor-only (load/unload, no transport) | 59.0% (49.0 companies) | Hourly rate only; no truck or transport charge |
| Access fees (stairs, elevator, long carry, shuttle) | Situational | $75-$500+ when the truck can't load directly; shuttle service adds $0.08-$0.12 per pound with minimums starting around $200 |
Every add-on above requires written confirmation before booking. A binding estimate locks the final price. A non-binding estimate can change based on actual weight or time. See the hidden and unexpected moving costs guide for a full breakdown of what to request in writing.
Do movers in Albany offer senior, military, or other discounts?
Albany movers are tracked across 6 discount categories by moveBuddha, drawing on 353 verified customer reviews across California. The table below lists each discount type available from at least 1 Albany mover, the percentage and count of companies offering it, and which specific movers to ask. Discount types with 0 confirmed Albany movers are excluded. CA state averages appear where city-level data is unavailable.
| Discount type | % of Albany movers | # of movers | Albany movers offering it | Data source |
|---|---|---|---|---|
| Senior | 1.0% | 1.0 | -- | Albany |
| AAA | 2.0% | 2.0 | Johnson & Daly Moving and Storage | Albany |
| Law enforcement | 1.0% | 1.0 | -- | Albany |
Ask each mover whether the discount applies to your specific move date, what proof of eligibility is required, and whether it stacks with seasonal pricing or off-peak rates. Discounts are not automatically applied. Request them at the quote stage, before signing.
How we chose the best moving companies in Albany
moveBuddha's moving analyst team evaluated 374 California moving companies using a five-factor weighted scoring system: customer satisfaction (40%), dispute resolution (20%), industry reputation (15%), online reputation (15%), and service options (10%).
That scoring system draws on moveBuddha's dataset of 1,000+ live price points and research across 4,500+ movers nationwide, so you're getting recommendations built on real market data, not just review aggregation
- Customer satisfaction (40%): The company consistently completes moves on time, communicates proactively, and delivers within the estimated cost. These factors matter most when hiring a mover.
- Dispute resolution (20%): Problems happen in every industry. We reward companies that take clear ownership of issues and make genuine, documented efforts to resolve them.
- Industry reputation (15%): The company holds standing in professional moving organizations and participates in industry oversight, which signals accountability beyond customer reviews alone.
- Online reputation (15%): The company maintains accurate, up-to-date information online and responds promptly and professionally to customer inquiries and complaints.
- Service options (10%): We favor companies that offer full packing, storage, specialty item handling, and expedited delivery. These services matter on a complex move.
Read our complete moving company rating methodology for the full scoring breakdown.
